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Profile Reviews 

26,126
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I highly recommend this garage for car repairs... Very friendly customer service. Very Quick repair and normal repair prices. I'm very pleased, and if anything breaks on my car, I'll definitely be bac... See more

Rated 5 out of 5 stars

I visited Profile Haarlem twice, in June and July, to have my tires checked. Both times the staff were friendly, professional, and very helpful. They inspected and fixed the issue without charging me... See more

Rated 5 out of 5 stars

I had an excellent experience with Profile-Krimpen a/d IJssel. The service was outstanding, and it is very easy to make an appointment. I received a response just a few minutes after my request. They... See more

Rated 5 out of 5 stars

Nice experience, started almost immediately after i checked in, waited for about 40 minutes The car was ready, everything was ok in the car except that technician adjusted the headlights Paid 80... See more

Company details

  1. Auto Repair Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Car Service
  5. Tire Shop
  6. Truck Repair Shop

Written by the company

Meer dan 2.000 Profilers staan klaar om je snel te helpen Profile is een franchise garage keten welke zich specialiseert in banden, velgen, apk en onderhoud. Met meer dan 150 vestigingen zitten we altijd bij je om de hoek. Bij iedere vestiging werken zelfstandige ondernemers die hun klanten kennen. Dat is niet zo vreemd, want we zijn oprecht geïnteresseerd. Bij Profile werken alleen vakmensen. Uitlijnen gaat bij ons verder dan een lampje op groen krijgen. Investeren in het vakmanschap van onze monteurs vinden we de normaalste zaak. En door alleen met kwaliteitsonderdelen te werken, blijft de fabrieksgarantie van gerepareerde auto’s vaak behouden.


Contact info

Promotion box for Profile

Profile. Voor Banden, APK en Onderhoud

Alles voor je auto op één adres. Altijd een vestiging in de buurt!


4.7

Excellent

TrustScore 4.5 out of 5

26K reviews

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4.7

All reviews

(26,126)

8,382 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Servicing with only words no action

Even after profile eindhoven claimed that they will reach me, no body has contacted me as expected. So, after waisting my time and money they are continuing to do so. Very unprofessional.

Cheers
Ad

7 July 2026
Unprompted review
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Reply from Profile

Bedankt voor uw review. Er wordt zo spoedig mogelijk door Profile Eindhoven contact met u opgenomen.

Met vriendelijke groet,
Profile Nederland

Rated 5 out of 5 stars

Honest and excellent customer service

I visited Profile Haarlem twice, in June and July, to have my tires checked. Both times the staff were friendly, professional, and very helpful. They inspected and fixed the issue without charging me anything and gave honest advice instead of trying to sell unnecessary services. I really appreciate their excellent customer service and would happily recommend them.

8 July 2026
Rated 5 out of 5 stars

I highly recommend this garage for car…

I highly recommend this garage for car repairs... Very friendly customer service. Very Quick repair and normal repair prices. I'm very pleased, and if anything breaks on my car, I'll definitely be back. Best regards to the entire workshop team 😁

11 July 2026
Rated 1 out of 5 stars

I do not recommend in any way 255 euros…

I do not recommend in any way 255 euros to change a tire and personally I understand that you have to take your time to get more money but I don't think the customer pays you to stay on the phone so no I do not recommend at all, go elsewhere

4 July 2026
Profile logo

Reply from Profile

Bedankt voor uw review. Er wordt zo spoedig mogelijk door Profile Bergen op Zoom contact met u opgenomen.
Met vriendelijke groet,
Profile Nederland

Rated 5 out of 5 stars

Perfect waiting area!

They had enough space for people to sit and wait for their cars! No pressure to find something to do, in a city you’re not familiar with.

3 July 2026
Rated 2 out of 5 stars

Incorrect Coolant Replacement and Unclear A/C Service

I visited Profile Nederland for an air conditioning service and a complete coolant replacement. For the coolant service, I brought approximately 10 liters of new coolant because I specifically requested a full replacement. After the work was completed, I discovered that only the coolant that drained naturally from the system had been removed, and about 4 liters were refilled even though the system capacity is around 6 liters. After I pointed this out, the workshop agreed to redo the job and corrected the coolant replacement, which I appreciate. However, I had a much less positive experience with the air conditioning service. I was initially told that only about 250 grams of refrigerant had been added because that was what was included in the service price. When I explained that the manufacturer's specification for my vehicle is approximately 550 grams, I was told that additional refrigerant would require an extra charge. I agreed to pay the difference and asked them to refill the system to the correct amount, but they then changed their explanation and claimed that although the machine showed 250 grams, the system had actually been filled with the correct amount according to the manufacturer's specifications. Despite my request and willingness to pay, they refused to add any more refrigerant. As a result, I am left with serious doubts about the actual amount of refrigerant added and about the transparency of the service provided. While I appreciate that the coolant issue was eventually corrected, I expected clearer communication and a more professional approach from the beginning.

13 June 2026
Profile logo

Reply from Profile

Bedankt voor uw review. Er wordt zo spoedig mogelijk door Profile Eindhoven contact met u opgenomen.
Met vriendelijke groet,
Profile Nederland

Rated 5 out of 5 stars

Excellent experience

I had an excellent experience with Profile-Krimpen a/d IJssel. The service was outstanding, and it is very easy to make an appointment. I received a response just a few minutes after my request. They are very punctual and friendly. My car was ready and returned to me within just a few hours. I highly recommend them for their efficiency and professionalism.

12 June 2026

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