Pineca.es Reviews 

381
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We are very happy with the wooden house we purchased. The quality of the materials is excellent and the overall construction feels solid and well-made. Communication throughout the process was fast, c... See more

Company replied

Rated 5 out of 5 stars

Pineca is a company delivering good products for a very good price! Though timingwise it could be a bit better; delivery time was in our case delayed with two months. Our account manager Ig... See more

Company replied

Rated 4 out of 5 stars

Very good contact, sales and after sales services. The instruction manual could be some better. Also the quality of door and window closures could be of a better quality. However I am happy with h... See more

Company replied

Rated 5 out of 5 stars

Good communication kept me informed of progress throughout. Summer house was better made than expected lots of features I did not expect. Wife & myself put it together and fairly easy. Good product ov... See more

Company replied

Company details

  1. Prefabricated House Companies
  2. Garden Building Supplier
  3. Log Cabins
  4. Log Home Builder

Written by the company

◽️ Expertos en soluciones para vivir en madera ◽️ Casas, casetas y garajes de madera ◽️ Amplia selección y proyectos a medida


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

381 reviews

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4.5

All reviews

(381)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

would definitely recommend this company

We are very happy with the wooden house we purchased. The quality of the materials is excellent and the overall construction feels solid and well-made. Communication throughout the process was fast, clear, and professional. Whenever we had a question or ran into a small issue, it was handled quickly and efficiently, with a good solution provided right away. Overall, a very positive experience and we would definitely recommend this company.

23 January 2026
Unprompted review
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Reply from Pineca.es

Good morning,
Thank you so much for your kind and detailed feedback! We’re delighted to hear that you’re happy with your wooden house and that the quality and craftsmanship met your expectations. It’s also great to know that our communication and support throughout the process were clear, efficient, and helpful. Your recommendation truly means a lot to us—thank you for trusting us, and we wish you many happy years enjoying your new wooden house.

Rated 5 out of 5 stars

Super quick and professional

Super quick and professional. Ordering my wooden house online was very easy and simple. The sales team at Pineca contacted me immediately on the phone and within weeks my purchase was delivered. No problems. The wood is an excellent quality, thick and hardwearing. My wooden house is now 2 years old and still looks new. We love it. It is the third I have bought and i would buy more if a had space in my garden. They are so useful during the winter and summer.

1 October 2024
Unprompted review
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Reply from Pineca.es

Good morning!
Thank you so much for sharing your experience and for your continued trust in us! We’re delighted to hear that your wooden house is still looking great after two years and that you’ve found so much value in our cabins. It means a lot to know this is already your third purchase with us. Wishing you many more years of enjoyment in your homes!

Rated 5 out of 5 stars

Las casas Pineca son espectaculares

I bought the Agata model from Pineca. It's absolutely beautiful. Quality materials, easy assembly, and fast turnaround. Their sales manager, Ignacio, is wonderful and resolves any issues that arise. The entire assembly staff is also very friendly. I recommend Pineca because they are true professionals in remanufactured homes.

27 September 2025
Unprompted review
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Reply from Pineca.es

Good morning!
Thank you so much for your kind words and for choosing our Agata model. We’re delighted to hear you’re happy with the quality, the smooth assembly, and the overall experience. Ignacio and the rest of the team will be thrilled to know their efforts made a difference. Enjoy your beautiful new home, and thank you for recommending Pineca!

Rated 5 out of 5 stars

Self build garage for golf simulator.

On time delivery ,all slight problems resolved by staff, great communication with Marina from sale and to delivery would highly recommend this company.

25 February 2025
Unprompted review
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Reply from Pineca.es

Good morning!
Thank you for sharing your experience! We're glad to hear everything went smoothly and that any issues were quickly resolved. Marina will be delighted to hear your kind words. Wishing you many great sessions in your new golf simulator garage!

Rated 5 out of 5 stars

What made your experience great

What made your experience great? What does this company do well? Remember to be honest, helpful, and constructive.

What made my experience great with this company was the professionalism with which they handled the most important purchase of your life—or one of them, for me, it was my home, and it was the house of my dreams—and the trust they instill in you as professionals. Without a doubt, if I had to recommend them, they would be the only one for me. Thank you very much, PINECA.

30 April 2025
Unprompted review
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Reply from Pineca.es

Good afternoon,
Thank you so much for your beautiful words and trust! We’re truly honored to have been part of such an important moment in your life. Knowing that we could contribute to making your dream home a reality means the world to us. Your recommendation is the greatest compliment we could receive. Thank you again from all of us at PINECA — we wish you many happy memories in your new home!

Rated 5 out of 5 stars

Pineda did exactly what they promised

Pineda did exactly what they promised, delivered when they said, sent a man to survey the site prior to delivery and were great at replying to my questions almost immediately. When I encountered a problem they solved it the same day. The product and instructions are well written and easy to complete for a practical person.

18 December 2024
Unprompted review
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Reply from Pineca.es

Good morning!
Thank you for taking the time to share your experience! We’re so pleased to hear that everything went smoothly—from the site survey to delivery and resolving any issues promptly.

It’s great to know you found our instructions clear and easy to follow. We always strive to provide top-notch service and support, so it’s wonderful to see our efforts reflected in your feedback.

If you ever need assistance in the future, don’t hesitate to reach out. Thank you for choosing Pineca!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Very fast and efficient communication throughout the entire process, ordering, delivery and after sales. Very professional team. As for the carport, the material is very high quality, the design is very nice and the finish. The instructions could be improved, but as I am a handyman I was able to build it without help. The only complaint is that there were not enough screws included if I wanted to use as many as the instructions stated, but I am sure a professional builder would not install all the screws in all the locations.

I would 100% repeat this. 5 stars! My neighbors are giving me compliments and want to order their new projects from Pineca!

9 September 2024
Unprompted review
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Reply from Pineca.es

Good morning,

Thank you for sharing your experience and feedback with us. We greatly value every opinion, as it helps us continuously improve.

While we provide instructions for most of our products, there are cases where these are supplied directly by the manufacturer. Please rest assured that we are working closely with our manufacturing partners to review all product instructions and ensure our customers receive clear and comprehensive guidance for a successful assembly.

We are delighted to hear how satisfied you are with your purchase and the services provided. We always strive to maintain our standards at a high level, and it is truly rewarding to know that our efforts are recognized and appreciated by our clients!

Thank you for choosing us as your trusted partner.

Rated 5 out of 5 stars

Extremely pleased with my sauna

Extremely pleased with my sauna. I had Carpinter put it up and an electrician hook the cabling so I can’t say how hard it was to put up except that most pieces slotted together nicely with minimal need for nails or screws. Instructions were not that easy to follow I’d say from what I saw. All in all, very happy with the quality of materials and design!

1 December 2024
Unprompted review
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Reply from Pineca.es

Good afternoon,

Thank you for sharing your experience with us!
We’re thrilled to hear that our product fully met your expectations.

Thank you once again for choosing us, and we look forward to the opportunity to welcome you as our client again in the near future!

Rated 5 out of 5 stars

The quality and price

I'm very satisfied with the quality of the product and the excellent price they offer. The customer service was exceptional, and the entire purchasing process was quick and efficient. I highly recommend Pinecato anyone looking for good quality products at competitive prices - an excellent experience overall!

4 October 2024
Unprompted review
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Reply from Pineca.es

Good morning!

We are thrilled to receive such a high evaluation of our services! We always strive to maintain our standards at a premium level.

It’s wonderful to hear that you are enjoying our product and that the final result matched your expectations.

Thank you for choosing us!

Rated 1 out of 5 stars

The worst customer service I've ever…

The worst customer service I've ever received. THey lost part of our house in the shipping, then tried to blame it on us, treated us like criminals. We had to provide cctv footage to prove we hadn't received it. Took them 3 months to 'find' it, blamed it on another customer. Gave us 300 euros compensation for thousands of euros of costs. Avoid completely. Terrible people.

18 January 2024
Unprompted review
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Reply from Pineca.es

Good morning, James!

Thank you for taking the time to share your experience with us. We truly value all feedback, as it helps us improve our services. Please rest assured that we do not hold you responsible for any inconvenience you have encountered; our priority is to resolve such situations promptly and to provide you with our full support.

According to our records, the issue with the missing pallet was addressed a couple of months ago. The missing parts were produced and delivered at our expense. Unfortunately, we have not been able to collect them from the person who received them by mistake, which has caused a delay in delivering a new one. Additionally, the compensation of 450 EUR was transferred to your account in accordance with our mutual agreement and your confirmation.

We want to assure you that we have been ready to assist you and have done everything possible to resolve this situation at no cost to you. If you require any further assistance, please feel free to reach out to our after-sales support with any questions or concerns you may have.

Thank you once again for sharing your experience with us.

Rated 5 out of 5 stars

good quality for a goodo price…

Pineca is a company delivering good products for a very good price! Though timingwise it could be a bit better; delivery time was in our case delayed with two months.

Our account manager Ignacio is very dedicated with his team. Very helpfull, alway's picking up his phone, speaks fluent English and is very helpfull.

We build together a custum made house in the south of Spain, with a very good end result and are very happy.

Pineca.es is definately recommedable!

Casper (The Netherlands)

30 June 2024
Unprompted review
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Reply from Pineca.es

Greetings from Pineca!

We are delighted to receive such a high rating for all our services!

We celebrate the end of the building process with you and are happy to know that you are completely satisfied with the end result!
We always aim to provide the smoothest possible support service and hope that you have had a good experience communicating with both our sales and after sales departments.
A high level of all our services is our main priority.

Thank you for choosing us and we hope to see you again as a customer!

Rated 5 out of 5 stars

Great, overall

The purchasing was easy. The constructor Pineca recommended was great and built each casita in 4 to 5 days. The two casitas we had built are performing well and we like them very much.

8 January 2024
Unprompted review
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Reply from Pineca.es

Thanks a lot for sharing your experience!

Rated 5 out of 5 stars

Good products at affordable prices

I've just bought a wooden house from Pineca, and I'm really very happy. It's a good and sturdy product, quite easy to assemble following the instructions. You can check yourself the quality of the materials just at the moment of the delivery. I've bought alse the roof tiles and the paint and all have been checked during heavy rains with a superb result.

8 April 2024
Unprompted review
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Reply from Pineca.es

We are happy for your satisfaction!!

Hope you will have a lot of good memories in your new wooden house!

Rated 4 out of 5 stars

Good quality

The customer service team were helpful and the quality of the cabin they supplied is very good.

27 May 2024
Unprompted review
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Reply from Pineca.es

Muchas gracias por compartir su experiencia con nosotros!

Rated 5 out of 5 stars

Overall

Overall, a great experience with the company. There were a few miscommunication moments but eventually we managed to go through, with the help of the team. Would recommend 👌

1 February 2024
Unprompted review
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Reply from Pineca.es

We are really glad for your satisfaction!

Rated 5 out of 5 stars

Great Company

I had a great experience with this company as i didn’t have any trouble whatsoever. I bough a Dreux model for my garden and it was perfect. I would recommend using them as they were very professional and polite people, I would definitely recommend them.

1 February 2024
Unprompted review
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Reply from Pineca.es

We are delighted to give you a great service!

Thanks for your comment

Rated 5 out of 5 stars

Great company and first class technical support

Great company! and excellent service from beginning to end. I ordered my 3x4metre cabin (Tonia) in August and this arrived in December (as scheduled). Although initially some of the insulation was missing from the first delivery, this was resolved very quickly and without hassle. The cabin took me two weeks to build, and now it's complete it looks amazing and it's very good quality. You can tell that they use good wood and good materials. The initial part of the build is very quick (the internal structure of the cabin), but it does take more time to install all the insulation and cladding (my cabin was an insulated option). My only small criticism would be that the instructions are a little incomplete when first delivered....but...the technical support team are extremely efficient and super helpful, so in the end this was not a problem as I was able to liaise with Gabia whenever I didn't understand something. Gabia deserves 5 stars for service also! She had many support documents and helped me throughout the build, and checked back with me regularly - this is a sign of excellent customer service :-). My only advice to Pineca would be to include more instructions, but I cannot mark the score down for this as the support from Gabia and the technical team is first class. Thank you so much.

18 January 2024
Unprompted review
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Reply from Pineca.es

Thanks a lot for this review!

Hope you will make lots of good memories in your new cabin TONIA

Rated 5 out of 5 stars

The cabin lives up to my expectations

The cabin lives up to my expectations. I'm very glad I decided to buy it. Everything was perfect

26 December 2023
Unprompted review
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Reply from Pineca.es

Thank you for taking the time to leave such a positive review!

We are delighted to hear that you enjoyed our wooden house

Rated 5 out of 5 stars

Excellent experience with this company

I bought a Breta model house and Its fantastic, I wasnt completely sure before making this purchase but now I am so happy I did it. Very professional and polite people, I will really recommend it.

12 October 2023
Unprompted review
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Reply from Pineca.es

Thank you so much for your comment and your trust in us!

Kind regards

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