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pdfFiller Reviews 

18,094
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,542 reviews, reviewers had a great experience with this company. Customers consistently mention that the software is extremely user-friendly, reliable, and exceptionally helpful for streamlining everyday paperwork. Users find the platform intuitive and easy to navigate when uploading, editing, signing, and sharing files without extra tools. However, some people mentioned unexpected paywalls and subscription charges appearing only after completing document edits and attempting to print or download. Reviewers also experienced significant difficulties trying to cancel active plans, remove saved credit card details, or avoid unwanted automatic renewals after trials. Consumers expressed frustration that pricing terms were not made transparent upfront before investing time.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how intuitive and easy to... See more

Website

Reviewers highlight ambiguous aspects of website, experiencing conflicting feelings about its usability.... See more

Payment

Customers had negative experiences with payment, expressing frustration over unexpected charges and hidden... See more

Product

Clients share ambiguous opinions on product features and pricing. Many reviewers praise the software as a... See more

Subscription

Reviewers mention negative feedback about subscription, noting that services advertised as free suddenly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I qualify the application with 4 stars because sometimes when I try to modify something in a file, it takes much time to open the element that I try to modify

Rated 5 out of 5 stars

I left a 1 star review thinking PDF filler hadn't done the job but it had! So I've deleted that review and adding this one. I actually think it's easier to make edits using PDF filler than Adobe. I've... See more

Company replied


Company details

  1. Software Vendor
  2. Software Company

Written by the company

pdfFiller is a cloud-based platform with a comprehensive digital toolkit that makes handling PDFs easy. Edit, sign, store, manage, and collaborate on documents all in one place — no downloads, switching apps, or paying for multiple subscriptions needed. All your documents are safely stored in the cloud, so you can access them anytime, anywhere, without worrying about losing your data.


Contact info

4.0

Great

TrustScore 4 out of 5

18K reviews

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4.0

All reviews

(18,094)

1,521 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Subscription Scam

I used it once, canceled immediately after use and it charged me for annual subscription a month later. When using the chat to confirm my money would be refunded because I didn't sign up for an annual subscription, it tried saying it couldn't offer me a full refund. As another reviewer said, it tried offering deals instead. After repeating "I did not sign up for an annual subscription. I expect a full refund." about 5 times, it did confirm it processed a full refund.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

I had a client send me pdf's he needed…

I had a client send me pdf's he needed to get approved by the city. The city flagged numerous items on the design concept. I was able to use this software to edit the pdf's to make his compliant with the city of Austin,Tx. All in all, very happy. I was able to do what I needed to do and make the software work for me. Thanks again ! Texas Hill Country Custom Homes - Josh

1 September 2026
Rated 1 out of 5 stars

AVOID LIKE THE PLAGUE

Got the product in 2024, it didn't suit my needs,,,trying to cancel it has been a nightmare and they have now charged me twice after I told them to cancel me--may have to cancel the card I used. When you tell them you want to cancel you get a slew of other offers, and when you ask for a refund they want all sorts of info--card number, when it was charged, how much...funny how they can find all the info they need when they want to charge me!!! Avoid like the plague, and notice the multiple privacy related lawsuits.

1 September 2026
Unprompted review
Rated 1 out of 5 stars

I have been scammed by pdfFiller

I have been scammed by pdfFiller. They have charged me for verifying the bank card, saying that the money will be back after 72h, surprise, they dont give back the money back. This platform is designed to take your money.

31 August 2026
Unprompted review
pdfFiller logo

Reply from pdfFiller

Alejandro hi and our apologies for any confusion!
This charge does not even go to us, and not a charge, strictly speaking (we do see it however, correct).
And we assure you it is ALWAYS back, often less than in 72 hours, sometimes it's just 24h.
Please note however that sometimes mobile banking does not reflect this return as a separate transaction: once these 1-2 dollars are back on your account, the initial charge just "disappears" from your mobile statement. Please check this with your bank when you have a minute.
If your bank can't confirm this, please email support@pdffiller.com. Thank you.

Rated 5 out of 5 stars

I love PDF filler

I love PDF filler, it is the best pdf software out there in my opinion and its actually affordable for like independent contractors. It makes my work so easy and I'm going to try the AI when i get a chance.

18 August 2026
Rated 3 out of 5 stars

Not sure

Although I didn't end up using this app, my issues were taken care of and I appreciate that.

31 August 2026
Unprompted review
pdfFiller logo

Reply from pdfFiller

Latisha, hi again!
This seems to be a duplicate of the earlier review?
Our answer would be the same: please email us, support@pdffiller.com, we'll handle this right away.
Would appreciate if you could remove this second review though, thank you in advance!

Rated 1 out of 5 stars

Horrible app that over charges

Horrible app that over charges. Do not use, there are free apps that work better through canvas. They charged my card 3 times within the year after canceling.

27 August 2026
Unprompted review
pdfFiller logo

Reply from pdfFiller

Latisha hi and our apologies if any confusion!
If you were charged three times in a row, that's either three monthly subscriptions (the user is charged each month, on a same day, you can check it by the dates of charges), or you have three separate subscriptions under three different emails (that actually happens sometimes when people are using different emails on a same device and do that by accident).
In any case -- all of this is totally refundable (if the charges were in the last 180 days though). Please email us, it's support@pdffiller.com. One of our Billing agents will handle that right away. Thank you.

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