Webdoctor.ie Reviews 

4,790
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 926 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast response times and the absolute ease of getting a prescription quickly without having to leave home. People deeply appreciate the professional, supportive, and kind staff who offer helpful medical advice and efficient care when local GP appointments are completely unavailable. Some reviewers were not happy with the bedside manner, mentioning that certain doctors felt condescending, rude, or lacked basic sympathy during the call. A few other people also felt that communication during consultations could be improved, noting issues with follow-up care when dealing with specific health concerns.

What people talk about most

Service

People report positive experiences with the service, highlighting its incredible speed and efficiency.... See more

Staff

Customers had positive experiences with staff, highlighting that doctors and medical professionals are... See more

User experience

Users describe positive interactions with user experience, highlighting that the entire process is very... See more

Response time

Consumers find response time to be exceptionally fast and efficient. People note that queries are handled... See more

Customer service

Clients share positive opinions on customer service, noting that medical professionals are often easy to chat... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy, no stress and convenient to use, same day appointment, doctor was very nice and supportive, I got all I needed, my meds and my certificate. Even after I did mistake with dates on certificate... See more

Company replied

Rated 5 out of 5 stars

I needed a prescription while on holiday in Ireland - I had forgotten my tablets at home in England. The whole process was very easy - from booking the slot with the doctor to the prescription being... See more

Company replied

Rated 5 out of 5 stars

Wow great service. On a Sunday I started to experience horrible cystitis symptoms. Knowing I'd have to wait til Monday to even phone my GP I decided to try here. Very simple and quick and barely an... See more

Company replied

Rated 5 out of 5 stars

Excellent user experience. I was able to secure a web consultation for 45 minutes after I logged on - while being able to remain in bed. Lovely doctor, thorough and professional but still very persona... See more

Company replied


Company details

  1. General Practitioner
  2. Doctor
  3. Home Health Care Service
  4. Medical Center
  5. Medical Clinic
  6. Online Prescription Medication Vendor

About Webdoctor.ie

Written by the company

Ireland's award-winning service for online video doctors, prescription renewals, and home test kits.

Webdoctor.ie connects patients with doctors and provides instant access to medical care by combining telehealth expertise with powerful everyday digital solutions

Get instant access to healthcare, evening & weekends, from as little as €25!

All our experienced doctors are registered with the Irish Medical Council.

See a GP Online
Order a Prescription
Home Test Kits
Contraceptive Pill

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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4.8

All reviews

(4,790)

872 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Doctor was very thorough and had…

Doctor was very thorough and had terrific bed side manner.
I would highly recommend.
Jane

31 August 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Its very easy to use this service .It's…

Its very easy to use this service .It's very efficient and professional.I think it's an excellent service.

30 August 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

Rated 4 out of 5 stars

Convenient and Assured service

Good website, easy to navigate. Advice provided as well as presription. Convenient to use when not needing a face to face doctor consultation.

22 August 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

We're so glad to hear you found our website easy to navigate and appreciated the convenience of our services. Thank you for your kind words!
Best wishes,
Webdoctor.ie

Rated 5 out of 5 stars

Poor technicals great people

First connection horrible second terrific the way he handled it.
I use zoom here in Ireland to Canada no connection problems. With your model technical connection problems were consistently poor.

28 August 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you for taking the time to share your feedback.

We are sorry to hear that you experienced difficulties with the initial connection. We are pleased to hear that the connection was successful on the second attempt and that you were happy with how the doctor handled your consultation.

We take all patient feedback very seriously, including feedback regarding technical issues, and your comments have been passed to our Senior Management Team as part of their ongoing review of the patient experience.

Best wishes,
Webdoctor.ie

Rated 5 out of 5 stars

An amazing GP Experience

The ease of the whole process. From making the original booking, the 5 min advance notice of the call, the Doctor listening to my ailment, the diagnosis and finally the script being emailed to my pharmacy.
Then a follow up email explaining all.
Incredible Service, thank you.

28 August 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Your kind words about our service are truly appreciated. Thank you for sharing your positive experience!
Best wishes,
Webdoctor.ie

Rated 1 out of 5 stars

laptop-doctors!

They charged me €25 for the online consultation, It was about a medical issue with my minor son. They sent me "Google, copy & paste" advice, the same advice I already have researched. Then they told me I have to have a video consultation because my son is a minor. That's another €60! That's €85 before you see a doctor, and you're not guaranteed the right medicine and result. It's not the first time I have seen "doctors" Googling for answers. It's a joke, money grabbing laptop-doctors.

31 August 2026
Unprompted review
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you for taking the time to share your feedback.

For reasons of clinical safety and in line with best practice guidelines, our online prescription service is available to individuals aged 17 years and over only. This eligibility criterion is clearly outlined on both our website and within the initial consultation questionnaire.

Please be assured that all of our GPs are fully qualified and registered with the Irish Medical Council (IMC). We are committed to upholding high clinical standards and delivering professional, patient-centred care.

To investigate this matter properly, we kindly ask you to contact us directly by email at info@webdoctor.ie so we can review your complaint in detail.

Best wishes,
Webdoctor.ie

Rated 5 out of 5 stars

Very fast service

Very fast service

19 August 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Thank you, Dr. Daly!

Dr. Daly helped me so much with my irritated lower leg condition. He very kindly asked questions, and gave me advice on how to care for it. I was able to start taking the medication Dr. Daly prescribed that afternoon, and fully recovered within a week. I didn't have to leave my home. Very grateful for this service! Highly recommend!

17 August 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you John, that is so wonderful to hear, we really appreciate your positive feedback and look forward to helping you again in the future.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Excellent service

Excellent service. Found that Dr Aldeen really understand what I am going through with the menopause. So kind and patient with me. Brilliant service

26 August 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you for the positive review Rose, we are happy to hear that you were pleased by your experience with us.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Got appointment on time

Got appointment on time. Referral given soon .

25 August 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Doctor was very nice

Doctor was very nice. Whole experience was quick and easy.

18 August 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

Rated 5 out of 5 stars

Always an excellent service

Excellent service, easy to make appointment and had a prescription sent to Pharmacy within 30mins of my online visit with a doctor.

24 August 2026
Webdoctor.ie logo

Reply from Webdoctor.ie

Thank you for the 5 stars, we're very happy that you found our service of benefit.
Best Wishes
Webdoctor.ie

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