It was a really good experience. I was looking for the product for a long time. It came fast and super secured parcel. Everything was perfect. Will definitely order more and recommend to friends.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Exceptional service. Good quality products, but since this is a reseller, you can find those elsewhere too. The quality of the service and client-oriented approach is exceptional and this for more o... See more
Company replied
I ordered 2 fountain pens online. I bought from Penworld because it was cheap, including delivery costs. The website was very responsive, easy to pay and to get confirmation. The delivery was also ve... See more
Company replied
This was my third or fourth order from them — perfect every time, they never let me down, especially when you need a gift quickly. Arrives next day using bpost (so no need to stress about delivery and... See more
Company details
Written by the company
Penworld is de specialist in luxe schrijfwaren. Officieel verdeler Montblanc, S.T. Dupont, Cross, Waterman, Caran d'Ache... Bestellingen voor 16 uur worden de volgende dag geleverd. Met verschillende Bezoek ook onze winkel in Antwerpen.
Contact info
Paardenmarkt 112, 2000, Antwerpen, Belgium
- +3235001230
- info@penworld.be
- penworld.be
4.9
Excellent
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a really good experience
It was a really good experience. I was looking for the product for a long time. It came fast and super secured parcel. Everything was perfect. Will definitely order more and recommend to friends.
4 November 2026
I ordered 2 fountain pens online
I ordered 2 fountain pens online. I bought from Penworld because it was cheap, including delivery costs. The website was very responsive, easy to pay and to get confirmation. The delivery was also very fast !
24 October 2026
Reply from Penworld
Hi,
Glad ordering was easy and both pens got to you so quickly.
Yves
Exceptional service
Exceptional service. Good quality products, but since this is a reseller, you can find those elsewhere too. The quality of the service and client-oriented approach is exceptional and this for more or less the same price as you pay for websites where you are merely a number. I've bought here several times and I'm a fan. Even if I make a mistake, they solve it with a smile.
9 October 2026
Unprompted review
Reply from Penworld
Hi Koen,
Thanks for coming back so often. And mistakes happen, sorting them out is part of the job.
Yves
Quick service
Happy with the speedy delivery. Order received in good condition within one day. Will use Penworld again.
10 October 2026
Reply from Penworld
Hi Roy,
One day door to door, that's a good one. See you next time!
Yves
Reply from Penworld
Hi,
Thank you, enjoy that beautiful pen!
Yves
My package was available the day after…
My package was available the day after my order. Well packed with thoughtful notes. Penworld is a shop I really like to buy my pens on.
18 September 2026
Wonderful products and fast delivery…
Wonderful products and fast delivery very sweet and thoughtful people
29 August 2026
Reply from Penworld
Hi Janey,
Thank you, that's very kind! Always a pleasure to help you out.
Yves
Good prices and fast delivery
Good prices and fast delivery! Will use them again for sure!
28 August 2026
I recieved my pen next day of my order…
I recieved my pen next day of my order with some lovely gifts.
29 August 2026
Caring of customers
Really quick service, came with a personalised note, making the purchase extra special 😀 Would definitely recommend!
28 August 2026
happy customer here
Quick delivery, product well packed and a nice thank you note as a bonus!
22 August 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.