Rhykin Pet Co. Reviews 

346
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 309 reviews, most reviewers were somewhat happy with their experience overall. Customers deeply appreciate the pet water fountains, noting that their dogs and cats are successfully drinking much more fresh water every day. Many pet owners also point out that the devices operate very quietly and help keep feeding areas tidy. Though some customers noted issues with slow delivery times and unexpected shipping from abroad. Others experienced problems with product quality, mentioning that items like cooling mats felt too thin or failed to work as advertised. A few people also mentioned difficulties with customer support responses and resolving order issues.

What people talk about most

Product

Clients share ambiguous opinions on product. While some reviewers are very satisfied with items like the... See more

Quality

People report ambiguous experiences with quality, reflecting a high level of disagreement among reviewers.... See more

Delivery service

Reviewers express ambiguous feedback about delivery service, as experiences vary significantly among... See more

Order

Customers had ambiguous experiences with order processes, reflecting a clear division in consumer feedback.... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise prompt,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It would be helpful to have a troubleshooting list included in each order ( like trying another adaptor if your fountain doesn'twork straight out of the box. The help I received by email was great. E... See more

Rated 4 out of 5 stars

The directions to put it together are translated into English obviously and they’re missing direction for a few things like the square black filters that go into the bubbler. For any questions, I eith... See more

Rated 5 out of 5 stars

Great product and excellent company. Goods arrived in a timely manner and my cat adores the new grooming experience. So much more loose fir is removed with each brushing. He always purrs very loudl... See more

Rated 5 out of 5 stars

Prior to my getting the Rhykin Fresh Flow I noticed my pup did not drink very much water. She must have smelled the bacteria in my prior bowl despite my frequent washing. Now she drinks water all the... See more



Contact info

3.7

Average

TrustScore 3.5 out of 5

346 reviews

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No recent history of asking for reviews

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3.7

All reviews

(346)

334 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing results.

I already recommended your product to my daughter in law and granddaughter who have doodles. I had their dogs for a week and they drank more water than I’ve ever seen. Even my kitty drinks more fresh and filtered water. They do know what’s best for them.

1 September 2026
Unprompted review
Rated 4 out of 5 stars

Everything is great

Everything is great, I ordered a year supply of filters, it appears however, I only have 6 months supply as the clog in 2 weeks. my dogs however love this thing. considering a second one after I figure out the kinks with the filter.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

The fountain so far is great

The fountain so far is great. Better than ones I've had in the past. It seems to stay cleaner longer than other brands. My cats and dog all love it. And most importantly it does not spew water all over.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Great service, great fountain

Great service, good quality, great looking product, so far after about a week+ my dog hasn't totally accepted the one (of the 2 I purchased) that I set up. I set up the wireless fountain on motion detection and left a bowl with a small amount of water not far from it. Also a bowl with a small amount of water in another room. She's still not totally sure but getting close. When she's ready, the second fountain will be set up and the 2 bowls moved. Reporting with today's date (started in August) because this is a work in progress.

5 September 2026
Unprompted review
Rated 3 out of 5 stars

The product works GREAT

Great Product! Dogs love it -- we love it! Easy to clean ... monitoring feature is fabulous! As electronics sometimes do, the control unit failed after 30 days in continuous mode -- defaulted to Sensor mode. (I won't bore you with details, but one of our critters was convinced that Sensor Mode was a demon sent to harm her and reacted accordingly.) I bought two complete units, so we used the spare control unit. Contacted Rhykin about a replacement and was told it had a 60-day warranty! That was great ... then they asked for a photo of the unit. Did that ... then got another email requesting a video of the unit in action. I'm old--learning new things is subject to my discretion ... taking a video with two canines "helping" then figuring out how to upload & send it was just a bridge too far. Notified that they were sending a replacement (no video required). Current unit is working fine, but will be glad when the replacement gets here.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Ordering was easy and product arrived undamaged.

Ordering was easy and our 7 L fountain came quickly. We had several points in the directions where we needed a little bit more clarity but we got it put together. Our big girl loves her fountain she drinks probably at least five times longer than she did with a regular water bowl. And she drinks from the fountain between meals which she did not do before.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

The watwr bowl is the best thing for…

The watwr bowl is the best thing for our dogs as i have never seen our drink so much for ages and its filterd waterd which i good for them on the other hand it was quick to come from the uk but when it got to australia it went snail mail its not your fault ithe way post services runs in australia at the moment but the bowl is great havent tried the dogs life jackets out as we have gone to weir or put our boat untill it get a bit warmer thanks david in australia

5 September 2026
Unprompted review
Rated 1 out of 5 stars

This is just the worst company

This is just the worst company. I purchased a cooling mat for my dog. What I received was literally a piece of fabric with no cooling properties whatsoever. It is the worst purchase I’ve ever made online which is significant. They wanted me to pay to return it - are you serious? Send me a label! Why would I pay more to return such a terrible product. Wouldn’t do business with them again for any reason.

9 June 2026
Unprompted review
Rated 4 out of 5 stars

Need Jumbo!

I wish you had a jumbo size! I have 7 dogs and the largest size you have is still a bit small for their needs.

The monthly filter cost is a bit high.

Otherwise, I am very pleased.

4 September 2026
Unprompted review
Rated 5 out of 5 stars

I messaged with Emma and she was…

I messaged with Emma and she was incredibly kind, experienced, and helpful. I was on the fence about making a purchase tonight, but her kindness and attitude convinced me to purchase, and I’m so glad I did.

3 September 2026
Unprompted review
Rated 4 out of 5 stars

Hydrated pups!

It is a remarkable increase in our dog’s water consumption with the Rhykin system, surpassing traditional bowls. Our pets engage more enthusiastically, drinking consistently for best hydration. I am looking forward to have the Rhykin system’s team reassess the filter units quality. In the meantime I will be purchasing a second unit to provide much needed hydration for my three four legged babies. Thank you Rhykin Pet Co system team. Sincerely, Patricia De Leon

2 September 2026
Unprompted review
Rated 4 out of 5 stars

Ease of communication however was not…

Ease of communication however was not aware shipping was from outside the country. Received in 12 days. My cat took a couple days to start using it and now loves it. Don't like that replacement filters are so expensive for as tiny as they are on the 2.2.2L

18 August 2026
Unprompted review

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