ParkVia Reviews 

142,431
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 2,736 reviews, everyday reviewers had a great overall experience with this company. Customers frequently praise the staff for their exceptionally professional and caring attitude, demonstrating incredibly punctual shuttle services operating during busy airport travel. Travelers deeply appreciate the remarkably quick and smooth booking process, noting that online reservations are easily completed within just a few minutes. Some people were dissatisfied with finding the correct location, mentioning that incomplete addresses or unclear driving directions caused significant confusion upon arrival. A few other people also felt that unexpected extra charges or complicated difficulties regarding vehicle amendments created noticeable frustration during their holiday trips.

What people talk about most

Service

Clients share positive opinions on service, highlighting convenient and smooth booking processes alongside... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process, with many noting that initial reservations are... See more

Staff

Customers had positive experiences with staff, highlighting their professional, caring, and helpful nature.... See more

Location

Reviewers share mixed experiences regarding location and finding parking areas. Some customers found the... See more

Price

Consumers find price to be ambiguous, with highly mixed feelings regarding costs and fees. While many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy online booking. Received both online and telephone confirmation. Drivers polite and were on time to collect and deliver my vehicle. Only negative was that upon delivery my car was very dirty on... See more

Rated 4 out of 5 stars

Price was great and affordable. Gentleman was waiting for us with a pleasant personality and welcoming smile. The only disappointment is that you did not confirm any card fees when I was doing the... See more

Rated 4 out of 5 stars

I just struggled at first to take the correct slipway, as it is not well stipulated by Airport signs - nothing to do with the ParkVia directions. Quick and friendly service

Rated 5 out of 5 stars

I have used this company many tomes and find them very professional and caring. The experience has always been high quality and easy to make my arrangements. I will continue for future requirements.... See more


Company details

  1. Parking Lot

About ParkVia

Written by the company

Coronavirus Update

Due to the travel restrictions in place to combat COVID-19 we have received a very high number of customer services enquiries. We would like to apologise because this has meant that we are taking longer than normal to respond. We are grateful for your patience and are working around the clock to get back to everyone as soon as possible.

How our service has been impacted

We are responding to most customers within 1-2 business days however we prioritise travellers who are stranded across borders and require their reservations extending.

Your query may take longer than usual as we are working with operators around the world, many of whom are operating with reduced staffing levels. In such instances we will endeavour to keep you updated as much as possible.

Manage your booking

You can manage your booking, including making cancellations and amendments by logging into My Account on ParkVia.com with the email address used for placing the booking. This service is accessible 24 hours a day.

ParkVia. Choose parking.

In today's digital-driven world, travellers are constantly looking for faster, simpler and cheaper ways to book their holidays. We all want to find that ideal option, at a great price. Even with parking, an often over-looked part of travelling, there are hundreds of options available that don't have to cost more than your whole trip – but who wants to spend hours crawling the internet looking for the best one?

ParkVia is where drivers can find over 1000 parking providers in one place, at more than 400 locations worldwide, to compare and choose from, and we're dedicated to keep increasing that choice. We operate only as a booking agent, connecting you with as many parking options as we can, and don't own any of the car parks we work with. With our simple, advance booking system it takes just 3 steps to get a guaranteed parking space at your chosen car park!

We know that parking can be simple and stress-free, and we've been made this a reality for thousands of customers since we started business in 2008.

So take our word for it, and choose parking!


Contact info

4.1

Great

TrustScore 4 out of 5

142K reviews

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4.1

All reviews

(142,431)

8,945 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Vopi Park and Fly

Vopi Park and Fly
They asked me to pay double if I didn’t leave the key. Then, the smart guy accessed my car’s menu without my permission and deleted the footage recorded by the cameras. Never again! 1 star.

4 September 2026
Unprompted review
Rated 2 out of 5 stars

No one was there to collect our…

No one was there to collect our vehicle. We had to leave the key with another company. Our vehicle was returned safely en clean - thank you. But we also had to wait 20 minutes.

28 August 2026
Rated 1 out of 5 stars

Our park was sold to another.

We reverse Park for 7 days but make a mistake and arrived on next day from reservation, our Spot on park was sold for another costumer, we had to found a park on a rush because we have plane soon, and they don't even give the money back.

26 August 2026
ParkVia logo

Reply from ParkVia

We’re sorry to hear about the inconvenience caused by your late arrival.
Please note that if you expect to arrive later than your reserved arrival time, you must inform the car park directly. If the car park is not notified, the booking may be marked as a No Show, and the car park reserves the right to offer the space to another customer.
In these circumstances, whether the car park can still accommodate the booking is at the car park’s discretion, depending on availability at the time of arrival.
We understand this may have been frustrating, particularly with a flight to catch, and we’re sorry for the inconvenience caused.
Regards,
ParkVia Team


Rated 1 out of 5 stars

Never using this parking service again

Never using this parking service again. They took more than an hour to pick up the car, and had our flight not been delayed, we would have missed it. Then they took more than 45 min to return the car, and would not give us real time estimates of when they would arrive on either leg. They just said “be patient”, nor did they apologize. Terrible service.

11 August 2026
ParkVia logo

Reply from ParkVia



Hello, thank you for your comment. A copy of it has been forwarded to the operator of the car park you booked. As ParkVia does not manage your booking, we cannot comment on the service you received. Your comment has therefore been forwarded to the car park operator who facilitated your booking in order to verify your claims and contact you directly if necessary. Kind regards, ParkVia team

Rated 1 out of 5 stars

Very unprofessional and unreliable…

Parkvia voucher id PC88812180

Very unprofessional and unreliable service. Drop off time 7 am was not kept: I reached the drop off location at 6:45, called the given number and waited. After calling multiple times, the person stopped receiving my calls, at 7:40 the guy came to receive our car. We lost 40 min of our time and were stressed out till boarding the flight.

The car was returned to us in very bad state...full with tree leaves and dust...looked like it was pulled out of some jungle. I have images to prove.

1 September 2026
Unprompted review
ParkVia logo

Reply from ParkVia



Thanks for your comment.
As you have posted organically, we cannot identify your reservation.  Can you please email your details to customer.service@parkvia.com [customer.service@parkvia.com] in order for your booking to be identified.  The reference number you have quoted is not a ParkVia booking reference or ticket number.  Many thanks ParkVia Team



Rated 1 out of 5 stars

Do Not Book this Company - Parking Jet

At drop off we called as instructed but still had to wait 20 minutes for the collection of the car.
On return we called - no answer but message said we get back to you in 3 hours! Call 2 the call was answered and we were told 90 minutes wait and then they hung up - more calls not answered - eventually made contact and told we call you back in 30 - did not happen - waited 1 hour called again and told sorry 20 minutes - so we arrived at Barcelona at 3pm and car returned at 5pm - Park Via with Parking Jet - this was a high rated service company - wow awful. Book at you own risk - we will not use Parking Jet

25 August 2026
ParkVia logo

Reply from ParkVia

Good morning, Thank you for your feedback a copy of the same has been passed to the car park operator that you booked.  As ParkVia do not operate your reservation we cannot make any comment of the service you have received, therefore the feedback has been passed to the car park operator your booking was facilitated by in order to verify your claims and contact you directly if required.  Kind regards ParkVia Team


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