Perfect Cellar have supplied me with some top end drinking experiences over the past twelve months. By including the points awarded to various wines they have helped me discover the undoubted joys o... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We ordered our wedding wine through Perfect Cellar and couldn’t be happier with the experience. Roger was incredibly helpful from start to finish; always responsive, thoughtful, and genuinely committe... See more
My parcel took its time getting to me because Royal Mail can’t use its brain…but hey I guess that’s why they have a problem But the team at Perfect Cellar were brilliant at locating my package an... See more
As usual: clear and easy website ordering process, speedy delivery, excellent packaging, and fair pricing. Also I owe Chateau Moulin de la Rose an apology. I bought some bottles of the 2013 vintage ea... See more
Company details
About Perfect Cellar
Written by the company
Our mission is to make drinking finer wines accessible to everyone and deliver the joy of finer wines with our AI app CellarIQ.
Our job is to unearth the best winemakers and to help you build your perfect cellar.
Our wines are made by producers who have a true passion for making outstanding wines using sustainable methods to protect their vineyards and heritage, yet delivering incredible products at a great price.
Why choose Perfect Cellar ?
Written by the company
- Award-winning wine company
- We source high quality wine from the best independent producers across the globe and use AI to deliver a fully personalised service based on your personal preferences - download our app CellarIQ
- Free delivery on orders over £99
- Orders over £99 made before 2pm will qualify for free next working day delivery.
- Master Sommelier Expertise
- Our wines are carefully selected by experts like Christopher Delalonde, crafted by skilled winemakers, and offered at an exceptional price.
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- 0203 131 0012
- care@perfectcellar.com
- perfectcellar.com
4.9
Excellent
854 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A decent, honest transaction
Despite a few hic ups in the order process and making contact, the order was fulfilled in good time and a refund for small overcharge made without being requested. A decent hard working company this who have endeavored to try and please all their customers. I'd definately use again.
6 July 2026
Unprompted review
First order - very pleased
Very speedy delivery; excellent high-quality wines; great value
9 July 2026
Easy to order arrived on schedule all…
Easy to order arrived on schedule all in perfect condition plus the unexpected bottle of Champagne. Great service.
9 July 2026
Deliver more quickly than stated verb…
Deliver more quickly than stated verb good service
12 July 2026
First class
First class. Delivered on time, exemplary packing, fantastic selection of delicious wine.
12 July 2026
Very good prices on top end wines and…
Very good prices on top end wines and fast delivery 10/10 will be back soon
6 July 2026
Giles was excellent as usual!
9 July 2026
Great wine selection and reasonable…
Great wine selection and reasonable prices. Loyalty program & app make it easy and engaging! Cheers!
9 July 2026
Excellent company to deal with
Excellent company to deal with. Great selection of wines often discounted. Fast and efficient delivery.
8 July 2026
Reliable service
A trustworthy and reliable service right from the start. I live in Spain and sent a gift to a friend in the UK. Very recommendable.
3 July 2026
Great experience
Great experience. I've ordered from here several times, always well packaged and a good price. Customer service are really polite too and always arrives quicker than anticipated. Thank you
2 July 2026
Swift service and a great deal
Next-day delivery, can't ask for better than that! And an excellent discount offer enabling me to give a few interesting Rhône and Bordeaux reds a go – untried as yet. Very good, thanks
29 June 2026
Quality of wine always very good
Quality of wine always very good. Quick and very reliable service.
30 June 2026
Will definately come back again!
The website is incredibly easy to use, and the customer service — along with the owner’s passion — is genuinely legendary. No one does it quite like they do! I’ll definitely be ordering more wines; you’ve earned yourself a loyal customer.I also tried the app, which is intuitive and beautifully designed. It learns your preferences and offers spot‑on recommendations. It’s excellent for managing your cellar, and you can even find special offers that aren’t available on the website. Highly recommended.
3 July 2026
Reply from Perfect Cellar
Thank you for your feedback - Apologies Parcelforce delivered the wines to the wrong address and you did not receive our reply. Our team will be in touch and I sincerely hope we can address this. This is highly unusual. Best Regards The Perfect Cellar team
I received a good and friendly response…
I received a good and friendly response to my questions and my wine arrived quickly and was excellent value and quality.
29 June 2026
Rapid service7
21 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.