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Mondassur Reviews 

172
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the process straightforward and easy to navigate, from clearly understanding plans to effortlessly completing applications online. Many people appreciated the affordable and fair pricing, making it a cost-effective choice for their visa-required health insurance needs compared to other providers. Reviewers frequently highlighted the quick and efficient service, noting prompt responses to inquiries and timely resolution of questions. The helpful and supportive staff also contributed to a pleasant and stress-free experience, with many praising the professional communication and assistance provided.

What people talk about most

Service

People report positive experiences with service, highlighting competitive prices, quick responses, and... See more

User experience

Customers had positive experiences with the user experience, often describing the platform as easy to use,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, knowledge, and... See more

Price

Clients share positive opinions on price, consistently finding the pricing to be reasonable, competitive, and... See more

Response time

Reviewers highlight positive aspects of response time, with many praising the quick and professional customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently signed up for Visa Required Health Insurance from Mondassur and couldn't be happier with my decision! The plans are explained in a very clear and straightforward way, so I knew exactly what... See more

Company replied

Rated 5 out of 5 stars

Trying to find the correct insurance for my long stay visa in France was a bit of a nightmare until I found Mondassur. It was amazingly easy to receive my quote and get signed up. I’m going to be tell... See more

Company replied

Rated 5 out of 5 stars

I was referred to this site for insurance required in order to process a longterm visa to France. I have done this several times throughout my life and this company has been incredibly helpful. As a... See more

Company replied

Rated 5 out of 5 stars

My thanks to Mondassur for their assistance in navigating the visa health insurance process. The form was straightforward and did not take too long to complete. Best Regards, Juanna Hayes

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency

About Mondassur

Written by the company


Mondassur est un courtier spécialisé en assurance santé internationale, dédié aux expatriés, étudiants, voyageurs et entreprises opérant à l’international. Depuis plus de 20 ans, nous accompagnons des assurés de toutes nationalités dans plus de 150 pays, en leur proposant des solutions de couverture santé fiables, flexibles et adaptées à chaque situation.
Faire un devis

Mondassur is a broker specializing in international health insurance, dedicated to expatriates, students, travelers, and companies operating internationally. For over 20 years, we have been supporting policyholders of all nationalities in more than 150 countries, offering them reliable, flexible health coverage solutions tailored to each situation.
Get a quote

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

172 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(172)

162 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Way cheaper than the competition in the US.

We purchased travel insurance through Mondassur several times now. Fortunately, we never needed to claim a thing, but the insurance purchase was completed in 5 minutes. Very easy, cheaper than all the American insurance companies, and all in all very convenient.

5 March 2026
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Reply from Mondassur

Thank you very much for your feedback and for choosing Mondassur several times ! We are pleased to hear that you found the subscription process quick and convenient

Rated 5 out of 5 stars

Professional and efficient

Quick, efficient, and at the right price. Could not be easier. Spoke with an agent who was professional and knowledgeable. Mondassur did an excellent job in providing us with our VISA insurance.

10 March 2026
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Reply from Mondassur

Thank you very much !

Rated 4 out of 5 stars

Your Agent Natalie was most helpful in…

Your Agent Natalie was most helpful in giving me the confidence that this program will work for my wife and I. Now the real test of the process. Will we get our Visa. I will complete another review when we are through that process.

9 March 2026
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Reply from Mondassur

We are pleased to hear that Natalie was able to assist you and provide the information needed to help you move forward !

Rated 5 out of 5 stars

Your website is amazing

Your website is amazing - much easier to use than other insurance providers! Also, you allow the buyer to pay for an entire year upfront.

4 March 2026
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Reply from Mondassur

Thank you very much !

Rated 5 out of 5 stars

Visa Insurance

Good communication and a very easy application process.

8 March 2026
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Reply from Mondassur

Thank you very much for your feedback !

Rated 5 out of 5 stars

Happy New Policy-Holders!

Great Product for frequent travelers!
We would have liked to see more information relating to the coverage as it relates to the rest of Europe outside of France. We understand from one headline that the rest of Europe/Schengen is covered on our policy, but we couldn't find anymore details about that...
But all looks great, and we're happy to be new policy-holders!

2 March 2026
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Reply from Mondassur

Thank you very much for your feedback and welcome to Mondassur ! :)
We are delighted to have you among our new policyholders and to know that you are satisfied with the product.
Regarding coverage in Europe, your policy indeed provides coverage throughout the Schengen area and the rest of Europe according to the geographical zone indicated in your contract. The level of benefits remains the same within this zone. The detailed list of countries and applicable zones can be found in the brochure and the general conditions of your policy.

Rated 5 out of 5 stars

Mondassur my first choice

For years Mondassur has been my insurance partner when traveling abroad. Easy to reach, friendly and competent advisors in your language at the support center assisting when needed to choose the product meeting your specific requirements. Great Team 🇫🇷 and great insurance company providing coverage. Were there for me when I found myself in an health emergency while traveling in the USA - making that impactful incident less worrisome having a global player insurance partner providing the policy.

5 March 2026
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Reply from Mondassur

Thank you very much for your kind feedback and for your continued trust over the years !
We are delighted to hear that your experience with Mondassur has been positive, both when choosing your insurance plan and when you needed assistance during a health emergency in the US. Knowing that our team was able to support you at such an important moment means a lot to us.

Rated 5 out of 5 stars

Renewed insurance

Renewed insurance
I used this insurance last year. When I inquired about getting it this year, I received a quick response, used the online application which was very easy and I am done.

3 March 2026
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Reply from Mondassur

Thank you for your trust and for taking the time to share your experience!

Rated 4 out of 5 stars

Natalie was informative

Natalie was informative, very professional.My questions were always answered in a timely manner. She was a pleasure to work with.
Merci, Natalie

24 February 2026
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Reply from Mondassur

Thank you for your positive feedback! Natalie is very happy with your review :)

Rated 5 out of 5 stars

I’ve purchased insurance from you for…

I’ve purchased insurance from you for years. Your prices are great and it is so easy to buy online

23 February 2026
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Reply from Mondassur

Thank you very much for your continued trust over the years! We sincerely appreciate your loyalty and remain available whenever you need assistance. :)

Rated 5 out of 5 stars

Trying to find the correct insurance …

Trying to find the correct insurance for my long stay visa in France was a bit of a nightmare until I found Mondassur. It was amazingly easy to receive my quote and get signed up. I’m going to be telling lots of people about this wonderful company.

19 February 2026
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Reply from Mondassur

Thank you so much for your wonderful feedback!

Rated 5 out of 5 stars

A very w quick & efficient service

A very w quick & efficient service. The application documents sent, very quickly.
I'm very happy with the cover in to receive
Cheers Jennie

20 February 2026
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Reply from Mondassur

Thank you for your kind feedback, Jennie!

Rated 5 out of 5 stars

Very quick & easy to apply for medical…

Very quick & easy to apply for medical insurance at a reasonable price compared to other companies, for my long-term French visa. Merci

19 February 2026
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Reply from Mondassur

Thank you for your kind words! We're happy to hear that the application process was quick and easy, and that you found our pricing reasonable. We wish you all the best with your long-term visa, and feel free to reach out if you need any further assistance!

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