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WingGuard Reviews 

177
•
TrustScore 4.5 out of 5

4.6

Drug Store
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Company details

  1. Drug Store
  2. Appliance Store

About WingGuard

Written by the company

WingGuard ist eine E-Commerce Plattform mit der wir allen Menschen, die sich gerade auf dem Weg zu einem nachhaltigeren Leben befinden ein nachhaltiges Leben ohne Kompromisse ermöglichen und leicht zugänglich machen.

Alles, was wir entwickeln und anbieten – von Reinigungsmittel über Waschmittel bis hin zu Handseife – wird nach den höchsten Standards für Wirksamkeit, Nachhaltigkeit und Seelenfrieden hergestellt.

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4.6

Excellent

TrustScore 4.5 out of 5

177 reviews

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4.6

All reviews

(177)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

There have been a Gift Set advertised

There have been a Gift Set advertised, for accepting the newsletter. Somewhere they must have bern hiding a hint, that you need to purchsase over 30€ to get it really! Bad enough they sent me a wrong product with plastic. Complete wrong! To prove i am wrong the sent me a Screenshot-blank! Eco-friendly? Definetely not. I dont need handcream! I ordered eco friendly shampoo! Terrible Service

23 January 2023
Unprompted review
WingGuard logo

Reply from WingGuard

Dear customer,

we apologize for any confusion regarding the gift set promotion and for sending you the incorrect product. It's important to us that our customers have a positive experience and we are sorry that we fell short in your case.

We have reviewed your order and we have seen that the requirement to purchase over 30€ was included in the promotional materials, but we understand that it may not have been clear enough. We will work to improve our communication in the future.

Regarding the product you received, we apologize for any inconvenience. Please do not hesitate to contact us and let us know wether you are still interested in a refund and we will do our best to make it right.

Thank you for bringing this to our attention and we hope to have the opportunity to serve you better in the future.

Best regards
Steff from WingGuard

Rated 5 out of 5 stars

Excellent customer service

Beyond the quality of their product, what make Wingguard an excellent company is the quality of their customer service. The CS staff is extremely polite, efficient, result-oriented and does everything they can to meet their customers' needs.
The first time I bought from Wingguard, I had made a mistake in my order. Although it was not the company's fault, Winguard did everything they could to help me and to not delay the order.
This is exactly how you cement customers' loyalty!
A big thank you to your efficient team.

10 March 2021
Unprompted review
Rated 5 out of 5 stars

They worked flawlessly

They worked flawlessly, I had some issues with the payment and they managed to contact me and solve it very fast. Also the shipment was super fast, I'm very pleased with how they work and the quality of their product, this masks are really nice.

23 February 2021
Unprompted review
Rated 5 out of 5 stars

Certified protection and enviromentally friendly

I bought a Wingguard PRO mask because I wanted something with a certified protection and at the same time environmentally friendly. I am very satisfied. The product has an high quality level, it is comfortable and after 2 months still perfect. We took also a Street and a Fitness Mask for our kids for the school. They are also happy to use it.
I will keep watching Wingguard products.

4 December 2020
Unprompted review
Rated 1 out of 5 stars

Wingguard.de,mask that makes you choke

A mask that makes you choke, the valve does not work, when you inhale, the fabric too soft, plug your nose, not allowing you to wear, if it does not kill you the covid, it kills you Mask, for suffocation. The assistance, he replied, that they do not encounter this problem, And being a wearable product, for hygiene purposes, it will not be replaced or refunded. A rip off, don't buy it.

9 November 2020
Unprompted review
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