Poor Customer Service
I have spent so much the ordered and one of the item after tried out the max 200 not worked at all and the patches keep falling off from the entire area, I have to use the plaster to placed over to hold the patches , i have notify the customer service and yet they told me I can't return this item as I have already opened up the box, I told them if I don't opened up to tried out how would I know this product not working and patches not able to hold up? the customer service said can't help ,sigh... 2nd purchased item was the blood circulation sock come in different colours, yet the information wasn't clear, pink colour is for maternity woman use only was told by the customer service , as female customer like me usually will go for pink. this time round i did not open and requested to replace the actual pair of sock that suit me , they told me to make my own way to JML to do the change, I told them not my issue and don't waste my time, just deliver to me the actual suitable pair than, if not do arrange return. As a spending customer like me , just a small requested yet they can't even help and provide good customer service, from now on I will stop order and remove the account. Really Terrible Customer Service !!!👎👎👎
23 February 2026
Unprompted review