Great descriptions for every item, with the model & case number, no need to guess for anything. The VAT/customs/tax is included in the price, no additional fees at delivery (predictable cost). Well p... See more
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Company details
About WatchPlaza
Written by the company
Our benefits
🚛Cheap & reliable traceable shipping
Worldwide shipping
⌚ Return policy
You have 30 days to return the product.
🥇 24 months warranty on watches
With us you get a standard 24-month exchange warranty for defects on watches
💸 Klarna payments afterwards
Receive your order first and only pay after receipt with Klarna Pay Later.
💬 Help with installation and questions
Are you stuck? No problem, we are happy to help you!________________________________________
About WatchPlaza.com
The webshop for an original, reliable, and affordable wristwatch or watch part!
Watch Plaza is a supplier in original (OEM) watches, watch parts & straps. WatchPlaza is big on original branded watch straps & parts in the UK, US and the rest of the world. You will find a wide choice of watch parts & straps in our shop! Up to 99% of the parts & straps are available from stock. We sell watch parts & straps from Seiko, Tissot, Citizen, Festina, Fossil, Diesel, Guess, Breil, Emporio Armani, DKNY, Skagen, Calvin Klein, Casio, Adidas and many more!
Contact info
Jelle Zijlstraweg 178, 1689ZX, Zwaag, Netherlands
- 085 060 8255
- support@watchplaza.com
- watchplaza.com
Asks customers to review
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Replied to 80% of negative reviews
Typically replies within 1 week
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Seiko crystal
I bought a Seiko crystal after reading on their website that they ship fast and genuine parts. After I bought the part I waited 1 week and still nothing no email explaining the delay or when it would be shipped. It took me countless emails and texts on their chat…two days I was on the this and still nothing so I asked for a refund….finally after two days of messaging I received an email saying my refund has been issued.
No explanation or apology I will definitely not be recommending this company or using them again! Fast shipping what a joke.
Reply from WatchPlaza
Perfect-as always!
.Missing order
One month after the order nothing is received. I have to contact them because they don't know anything. The delivery company's shipping number disappears.
Reply from WatchPlaza
Verry good quallitiy products
Verry good quallitiy products. Little long time until received the product. Two weeks for Romania. Over all i'm delighted
SEIKO PROSPEX SUN043 SILICON BAND 24MM R01Y012J0
Nice and easy transaction. Good price. Speedy delivery. Great upgrade for my watch. Highly recommended!
returning customer
This is my third purchase from your store. All products are original and of excellent quality. Excellent communication. Friendly and professional. Highly recommended.
Although your service was good.....
Although your service was good and my purchase was received, I am very disappointed that the piece I bought does not fit my watch, therefore a waste of money. I provided the model/serial number of the Seiko watch and was given a band clip that is too small. Hoping it is possible to have further communication with you to see if I can get an exchange??
Reply from WatchPlaza
Radio Silence
Our part got hung up in customs and ultimately returned to Watch Plaza, which was not their fault. The problem we had was no communication. I sent several messages to both of their listed emails and to date have not heard anything back from them except for an automated msg along with a refund.
Reply from WatchPlaza
Product availability and good shipping…
Product availability and good shipping tracking updates, though shipping was rather long.
Good quality OEM parts
Amazing accept for one thing
These guys and girls are great. It was astonishing that a shipment from where they were could find its way to where i was so fast. The only thing i was unhappy about is a charge that was disguised as one thing, and later changed to, "Duty." This is when duty was deemed not collectable. These guys gave money to DHL and won't refund it. They gave me a website and i was to figure it on my own. It did not work. I'm still owed, and they refuse to refund it. Thirty three dollars and sixty cents. They don't care.
Ordering process was quick
Ordering process was quick, easy and intuitive. Product arrived in good condition and exactly as described. Only issue was slow delivery and tracking didn't work - probably a DHL issue rather than a WatchPlaza issue. I didn't get a personal response to my email, just another tracking link that still didn't work. However the item finally turned up after 4.5 weeks and it looks great!
Trusted shop.
Arrived quickly even if it had to travel across borders, well packed and everything in factory packaging.
Definitely a shop I'll use again.
Great product..thanks
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