Purchasing our son’s first car and so we wanted additional information about the car as it was an older model being purchased privately. Found this service outstanding end to end. - Quick an... See more
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Trusted for 15+ years, RedBook Inspect helps Australians buy, ride, and finance safer. Our pre-purchase inspections give you greater confidence when buying used cars, caravans, or motorbikes—even remotely. We contact the seller to schedule, travel to the vehicle for inspection, and deliver a detailed digital report to your inbox. Additional services include rideshare safety checks, roadworthy certificates, finance asset verifications, and more.
The RBI Promise
Refund if vehicle sells before inspection
Contact info
449 Punt Rd, Cremorne, Victoria, 3121, Melbourne, Australia
- 1300 373 992
- redbookinspect.com.au
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Great Service
Prompt service. Booked and completed within 48 hours.
Very comprehensive report which makes purchasing a used car less challenging .
Really friuendly knowledgeable and caring customer service.
You should ask for Ben !!!
Mechanics use random unofficial mobile number to call you? Road test wasn't done properly.
The inspector did a good job taking photos of the vehicle.
But I believe I missed the mechanics phone call, because a random unofficial looking number called me and didn't leave a message, I get alot of scam phone calls, so having a random number call isn't great. Redbook inspections should give there mechanics an easy to identify official mobile number, so that when they call people, it does not look like a spam phone call.
If the mechanic is unable to reach the seller or buyer of a car they should also send a text message to say that they tried calling and couldn't contact you.
This is the second time I have gotten a red book inspection now, for both the inspections both times there was the message for the drive test saying: Limited road test due to local speed limits, road conditions and/or traffic at the time.
The last vehicle that I got inspected was out in a country town and the weather was fine.
And now the second vehicle I have gotten redbook to inspect has the same message.
Part of the reason why I paid over $300 for a red book inspection was to have the car properly tested, not have a limited road test.
Also the fact the mechanic hasn't tried or did try calling me and didn't leave a message, further puts me off using redbooks in future.
I cannot recommend redbooks to anyone for this reason.
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Didnt attend my concerns about servicing
The inspection of the engine was very thourough. Thought the other parts were a bit lapsidasical, I specifically requested that the service books were looked at, this wasnt covered. I think also the inspection should include checking air conditioning and state what condition the tyres are in.
Reply from RedBook Inspect
Prompt inspection, detailed report, helpful follow-up call with the inspector.
Prompt inspection, very happy with the detail in the report, and included pictures, very helpful follow-up call with the inspector.
Would highly recommend
Very informative report and great feedback and phone call briefing.
Highly recommend
Highly recommend, especially for interstate car purchases. I booked the standard package and, within two days, received over 150 detailed photos, a video of the engine start-up, and a call from the inspector explaining the car's condition and finer details. Excellent communication and a hassle-free experience. ⭐⭐⭐⭐⭐
Great information.
Great volume of information and made me confident to move forward with my car purchase.
Good company which I have used twice in…
Good company which I have used twice in the last month. Vehicle inspection was done promptly. I paid for the standard inspection that was thorough and the mechanic that rang me was polite and helpful.
Joe attended an inspection on 20th of…
Joe attended an inspection on 20th of July in Bruce (ACT) and I have to confess that he did a super test which was extrenely thorough, in-detail and caring!
Greatest service ever I received
The timing and the professionalism was…
The timing and the professionalism was really good. I had a very productive feedback, and took my decision accordingly.
Great experience
Great experience. Honest, reliable and customer service 10/10. Damon was lovely. Thank you.
Courteous inspector
Luke was conscientious and kept me up to date. For the amount of money paid the report didn’t contain any real details and as such I found it not informative and was disappointed overall
Reply from RedBook Inspect
I've used redbook twice now
I've used redbook twice now, and both times the inspections have been extremely well put together. They are very detailed and on both occasions the cars we have brought, we have brought unseen. Will use again if buying another car.
Great experience
Great experience and easy to use. Very professional and thorough service.
Very prompt and thoroughly professional…
Very prompt and thoroughly professional service from Phuong
A bit of false advertising.
They charge extra for classic vehicles but the inspector only had average knowledge of the car model. It's not like it's even a rare vehicle. Happy to just get it over with. Just a bit of false advertising.
Reply from RedBook Inspect
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