Renova Fashion Reviews 

29
TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

totally fake. Ordered as advertised as latest fashioned, high-quality bomber jacket. Turned out to be a fake, no unbranded, appears to be made of 'plastic' which sticks to the skin. Sizing is totally... See more

Rated 1 out of 5 stars

Order a hat over a month ago. Never received it. Delivery company (UniUni, whoever that is) claims attempted deliver and it was return to warehouse. They claim to do a second delivery but did not.... See more

Company replied

Rated 1 out of 5 stars

I ordered a hoodie based on the advert, which stated it was cashmere/wool—paid $65 Australian dollars. What I received was a flimsy, poorly packaged 100% Polyester item that doesn't match what they a... See more

Rated 5 out of 5 stars

I ordered a hat for my husband and I, was exactly as pictured when arrived. I do think the packaging could be a little better, but overall that wasn't a big deal and happy with my purchase.


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2.0

Poor

TrustScore 2 out of 5

29 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 26% of negative reviews

Typically replies within 1 month

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2.0

All reviews

(29)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

totally fake

totally fake. Ordered as advertised as latest fashioned, high-quality bomber jacket. Turned out to be a fake, no unbranded, appears to be made of 'plastic' which sticks to the skin. Sizing is totally 'out'. Sleeves too long and length of jacket, just way out! Don't trust at all costs!

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Scam company advertising high quality. It’s not even close!

A disappointing reminder that not every online “premium” retailer understands what words like premium, quality, or apparently spellcheck mean.

I ordered two pairs of shoes from Renova Fashion that were advertised as high-quality, low-top sneakers. Unfortunately, my experience was extremely disappointing.

I paid for expedited shipping with a guaranteed 5 to 10 day delivery window, yet it took nearly four weeks for my order to arrive.

When the package finally showed up, the shoes weren’t even packed in boxes. Each pair was wrapped in cellophane, both pairs were thrown into a plastic bag, and the entire package was sealed with packing tape. It looked nothing like what I would expect from a company promoting a premium product.

The quality of the shoes was even worse. The material was an extremely thin canvas, far lighter and flimsier than a standard Converse sneaker. Stitching was already coming apart, there was visible glue smeared on the soles, and the labels appeared dirty.

What really caught my attention was that the stitched tags on the shoes contained multiple spelling errors. Words such as “Professional,” “Skateboard,” and “Established” were all misspelled. Even more concerning, those same misspelled labels are visible in the product photos currently displayed on their website.

When I requested a refund and return label, I was given two options:

1. Keep the shoes and receive a 50% refund.
2. Return the shoes for a full refund, but only if I paid out of pocket to ship them back myself.

Neither option seemed reasonable. I had already paid expedited shipping for a product that arrived late, was not as advertised, and was clearly defective. Having to spend additional money to return an item because of the company’s own mistakes was unacceptable.

After reading other customer reviews, I’ve realized I’m far from the only person to have this experience.

Based on my experience, I cannot recommend Renova Fashion. Buyer beware, do your research, and proceed with caution.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a hat for my husband and I

I ordered a hat for my husband and I, was exactly as pictured when arrived. I do think the packaging could be a little better, but overall that wasn't a big deal and happy with my purchase.

8 November 2025
Unprompted review
Rated 1 out of 5 stars

SCAM warning!!! So called Gradient Horizon CASHMERE Zip Hoodie

I ordered a hoodie based on the advert, which stated it was cashmere/wool—paid $65 Australian dollars. What I received was a flimsy, poorly packaged 100% Polyester item that doesn't match what they advertised. When I wrote to them about the deception, they offered either a 100% refund, BUT I had to send the item to an address in New York, OR a 50% discount to keep the item. For me to send a parcel from Australia to New York will cost a lot of money, like $30 Aus dollars, which would come to the 50% discount. I have no choice but to accept an unwanted polyester crap at 50% of the price.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a winter jacket

I ordered a winter jacket . Merchandise arrived around 4 weeks after order placed. No address on package. Jacket was in a plastic bag. Size was wrong. After talking with company rep I was told to keep the package and they would send a new one for half price. I can’t believe I feel for the scam. I used my credit card and paid them the reduced price. Package arrived about 4 weeks later. Jacket had no label as to what size it was. Also the zipper on the front DID NOT work. They tried to scam me again with the same trick. No more. Beware of this company. They even gave me a return address on WALL street. I had the tracking number from returning the package telling me the jacket was delivered. I have lost around $140.00 to this scamming company.

4 November 2025
Unprompted review
Rated 1 out of 5 stars

Never received my order

Never received my order. This company must be a scam outfit. Today is March 10th. I ordered on February 10.

Terrible customer service.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Order never received

Order a hat over a month ago. Never received it. Delivery company (UniUni, whoever that is) claims attempted deliver and it was return to warehouse. They claim to do a second delivery but did not. Renova Fashion told me they would send a second reorder, which they have not. Will dispute charges with Credit Card company

5 March 2026
Unprompted review
Renova Fashion logo

Reply from Renova Fashion

We sent you proof of delivery with a picture of said delivery. We even processed a full refund for you. I'm sorry the postal service lost the package, but that is not on us, and we took care of you on our end.

Rated 1 out of 5 stars

This is to everyone who's trying to…

This is to everyone who's trying to order from Renova fashion .please don't waste your money nor your time this place a fraud. They never sent my package to me and never returned or refunded my money be aware of this website

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Total scam...Product comes from…

Total scam...Product comes from China...Paid supplement for express delivery still took 12 days...
Bought 2 polos advertised as Cashmere...When it arrived both didn't fit as they sent the wrong size...Product has no labels attached or info about the product or washing instructions.I wrote to them and asked for a "call tag" as I didn't want the product. They answered and proposed that I kept the goods at 50% off.If I did not want that, They said that I had to pay the shipping back...I refused and asked why I needed to pay the shipping when they sold me a product that was not what I thought I was getting and they sent the wrong sizes...They asked and I provided pictures with the size tag stuck on the plastic wrapping..Never heard anything after my request for an answer...Advising my CC company to get a refund...

12 February 2026
Unprompted review
Rated 1 out of 5 stars

I ordered two utility jackets one army…

I ordered two utility jackets one army green and the second one camouflage, I received two camouflage jackets unacceptable

1 February 2026
Unprompted review
Renova Fashion logo

Reply from Renova Fashion

Instead of posting a 1-star review, it would have been nice to give us the opportunity to make it right. Had you reached out to support we would have sent a replacement for free. We're human and mistakes can happy in the warehouse. I'm sorry this happened, but give us the opportunity to make it right. Thanks!

Rated 1 out of 5 stars

UNDER SIZED SHOES, NO BACK UP

Ordered size US10 sneaker and after a lengthy wait they arrived. There US10 was undersized. I always use US10 which should be slightly larger than UK10. These sneakers were like a US9.
They refused an exchange and offered a 50% discount if I bought another pair. NOT HAPPY .
DODGY SERVICE, SLOW DELIVERY AND BAD SUPPORT. DO NOT USE THIS COMPANY

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

I placed an order on November 28th, 2025. When I had not received the order after 3 weeks, I emailed the company to find out when it would ship as it was a Christmas gift. They responded it would ship when the product was available. I requested a refund and received no response or refund. I have since emailed them multiple times and still have yet to receive a response or my money back

28 November 2025
Unprompted review
Renova Fashion logo

Reply from Renova Fashion

Hello, I don't see an order with your name in our system. We are definitely not a scam, and would 100% refund if you requested. Reach out to support@renova-fashion.com with your order number and I will personally be looking for this. If what you're saying is true, I'll personally make it right. Thank you!

Rated 5 out of 5 stars

New shirts

Was on holiday in the US for a month. I really needed some shirts and found Renova on FB. Got a couple a couple weeks later and they’re great. Now home with me in Aus lol. Cheers

18 January 2026
Unprompted review
Rated 1 out of 5 stars

Ordered what looks like nice sweaters …BUT

Ordered what looks like nice sweaters in XS .
received 21 days later wrong size S , far too big .
now the fun or nightmare to return it , the seller trying to make a deal not for you to return the merchandise . refusing to pay the return cost .
second , the fabric all synthetic .

29 December 2025
Unprompted review

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