Very good service and accurate delivery
17 February 2026
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Company details
Contact info
via Stazione 40, 39040, Salorno, Italy
- +39 392 678 8880
- shop@revitalconcept.com
- revitalconcept.com
4.9
Excellent
439 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Arrived late
Arrived late. Did not respond to email or follow delivery instructions.
23 September 2025
Reply from REVITALCONCEPT
Dear Erika
Thank you very much for your feedback. We are truly sorry to read your negative review, as we take delivery reliability and communication very seriously.
According to our records, your order was placed on Wednesday, September 24th and shipped the very next day, Thursday, September 25th with UPS Standard. The parcel was successfully delivered in Gothenburg on September 30th—just four days after your order and well within the expected timeframe for standard shipments to Sweden. You requested a delivery within the 1. October and we fulfilled this. You can find the tracking details here:
https://www.ups.com/track?loc=en_DE&requester=ST/trackdetails
If the delivery was time-critical, there was also an option to select express delivery for an additional fee. For standard shipments, your delivery was as fast as possible.
We’re sorry if there was any inconvenience with delivery instructions or our email response. Our team strives to process every order efficiently and support all customer queries. If you have further suggestions, we’d love to hear them.
We kindly ask you to reconsider your 1-star review, as we believe the shipment was handled in a timely manner. Your satisfaction and feedback are greatly appreciated.
Best regards,
Revitalconcept Team
Excellent products and service!
30 April 2025
Excellent Products & Service!
Amazing experience! Super responsive and kind team, fast delivery, and top-quality products. I love that they use glass packaging—great for the product, for people and for the planet. Highly recommend!
27 January 2025
I tried ordering the bulk bottles for…
I tried ordering the bulk bottles for own filling for the first time and I was very pleased that not only was the volume provided enough to fill the bottles slightly more than 50ml, and the labels were in the language of the country I am in.
19 August 2024
Super Service
11 August 2023
Reply from REVITALCONCEPT
Thank you so much for your kind words
Why is this product labeled for…
Why is this product labeled for dermatological use. The only research I have read is for oral human use, and with important effects. Price is attractive, and the herb seems clean.
24 November 2021
Reply from REVITALCONCEPT
Dear Kenneth
Thank you so much for your rating, we really appreciate it. If you refer to the Stevia extract we produced, unfortunately Stevia at moment is only allowed in the European Union as industrial sugar called Stevioglycoside. Since we believe that not only the sugar part but the whole active principles of the Stevia plant is healthy, as we created it in our tincture, we cannot label it as alimentary use, unfortunately. This does not depend from us, but only from EU regulations. Our Stevia Extract is still made like any other alimentary use mother tinctures.
Kindest regards
Revitalconcept.com
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