NYFifth.com Reviews 

2,022
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and the exceptional quality of the items received for everyday use. People also appreciate the affordable pricing options and the wonderful variety of styles available to easily choose from. Some reviewers were not happy with unexpected extra shipping costs or notable delays in processing their online orders. Consumers mentioned needing to continuously check on their purchases or facing occasional issues regarding specific item color availability. A few people also experienced challenges when trying to coordinate specific delivery needs or managing budget adjustments.

What people talk about most

Product

People report high satisfaction with the product offerings and quality. Reviewers frequently highlight the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the fast shipping times and... See more

Price

Customers consistently note positive experiences with price, highlighting that the quality exceeds... See more

Order

Consumers have mixed feelings regarding their order experiences. Many reviewers note that ordering is very... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent Service and Quality. I had a very short window to receive a custom embroidered clothing item. NY Fifth was able to quote and help me through the ordering process. As if that wasn't enough,... See more

Rated 5 out of 5 stars

NYFifth has great prices and fast service! I've ordered from them several times and it's always been a good experience. The prices are lower than other shops, everything is shipped and delivered quick... See more

Rated 5 out of 5 stars

I keep coming back to shop at NYFifth because customer service is top notch. There is a good variety of products and styles, but it is the professional attention to detail and speed of order processi... See more

Rated 5 out of 5 stars

I was very happy to find my favorite work jacket at this site. When it was out of stock, I was emailed right away. I received notification and tracking information when it shipped and received it very... See more



Company details

  1. Sportswear Store

Information provided by various external sources

Retail and wholesale of name brand apparel including t-shirt, fleece, outerwear, pants, sweater, headwear, bags, and accessories with screenprinting and embroidery services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,022)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Having used NYFifth in the past

Having used NYFifth in the past, I was not prepared for the length of time each phase of the process took this time around. I had to continually email to check on the order to make sure it was moving through the process. It seemed like it was at least double the time just to get through the preproduction phase. Then once that was completed, the actual processing of my order seemed like it also took double or even triple the length of time to get the order ready to ship.

24 July 2026
Rated 4 out of 5 stars

Not perfect but close

Been meaning to write this review since my order arrived. Worth taking the time. The quality exceeded what I expected at this price point. Delivery took a day or two longer than expected, though the product was worth the wait. On balance, a good experience. Would recommend.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

This is one of the easiest companies…

This is one of the easiest companies that I have had the pleasure of working with! Ordering is VERY simple, they verify and have you prove every step of the way. The quality of the products, pricing and ease of doing business keeps us coming back to them every time that we need uniforms, apparel, merch, etc. Thank you NYFIFTH.com!!

25 June 2026
Rated 1 out of 5 stars

Extremely Rude Manager

Extremely rude, unprofessional, and incompetent manager. Initial service rep was nice, but we approached them in good faith and asked them to help us work with our budget as a student org. He said that they couldn’t really adjust the pricing, so I asked if him could help us find an alternative product. He was immediately standoffish and rude, told me to go look myself, and ended up just hanging up the call when I tried to escalate to a higher manager. I wouldn’t work with them if you value being treated with respect.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Quality

Excellent Service and Quality. I had a very short window to receive a custom embroidered clothing item. NY Fifth was able to quote and help me through the ordering process. As if that wasn't enough, they shipped earlier than expected so i received my custom embroidered order earlier than expected. Their outstanding service and high quality made me the office hero in the C Suite!

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Screwed me

Screwed me. I needed hats made by a certain date and put in my design and they responded with the wrong color so I put in another request for the correct color and it said I would get a response in a couple of business days but never got a response. Contacted customer service and no reply. Now it’s too late to order from another company because it’s too close to the date I need them by. So unprofessional I have to assume most of these reviews are fake.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Package was shipped out and delivered on time, contents were packaged safely, great prices and availability

19 November 2025

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