Really good communication from when order was placed until delivery. I had to chase up the order but my questions were dealt with promptly and the delay addressed. I always feel a sign of a good compa... See more
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Winebuyers is a platform connecting wine producers, distilleries and specialist merchants directly to the end consumer. With over 250,000 wondrous wines and spirits that span over 44 countries, from Mexico to Madagascar. Pick from salivating selections of highly prized Pinot Noir to celebration-worthy Champagne.
Contact info
United Kingdom
- +44 203 88 77 111
- support@winebuyers.com
- winebuyers.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 22% of negative reviews
Typically replies within 1 week
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First class service
First class service, delivery etc, enjoyed a bottle or two,still got some left.
Recommend to all
Thanks, CHEERS
Ordering was easy service was first…
Ordering was easy service was first class the product amazing
Tasty mystery English sparkling!
My wine arrived 1st thing this morning…
My wine arrived 1st thing this morning as i was told, all great, no probs yet again & passing on details to 3 of my friends so hopefully you will get some business off them too.
Many Thanks
No wine, no refund!
My order number - 000000165. Placed my order on 30 June. Had to follow up on 2 July because order was not received. It transpired that the vintage I ordered is not longer available but no one bothered to contact me. I was subsequently asked if I wanted another vintage and I agreed provided I could receive the order by 4 July. Guess what. I have not received the wine. I asked for a full refund but they have not even bothered to give me a reply!
Had been trying to find this wine
Had been trying to find this wine. Stumbled across this website. Great choice and great price. Received really quickly. All nicely packaged. Thank you. Will defo buy from again
Scam
Ordered wine on 13 June, paid for it and never heard anything. Sent several emails got one reply saying they would look in to it a week ago. Still no wine and no response.
Scam company.
Have placed an order over a week ago. Heard nothing. The invoice has clearly a clearly false address and phone number. There are no contact details on the website.
Assume I’ve been scammed.
Quick efficient delivery.
I have placed quite a few orders recently. Delivery is fast and efficient. Updates keep me informed. There is immediate follow up after delivery to check on delivery satisfaction.
Barbazul Spanish Order…
Was easy to order and early updates were ok however this order took longer than expected. With this in mind I would still order again
Exactly what I wanted
Exactly what I wanted. Came well packaged. Informed at every step of delivery.
HIGHLY RECOMMEND
The service is very good, but because the product is delivered directly by the grower delivery can be very slow.
However, that said I would still highly recommend Winebuyers to my friends
NO GOODS AND NO REFUND! BEWARE
Still no refund over 2 weeks since I placed the order and it was not actually in stock. Promised a refund it never arrived. Emailed to chase told it would be done last week, still not done. I now see that another lady has had the exact same experience. You should not have to go to your bank to get a refund when the company are selling wines they do not actually have available. YOU HAVE BEEN WARNED!
The delivery by fed ex is a joke
The delivery by fed ex is a joke. I waited. In a whole day and it didn’t arrive. No option to contact fed ex . Won’t order again
Reply from Winebuyers
Poor & disconcerting customer service
Ordered and paid for wine. We were told it was now out of stock. a refund was requested but has still not been received 2 weeks later.
Responses seem to be copy and paste via AI, phone number does not work.
Update, refund was received (after a lot of pressing, and contacting my back) however a disconnected phone line and very slow, copy paste email responses were VERY disconcerting.
Delivered on time with no fuss
Delivered on time with no fuss. Th wine looks amazing.
I was doubtful of the wine at such a…
I was doubtful of the wine at such a good price but, after some research, decided to give it a go. Exceptional value and a rapid and straightforward buying process. Really well done!
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