Poképlaza Reviews 

332
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Nice service, sir picked up fast when I was calling him for a question. Package delivered securely and wrapped good without any damage. Will order more in the future!

Rated 5 out of 5 stars

Delivered in a properly sealed box, everything I ordered was in great condition for a good price. I have ordered here multiple times without ever having had any issues.

Rated 5 out of 5 stars

Pokeplaza originally delivered the wrong item by mistake. But this was immediately rectified in a professional and, importantly, very kind manner, which I really appreciate. I can recommend Pokeplaza... See more

Rated 5 out of 5 stars

Pokeplaza keeps good prices in a market that currently asks for very high prices.

Company details

  1. Trading Card Store
  2. Collectibles Store
  3. Game Store
  4. Hobby Store

Written by the company

Pokeplaza is dé webshop voor Pokémon-verzamelaars! Ontdek een breed assortiment Japanse, Koreaanse en Chinese boosterboxen en packs. Altijd de nieuwste releases en scherpe prijzen. Bestel nu en breid je collectie uit!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

332 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(332)

106 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Psa 10 slab with scratches

Overpriced, plus it arrived scratched. Very disappointed. 1 star.

18 January 2026
Poképlaza logo

Reply from Poképlaza

Edit: We are still waiting for your response to our mail we send out about returning your order. Let us know so we can fix the isue :)

Thank you for your review. We’re sorry to hear that the slab arrived with damage, that’s certainly not what we aim for.

You’re welcome to return the item. Please contact us by email so we can assist you with the return process.

Rated 5 out of 5 stars

Great experience + customer service

Great experience + good customer service.
I had some questions I send to them through mail which they replied to within the hour.
Delivery was after 2 days, which is fast.
Will buy again.

4 December 2025
Unprompted review
Rated 3 out of 5 stars

I bought 7 packs i got one lapras ex

Next time get some more Lucky packs

13 May 2025
Unprompted review
Poképlaza logo

Reply from Poképlaza

Dear Pablo,

We're sorry to hear that you're disappointed with the pack contents. Unfortunately, we have no influence over what is included in each pack, as these are sealed and packaged by the manufacturer.

Since you've purchased individual booster packs, there is no guaranteed pull rate. Guaranteed ratios typically only apply when purchasing a sealed booster box.

Thank you for your understanding.

Best regards,
Team Poképlaza

Rated 5 out of 5 stars

Nice service

Nice service, sir picked up fast when I was calling him for a question. Package delivered securely and wrapped good without any damage. Will order more in the future!

24 March 2025
Unprompted review
Rated 1 out of 5 stars

My parcel lost?

My parcel did not reach me, although it was expected at home. I still don't know what happened, I don't have the package or money.

10 January 2025
Poképlaza logo

Reply from Poképlaza

Good afternoon,

Since the first time you mailed us we immediatly replied with a form you needed to fill in for a missing package, and send this form multiple times in different e-mails.

We still haven't gotten the filled in form back from you. What do you want us to do? Its like you don't even read the replies to the e-mails you send us.

We would like to still get the filled in form so we can proceed with the investigation and sort this out.

Kind regards
Armin Timmer
Poképlaza

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