Qeeper Reviews 

356
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company, praising the exceptional overall quality of the property maintenance services provided. Customers frequently mention that the staff is professional, friendly, and very helpful during home visits, ensuring a pleasant and reassuring interaction throughout. People deeply appreciate the smooth communication, flexibility, and clear organization when scheduling appointments for various household maintenance tasks. Furthermore, the maintenance and repair work is consistently described as highly efficient, quick, and exceptionally clean by everyone involved. Consumers also note that response times are prompt, and unexpected issues are successfully resolved right on the very first visit.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient and professional staff... See more

Staff

Customers had positive experiences with staff, praising their clear communication and friendly demeanor... See more

Response time

Users describe positive interactions with response time, noting that the team is professional, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a blocked sink. Qeeper offered us good optionality in terms of times they could attend. Ibrahim came round and sorted it quickly and professionally, for a fair price. He also gave tips on how t... See more

Rated 5 out of 5 stars

It was an extremely good experience. The communication was very clear, polite and friendly. The work was done smoothly and nice person doing everything needed.

Rated 5 out of 5 stars

Jon, who was the engineer attending the issue with the windows. He was friendly, professional and resolved the issue quick. On his was out he noticed an issue with the door lock and went ahead and fix... See more

Rated 5 out of 5 stars

We had a water boiler issue. I had raised a maintenance issue ticket. It was resolved in no time,our availability was checked,engineer was sent to check and was sorted out. Special mention about L... See more


Company details

  1. Property Maintenance
  2. Electrician
  3. Gas Engineer
  4. Handyman
  5. Plumber

Written by the company

Dealing with a boiler breakdown on a chilly January day is nobody’s idea of fun. At Qeeper, we believe property maintenance shouldn’t be slow, stressful, or complicated. That’s why we created Qeeper, to make property care seamless and hassle-free. With over 20,000 repairs completed in London, Edinburgh, and Brighton, Qeeper has established a reputation for reliability. Our services range from heating engineers resolving hot water issues to locksmiths assisting those locked out of their homes. Our team of skilled tradespeople is dedicated to serving the entire London area. If you’re looking for a dependable property maintenance provider that delivers top quality work and outstanding customer service, Qeeper is the name to trust.


Contact info

4.9

Excellent

TrustScore 5 out of 5

356 reviews

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No recent history of asking for reviews

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4.9

All reviews

(356)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Qeeper was excellent

Qeeper was excellent - timely professional and reliable. Gave us a quote in no time and provided us the engineer promptly - overall very good experience and highly recommend them

3 September 2026
Unprompted review
Rated 5 out of 5 stars

10/10 service!

Great communication from Pauline regarding the fix. Highest recommendations to our engineer Denis, he was incredibly friendly and went above and beyond to help out with a few other things as well as the main task. Very much appreciate him!

20 August 2026
Unprompted review
Rated 5 out of 5 stars

I’d like to say a big thank you to…

I’d like to say a big thank you to Pauline and the entire team for all their help in arranging the replacement of our dishwasher.

From start to finish, Pauline was professional, friendly, and kept us updated throughout the process. The team made everything straightforward and handled the replacement efficiently, making what could have been a stressful situation completely hassle-free.

Excellent customer service, great communication, and a genuine willingness to help. Thank you again to Pauline and everyone involved—I really appreciate your support and would happily recommend your team to others.

26 June 2026
Unprompted review
Rated 4 out of 5 stars

Pretty good, would strongly recommend

They diagnosed a broken dishwasher and installed a replacement for me when I was out of town. They communicated very well (for this kind of thing) along the way, with emails that were useful, cogent, clear, and timely. The written documentation of their work was also excellent - very clear and comprehensive reports with photos. Their quote and the options they presented were reasonable too. They only thing that wasn't perfect was that they couldn't get the dishwasher down the stairs on the first visit, so they had to come back and try again on a second day. But these things happen, and in the end I would definitely use them again, and recommend them to others.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Positive experience with plumbing, gas and electricity

This is the company that my landlord's agency uses for home works. I've had a good experience with them for bulb changing, gas stove issues and plumbing. For plumbing in particular it was quite a complicated issue causing me a lot of pain - the engineer qeeper sent was very knowledgeable and skilled and fixed my issue

1 May 2026
Unprompted review
Rated 5 out of 5 stars

We had a water boiler issue.

We had a water boiler issue.
I had raised a maintenance issue ticket.
It was resolved in no time,our availability was checked,engineer was sent to check and was sorted out.
Special mention about Lianne who was checking with us regularly.
Thank you Max and Jula.

1 May 2026
Unprompted review

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