Patchbox umounts. The ease of install for single 'u' high comms rack equipment is really usefull on large network installs where installers are working alone. The speed of hardware installation is gre... See more
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Purchased the Setup.exe, and it arrived quite quickly. It is a very nice, very simple, yet sturdy device. Would definitely recommend it for those installing network hardware, especially if working alo... See more
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Parcel was packed inadequately. One of the edge got dinged during shipment (no impact to usage), and one of two magnets that holds the two arms together broke. (makes the hold a little weaker) The... See more
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Stellar service, stellar products, strong customer engagement game and speedy despatch. I just love dealing with modern companies who get it: You need to have a good product and be good for... See more
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Company details
Written by the company
We develop and manufacture patented systems and tools that simplify your daily routines from patching to mounting new equipment in network racks. PATCHBOX was founded with a strong dedication to the optimization of IT network racks and IT workflows in mind. Our revolutionary products radically simplify network cable management taking the IT sector by storm. Founded in 2015 with headquarters in Vienna and distribution partners positioned globally we are targeted to maximize the value that PATCHBOX can add to customers. QUALITY & INNOVATION Quality and innovation are both of highest priority at PATCHBOX. We provide innovative network rack solutions that drastically ease your daily workflow, built on a quality level that surpasses your expectations. We are delighted to have been recognized by the largest US industry magazine, the Cabling Installation & Maintenance Innovators Gold Awards along several other awards for our products and company. FAIRNESS & TRANSPARENCY Our customers, partners, suppliers and employees are all essential for us. Everyone is treated with equal respect and fairness. By default, we desire to be a transparent company. To us this means instead of needing justification to make things public, we believe that we need justification of why we're making something private. We greatly value transparency because it's what we expect from our partners and suppliers. SIMPLICITY & CUSTOMER FOCUS We like processes just like our products - simple. Here at PATCHBOX it is all about the customer. Our daily focus is to bring better service and better products to our customers worldwide. If you are a customer that bought a Setup.exe or if you are a customer that bought hundreds of PATCHBOX units - we will treat you with the same respect. GROWTH & RELIABILITY As we believe our products should be available for every company in the world we are driven to grow our business and expand our operations worldwide. We are continuously training partners around the globe to make our products accessible for you. Find out more at patchbox.com
Contact info
Handelskai 94-96/271, 1200, Vienna, Austria
- +4319971960
- mail@patchbox.com
- patchbox.com
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What didn't someone think of this sooner?
Really like how well organized now my server rack is.
Reply from PATCHBOX
The customer service was excellent
The customer service was excellent. We decided to use the dev mount product for new network equipment. The shipment arrived in a timely manner, and Mike Erto checked in with us to make sure all was ok.
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Love these things
Love these things, I have broken so many nails with cage nuts. What a relief to be able to do this without hurting myself
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Free upgrade for OOS item.
When an out of stock item was not SHOWN out of stock and the system let me order anyway, they upgraded my purchase to the newer item at the same clearance price. Great customer service!
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Clean wire management and easy removal or unit to service
Perfect mounting and wire management give my rock a new and clean look.
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It is great product for cable…
It is great product for cable organization in server room. Solid built, good quality.
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awesome products and after sales
The products are very good indeed and thought through, we asked for some spare parts that were not officially offered, our contact was friendly and very fast and we got the spares at a very reasonable price.
Thank you very much
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Professional service
Quick responses and requests, good communication and willingness to support.
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I was always eyeing patchbox for my…
I was always eyeing patchbox for my server rack, but finally decided to pull the plug and couldn't be happier. Great stuff. If only they made /dev/mount for 2unit racks, it would be an instant buy!
Reply from PATCHBOX
Cables were really helpful for our…
Cables were really helpful for our implementation. Cleaned the cabinets nicely and will be much easier to support moving forward.
Reply from PATCHBOX
These units clean up a messy rack
These units clean up a messy rack, and keep it clean.
Reply from PATCHBOX
Great system to get order in the server cabinet
The company has developed and implemented a super great system that allows you to put order in the server cabinet.
Reply from PATCHBOX
This device is not simple to use
This device is not simple to use. It has a great concept but by the time you figure out how to get it to work - you could have had all of your switches/routers racked and stacked. Getting the adjustment was terrible. I finally got it connected to the rack, but then when laid switch on it it drooped and wasn’t much help.
Reply from PATCHBOX
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