RackBuddy Reviews 

957
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I have wanted this Ringo Rackbuddy for over a year and are so happy that I finally made the decission to buy it. The quality is absolutely great and it took my son about fifteen minutes to put it toge... See more

Company replied

Rated 2 out of 5 stars

Tried to change my order just 2 hours after placing it, but was told a day later it was already dispatched and couldn’t be adjusted—very inflexible. Installation has been a nightmare in an ol... See more

Company replied

Rated 5 out of 5 stars

Quick response (within 2 days) and personalized wardrobe from the design I've sent them (and my drawing skills are very limited....). Since I'm living in an old building with many peculiarities (only... See more

Company replied

Rated 5 out of 5 stars

I ordered two pre-loved racks (Bonnie & Capone) and am more than happy with my purchase. Love the sustainable option of giving these racks a second life. Great price and they both look like new! Ea... See more

Company replied

Company details

  1. Shopping & Fashion

Information provided by various external sources

RackBuddy basiert auf der Idee, dass ein Kleiderständer/Kleiderstange/Garderobe zugleich ein zentrales Element der Inneneinrichtung sein kann. Die besonderen Kleiderständer/Kleiderstange/Garderobe von RackBuddy verleihen einen modernen New York Loft-Flair in deinem Zuhause und passen perfekt zu jeder individuellen Inneneinrichtung/Persönlichkeit. RackBuddy ist der Überzeugung, dass die Lieblingskleidungsstücke anstatt in einem verschlossenen Schrank gebunkert zu werden auf flexiblen, stabilen und zugleich stilvollen Kleiderständern präsentiert werden sollten. Des Design-Unternehmen aus Kopenhagen ist der Ansicht, dass Design und Funktionalität dabei Hand in Hand gehen. Aus diesem Grund werden dir bei rackbuddy.de langlebige Garderobenlösungen angeboten, die dir eine lange Zeit Freude bereiten werden. In dem Online-Shop erwartet dich eine große Auswahl an Kleiderständern, Kleiderstangen und Garderoben aus Wasserrohren sowie Regale aus Holz, Kleiderbügel, Haken, Körbe und vieles mehr.


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4.2

Great

TrustScore 4 out of 5

957 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(957)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Ringo Rackbuddy

I have wanted this Ringo Rackbuddy for over a year and are so happy that I finally made the decission to buy it. The quality is absolutely great and it took my son about fifteen minutes to put it togeather for me. And the delivery was really fast, in only a few days it arrived. This rack is strong, cool and I can hang loads of chlotes on it and it has wheels. I am never gonna buy cheap crap from oter companys any more that just falls down on the floor.

30 July 2026
Unprompted review
RackBuddy logo

Reply from RackBuddy

Hi,

Thank you so much for your wonderful review!

It truly makes us happy to hear that the Ringo RackBuddy lived up to your expectations – especially after it had been on your wish list for over a year. We're also delighted that it was quick to assemble and that the delivery arrived so fast.

It's especially great to hear that you find the rack sturdy, practical, and stylish, and that it gives you the quality and stability you were looking for.

Thank you for choosing RackBuddy. We hope you'll enjoy your Ringo RackBuddy for many years to come!

Kind regards,

Monika
RackBuddy

Rated 2 out of 5 stars

Disappointing – not suitable for all walls

Tried to change my order just 2 hours after placing it, but was told a day later it was already dispatched and couldn’t be adjusted—very inflexible.

Installation has been a nightmare in an older building (Altbau). We’re on day 8 and the rack still won’t hold properly. It keeps damaging the wall, forcing us to drill, fill, and retry multiple times.

The included screws and wall plugs are low quality and too short—we had to buy proper anchors and screws ourselves.

Returning it would also be expensive, so we’re stuck trying to make it work. Overall, very frustrating for what should be a simple solution.

Advice: Check your wall type carefully before buying.

15 May 2026
Unprompted review
RackBuddy logo

Reply from RackBuddy

Hi Eva,

Thank you for taking the time to share your experience, and we are truly sorry to hear about the frustration you’ve had with both the installation and your order experience.

We completely understand how challenging installation can be in older buildings with less stable walls. Since wall types vary greatly from home to home, the included screws and plugs are intended as standard mounting hardware, but unfortunately they are not always suitable for every wall type.

We also understand your disappointment regarding the order adjustment. As we process and dispatch orders very quickly to keep delivery times short, changes are unfortunately not always possible once the order has entered the packing flow.

That said, we genuinely appreciate your feedback. It helps us improve both our communication around wall compatibility and the information we provide before purchase and installation.

If you are still experiencing issues with the setup, you are very welcome to contact our customer service team directly. We would be happy to help guide you toward the best mounting solution for your specific wall type.

Kind regards,
Monika
RackBuddy

Rated 5 out of 5 stars

A very stylish and solid clothing rack

A very stylish and solid clothing rack, custom-made according to my own design. The entire process was smooth and surprisingly fast — both placing the order and the delivery. The quality feels excellent and the final result looks fantastic. I’m very satisfied and would definitely recommend RackBuddy.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service with high…

Great customer service with high engagement, really nice and smart racks for clothes. Live in a skiresort so loads of jackets, skipants etc that needs to fit.
A bit of work to assemble but very intuitive.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Perfect in product and service

Good info on delivery status. Immediate response on contact. Simple and practicmatic solution on an occurring problem… friendly, competent, culant and reliable … Business in Role Model Quality … and the products are high end quality

1 July 2025
Unprompted review
RackBuddy logo

Reply from RackBuddy

Hi,

Thank you so much for your amazing feedback – it’s truly a pleasure to read!

We’re very happy to hear that both our service and products lived up to your expectations, and we greatly appreciate your kind words about the way we run our business.

Please don’t hesitate to reach out again if we can help you with anything in the future.

Best regards,
RackBuddy Team

Rated 5 out of 5 stars

Fantastic service when my order got lost

I was moving and when my order came in it arrived at a neighbour in my old appartment building. I wasnt aware of that so i reached out to rack buddys and they helped
Me find my order in no time. Such an awesome service.
Also the racks are perfect for hanging my clothes - i will definity but more
of them.

17 June 2025
Unprompted review
RackBuddy logo

Reply from RackBuddy

Hi,

Thank you so much for your positive review – we’re very happy to hear that we could quickly assist you in locating your order, even though it had ended up with a neighbour.

We’re also thrilled to hear that you’re enjoying the racks, and we’ll be happy to assist you again if you decide to purchase more!

Thank you for choosing RackBuddy.

Best regards,
RackBuddy Team

Rated 3 out of 5 stars

Returns expenses to be factored in

Ordered a wallmounted rack, but unfortunately realized only after my purchase that the wall might not hold the weight of it all.
I tehrefore decided to return the rack and order one that would be both attached to the wall and leaning on the floor so to distribute the weight and be sure not to compromise the wall.
Unfortunately the return process proves to be very challenging and expensive.
I would reccomend to be a 100 percent sure of your purchase before going through with it.

15 March 2025
Unprompted review
Rated 4 out of 5 stars

Nice wardrobe system

Nice wardrobe system. The quality is good. Heavy parts. We had the black edition and experienced some small scratches and the colour not covering all the parts. But we are satisfied and can recommend the system.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product and customer service

Excellent product and customer service. Amazing to deal with people like Patricia and Monica.

20 September 2024
Unprompted review
RackBuddy logo

Reply from RackBuddy

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with both Patricia and Monica. Providing excellent customer service is our top priority, and it’s wonderful to know that they were able to make your experience enjoyable. We appreciate your feedback and look forward to assisting you again in the future!

Rated 5 out of 5 stars

The customer service is fantastic

The customer service is fantastic! Patricia is very kind and highly responsive. We wanted a customised solution for our very small but very high walk-in closet and Patricia was very helpful with planning. Our shelves have not yet been delivered as they need to be customised as well but already now, the result looks stunning. The quality is the material is great and instructions for the construction were clear and easy to follow. We are so very happy to have chosen RackBuddy, thank you so much!

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Patricia is a super responsive…

Patricia is a super responsive consultant. So responsive that I got motivated to extend my wardrobe and had 3 purchases in total.
The team behind her is also fantastic with the response in every means from manufacturing to deployment.
The quality of the products are overall 9/10
1 is missing for now as I don’t know the quality over long term use.
Highly recommended products and customer service with guaranteed satisfaction.

10 January 2024
Unprompted review

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