Primevex Reviews 

11
TrustScore 2 out of 5

2.2

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Company details

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Primevex provides direct access to a wide range of global markets through a streamlined trading platform. Primevex combines international market coverage, stable technology, and transparent trading conditions, enabling confident participation through a single, regulated account.


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2.2

Poor

TrustScore 2 out of 5

11 reviews

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1-star

No recent history of asking for reviews

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2.2

All reviews

(11)

11 reviews in the last 12 months

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Rated 1 out of 5 stars

This company is a conplete scam and owe…

This company is a conplete scam and owe me over £50k. Their phone numbers dont work, they wont let you take any money out except when yiu first join them as “proof” they are legitimate. Then you get ghosted.
Try calling their customer number - it just plays 5 secs if music then cuts you off. DONT invest in or use app.primevex.io or the other names they trade under. Dont set up a Revolut account either - and they talk you through how to “get around the scam warnings” by telling you exactly how to answer the scam fraud questions.
They are not regulated - the Mwali registration body is a joke & they are registered under Silver Piece Trading in Estonia. Just don’t provide them with any identification information - Im hoping they dont now steal my identity.
You get given a Success Manager then they leave or go on extended trips away as excuses then you get zero contact numbers that work.

20 July 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello Lorna,

We’re sorry to see your review and would like to better understand your experience. Your feedback is important to us, and we’d appreciate the opportunity to address any concerns you may have.

Please reach out to us at client.re@primevex.com so we can look into the matter and provide the appropriate support.

We look forward to hearing from you.

Kind Regards,
Primevex Client Relations

Rated 1 out of 5 stars

put email and contact details in to…

put email and contact details in to receive further information out of curiousity.
Had a call within 3 minutes, told me to open email just sent and click on links (This was alarm bells for me) told them I was not interested and hung up. for the last 10 days I have been bombarded with calls (approximatly 15-20 per day) from various mobile numbers
Aggressive people on the line and will not take no / or not interested as an answer.
I have today reported to trading standards. Luckaly enough, the number they have called on is a company mobile, so all calls are recorded

16 July 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello,

We're sorry to see your review. After checking our records, we were unable to locate your account based on the limited information available from the Trustpilot account used to post this review.

If you believe this is an error, please reply with additional details so we can identify your account and investigate your concerns. If your review was intended for a different company, we kindly ask that you update or redirect it to the correct business.

Kind Regards,
Primevex Client Relations

Rated 1 out of 5 stars

I registered with this company

I registered with this company, after registering i was bombarded with calls from them. This makes me dubious straight away so i looked up the company. Not FCA regulated and a lot of bad reviews. I told them t his on the call and the pressure they apply also makes me suspicious. The calls eventually started becoming slightly abusive. I think the only magic this company can provide is to make your money disappear. Avoid this like the plague (unless you want plague).

6 July 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello Kieron,

We’re sorry to see your review and would like to better understand your experience. Your feedback is important to us, and we’d appreciate the opportunity to address any concerns you may have.

Please reach out to us at client.re@primevex.com so we can look into the matter and provide the appropriate support.

We look forward to hearing from you.

Kind Regards,
Primevex Client Relations

Rated 1 out of 5 stars

Too desperate to sell to be genuine - scam!

Out of curiosity, I registered to have a look at this company. The info said I'd not be required to give card details or pay any money up front. So, I went ahead to have a look.
The first thing I saw was a request to deposit $250 (not even £ !). There's nowhere else to go to on the site unless you deposit the money.
I then had a look on TrustPilot. True to the comments left by contributors, I received a call within about 3 minutes from a very pushy woman called Nicky. I told her I was not interested and why. She said they had excellent TP comments, but when I asked her where they were she said she'd address that later. I cut the call. She called back straight away and had another attempt. I explained she wasn't going to get anywhere with me so she might as well not waste her time and mine, and again I cut the call. It's been 10 minutes now and I haven't heard from her again, but I'm waiting...

7 July 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello Sarah,

We’re sorry to see your review and would like to better understand your experience. Your feedback is important to us, and we’d appreciate the opportunity to address any concerns you may have.

Please reach out to us at client.re@primevex.com so we can look into the matter and provide the appropriate support.

We look forward to hearing from you.

Kind Regards,
Primevex Client Relations

Rated 1 out of 5 stars

Harassing calls

Harassing calls won't take "no" for an answer - they'll get tired before I do! I had registered an interest, but subsequently decided and communicated to them, that I was no longer interested or wished to proceed further. They ignored this and called me at least 7 times subsequently to progress the matter. This is not acceptable practice....and they still ask for more information, what is it about"I am not interested and having read other Trustpilot reviews, I do not wish to proceed" do they not understand !

2 July 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello John,

We’re sorry to see your review and would like to better understand your experience. Your feedback is important to us, and we’d appreciate the opportunity to address any concerns you may have.

Please reach out to us at client.re@primevex.com so we can look into the matter and provide the appropriate support.

We look forward to hearing from you.

Kind Regards,
Primevex Client Relations

Rated 1 out of 5 stars

Harassing calls

As per my previous review. I responsed and contacted primevex explaining what’s been happening. They said this is unacceptable and they would remove all my details . Why I am still getting constant abusive phone calls. Had another 2 this morning and 6 yesterday. Total now 58. They just won’t listen to reason. I have also responded to trustpilot with additional information as primevex said my initial review was inflammatory. This absolutely astounds me as others have reviewed them stating exactly the same issues as me. All I am asking is for the calls to please stop.

26 June 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello Jennifer,

We’re sorry to see your review and would like to better understand your experience. Your feedback is important to us, and we’d appreciate the opportunity to address any concerns you may have.

Please reach out to us at client.re@primevex.com so we can look into the matter and provide the appropriate support.

We look forward to hearing from you.

Kind Regards,
Primevex Client Relations

Rated 1 out of 5 stars

Total con

Total con. They refuse to stop calling and do not accept "REMOVE ME FROM YOUR DATABASE AND STOP CALLING ME" as an answer. Daily calls, several times a day. Their customer support dept claims "Unless you are a customer, we don't make calls" or "After checking our records, we were unable to locate you as a customer". They think they have the right harass sales prospects until they become a customer. They do not!

25 June 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello,

We’re sorry to see your review. After checking our records, we were unable to locate you as a customer.

If you believe this is an error, please provide us with more information so we can help locate your account. Otherwise, we kindly ask that you redirect your review to the correct company.

Best Regards,
Primevex Client Relations

Rated 1 out of 5 stars

Trying to withdraw your money with…primevex

Trying to withdraw your money with primevex is nigh on impossible .they are very quick to get you to deposit. My agent was dan who told me management would phone me and he would personally email when I wanted to close my account but none of the above. He gas ignored my emails. I would recommend anyone interested in this sham of a company to steer well clear

20 June 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello Aki,

We’re sorry to see your review and would like to better understand your experience. Your feedback is important to us, and we’d appreciate the opportunity to address any concerns you may have.

Please reach out to us at client.re@primevex.com so we can look into the matter and provide the appropriate support.

We look forward to hearing from you.

Kind Regards,
Primevex Client Relations

Rated 1 out of 5 stars

Will this company ever stop calling me…

Will this company ever stop calling me FGS!!
I am AuDHD and when I’m scrolling and find something of interest I put my details in and then forget about it, I am now plagued about 3 to 4 times per day trying to coax me into signing up with them and when asked why I don’t want sign I say it’s because “I HAVE CHANGED MY MIND”, but they are not content with this answer so they ask me why I signed up if I’m not going to join, well I’m quite within my rights to change my mind so please for the umteenth time, “STOP CALLING ME” I’m pretty sure it’s bordering on harassment now and they are very aggressive in attempting to get you signed up!!!
I’m sure if this company is legitimate then one guy wouldn’t make a difference in the broader picture so please leave me alone……. I have actually blocked 5 different numbers alone today, please stop calling

19 June 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello Stuart,

We’re sorry to see your review and would like to better understand your experience. Your feedback is important to us, and we’d appreciate the opportunity to address any concerns you may have.

Please reach out to us at client.re@primevex.com so we can look into the matter and provide the appropriate support.

We look forward to hearing from you.

Kind Regards,
Primevex Client Relations

Rated 5 out of 5 stars

Everything has been good for me so far…

Everything has been good for me so far particularly the withdrawal process

10 February 2026
Unprompted review
Primevex logo

Reply from Primevex

Hello Christian,

Thank you for your fantastic 5-star review! ⭐⭐⭐⭐⭐

We’re so pleased to hear that you had such a great experience with Primevex!

Delivering excellent service and support is our top priority, and it’s feedback like yours that motivates us to keep doing our best.

We look forward to continuing to support you and ensuring your experience with us remains positive and rewarding.

Kind Regards,
Primevex Client Relations

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