Summit Drive Reviews 

419
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 141 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and going above and beyond to assist them. Many people highlight the seamless and easy process from start to finish, appreciating the excellent communication and regular updates provided. The delivery service is frequently noted as efficient, with vehicles arriving on time and drivers being helpful. Many customers express high satisfaction with their overall experience, often planning to use the company's services again in the future. Reviewers frequently commend the company for making the entire process easy and stress-free, from initial inquiry to final delivery.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Consumers find service to be positive, with many reviewers describing it as perfect from start to finish and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the seamless... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the entire process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have to say, the team were absolutely fantastic, especially Cerian, who truly went above and beyond. Communication was brilliant — clear timescales, regular updates, and complete transparency... See more

Company replied

Rated 5 out of 5 stars

I have nothing but praise for the team at Summit Drive. Firstly the pricing compared to other companies was the best but the whole process of ordering the car I wanted to organising the finance deal t... See more

Company replied

Rated 5 out of 5 stars

Very easy process from start to finish. Great customer service all the way through to collection. Thank you Michelle, Cerian and James. Will most certainly be back for another car without hesitation.

Company replied

Rated 5 out of 5 stars

The Summit Drive team were very responsive and efficient. Even when my vehicle was delayed as a result of factors beyond their control they were very helpful in ensuring this was made a priority by th... See more

Company replied


Company details

  1. Leasing Service
  2. Car Dealer
  3. Car Finance and Loan Company
  4. Motor Vehicle Dealer

Written by the company

Summit Drive – Click, Lease, Go! Summit Drive is a Yorkshire-based, family-run company offering the latest cars and vans on personal and business lease deals across the UK. With over 35 years of experience, we’re proper people, fuelled by doing deals for our community — here to make leasing slick, simple, and stress-free. Whether you need a van for the job or a car for life’s adventures, we find the right vehicle, on the right deal, to suit you. The ambition? To save you time and money by handling everything - from sourcing to finance, delivery, and ongoing support. Summit Drive is your Lease-Topia.


Contact info

4.9

Excellent

TrustScore 5 out of 5

419 reviews

5-star
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1-star

No recent history of asking for reviews

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4.9

All reviews

(419)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10 seamless

10/10 seamless, really easy from start to finish and a great deal. Personable team (I dealt with James and the deliveries team) and straightforward. I’d recommend.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend!

Excellent communication from our initial contact with Summit. Always professional and quick to answer any queries. We found the pricing very competitive and would definitely recommend to anyone interested in leasing a car. Delivery of the car was slightly longer than was expected but when we were given a date it arrived on time. All good!!

21 July 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

Come on Eileen! All good indeed. Thanks for recognising our efforts and appreciating that sometimes little delays can happen. Enjoy the Drive 🏔️

Rated 5 out of 5 stars

Service was perfect from start to…

Service was perfect from start to finish. I couldn't recommend them enough.
No time delays on replys and no automated responses.
Definitely will use again.

16 July 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

Thanks, Caroline. Welcome to the family - we'll see you for your next deal. Untiil then, enjoy the Drive 🏔️

Rated 5 out of 5 stars

Just a great leasing company

I have used Summit a few times now. They are extremely good at finding great deals that fit your budget and timescale, and keep in touch with you every step of the way. They are always the first leasing company I go to. Thank you Grace and Cerian for all your assistance.

1 July 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

Matt Wheatley coming through with the 5-star review! We love it. Thanks, for the repeat custom & putting your trust in us once again. 🫡

Rated 5 out of 5 stars

Very easy process from start to finish

Very easy process from start to finish. Great customer service all the way through to collection. Thank you Michelle, Cerian and James. Will most certainly be back for another car without hesitation.

15 July 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

Derek - top guy. Thanks for the kind words. Welcome to the family - see you for your next one. Also, 👉https://www.summitdrive.co.uk/drive/referral/ - £100 in it for you.

Rated 5 out of 5 stars

First time we have leased a car

First time we have leased a car, staff very friendly & helpful with anything I haven’t understood. Good price!

22 June 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

Your first time, but hopefully not your last with us! Welcome to Summit & thanks for the review 🫡

Rated 5 out of 5 stars

It was a pleasure doing business with…

It was a pleasure doing business with Summit drive,
Great communication and Lisa and the team was very professional and helpful. The car was delivered on the day and on time.The driver was very pleasant and helpful so thank you all,
Would deal with Summit Drive again and recommend them 5 star

8 July 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

The pelasure is all ours, Mr Jeffery. Welcome to the family - we'll see you for your next vehicle! 💛

Rated 5 out of 5 stars

Summit Drive Excellent Service

I have nothing but praise for the team at Summit Drive. Firstly the pricing compared to other companies was the best but the whole process of ordering the car I wanted to organising the finance deal to delivery was seamless. The team are so nice and go out of their way to help. Lisa and the delivery team who I dealt with Cerian, Debbie and Michelle were just so efficient and helpful. I would definitely recommend Summit Drive if you are looking to lease a car.

8 July 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

David - what a review for us. We love it! The girls were proper chuffed to hear such recognition.

Welcome to the family 🫡🏔️

Rated 5 out of 5 stars

The Summit Drive team were very…

The Summit Drive team were very responsive and efficient. Even when my vehicle was delayed as a result of factors beyond their control they were very helpful in ensuring this was made a priority by the dealership. Lisa, Debbie and Cerian were brilliant. 🤩

6 July 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

Appreciate your understanding, and the kind words in this review, Naomi.

Welcome to the family 🫡🏔️

Rated 5 out of 5 stars

Would highly recommend Summit Drive

Would highly recommend Summit Drive, Cerian and Lisa always on hand to answer any questions with a prompt response, delivery team kept me up to date until the vehicle was parked on my driveway. Excellent.

6 July 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

Excellent. Thanks for the review, Scott. It's great to see our customers satisfied.

🫡🏔️

Rated 5 out of 5 stars

Exceptional Service

Entire process was made extremely simple, and a result of that was that the process from start to finish was very quick. That's not to say they weren't informative, from the beginning they made sure I had all necessary documentation at each stage and that I understood the entirety of that documentation.

Delivery of the vehicle was roughly 2 weeks from first contact, which was beyond what I thought would be possible even in the most ideal circumstances, and they're price was roughly £20pm cheaper than the next best quote.

At the moment I see no reason why I would consider any other provider for my next vehicle when the time comes.

29 June 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

Yes, Ben! 💥 What a great review for us. We appreciate the effort & recognition. Enjoy the Drive & see you for your next one.

🫡🏔️

Rated 5 out of 5 stars

Nothing too much trouble for them and…

Nothing too much trouble for them and everything was so efficient.

Great price too

30 June 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

Respect, Greg 🫡 - just what we like to hear! Thanks, for the review & enjoy the Drive.

Rated 5 out of 5 stars

Excellent service

Ordered a golf polo tsi match through summit who were excellent throughout the whole process, communiation was excellent always replied back immediately, very professional and knowledgeable. i dealt with James and Cerian who were brilliant and a big thankyou to the delivery team

29 June 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

⭐️ Another 5-star review, cheers Qwerty keyboard. Enjoy the Drive & see you for your next one 🫡

Rated 3 out of 5 stars

I am not completely disappointed with…

I am not completely disappointed with the experience. Ordering the vehicle was easy, the delivery was spot on, but I would like to have been kept up to speed with delivery dates etc, instead of having to contact them for details and information.

23 June 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

Thanks for your feedback, Shona. Great to hear the ordering process was easy and your delivery went smoothly.

We don’t usually send regular updates unless there’s a key change or milestone, but we understand how helpful that extra reassurance can be while waiting. We’ll take this on board and look at ways to improve.

Thanks again for choosing us - enjoy your new vehicle! 🫡

Rated 5 out of 5 stars

All Perfect!

All Perfect!
Lisa and Michelle from the delivery team were helpful throughout the entire process. Would definitely use again for future orders

23 June 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

A perfect review! Please do use us again - you're family now! 💛

Rated 5 out of 5 stars

Huge Thanks to Summit

I wanted to lease a new VW Polo for my daughter. We reviewed the specifications for different models on VW web site around March and decided to go for Match edition for the reversing camera. Thought I had seen that it came with mats too but thought nothing more of it.

Found a good price via Leasing.com with Summit and their broker fee was cheaper than most too. This was in April that I placed the order and we took delivery 1st of June (could have had it sooner but timed it for the TAX and insurance of old car to expire) but no mats supplied. I queried with delivery driver but he was unsure. I rechecked with VW web site and all models were specifically specified with front and rear mats from base model upwards.

I contacted Summit, as the broker, who contacted VW dealer and we were told that the internal build sheet of this car was pre December 2025 and mats were not standard then. I contacted VW UK direct and they said the same thing but did mention car was not built until Feb 2026. I also contacted the lease funder to mention that mats were not included and I was told to keep all correspondence in case of any disputes on returning the vehicle because mats was specified as standard on the web on ordering and delivery.

I recontacted Summit to see if they could reapproach VW over this, especially as I did not want to have to rake all this up in 3 years time on returning the car, and Summit very kindly agreed to fund the standard carpet mats that l feel should have been supplied by the VW dealer to comply with the current specification on their web site.

Can't thank Summit enough feel they have gone above and beyond to satisfy their customers and would definitely use them again the future.

19 June 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

💛 Thanks, Dewi. We do all we can, where we can, to make sure our customers drive away happy. We hope your daughter enjoys the Drive! Welcome to the family.

Rated 5 out of 5 stars

Grace had great customer service and…

Grace had great customer service and was super helpful in my decision making, making the whole process run smoothly and keeping me updated with everything as i went along the process.

16 June 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

Nice one, William - just the sort of feedback we love to hear! Thanks for taking the time to leave us a review 🫡

Rated 5 out of 5 stars

Had a great experience with Summit…

Had a great experience with Summit Drive. Thank you for delivering our VW to home on time. Highly recommend to those who need prompt service with much more lesser prices compared to others.

12 June 2026
Unprompted review
Summit Drive logo

Reply from Summit Drive

Offt - what a review! Thanks :) Good deals at great prices & a swift service - it's what we do.

🫡

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