It is great that you can share subs!. Really gets the costs down 👇🏼. There are a few problems such as if you share your YouTube premium family subscription it automatically shares your entire Go... See more
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So I signed up, because obviously with the increase in everything, saving a bit of money is great, within an hour the first person joined, and so far most of my subscriptions have been split. Be inte... See more
Company replied
Discovered the app recently. When all big companies create their own streaming platforms, we the consumers (or sheep, cattle😜) , are forced to subscribe to tons of different platforms to get the cont... See more
Great service to save money. Saving 50% on my Spotify family subscription by "renting" 3 extra slots. Automatic or manual pay with SEPA file transfer inside EU. Service has worked reliably for over a... See more
Company details
- Web Collaboration Platform
- Affiliate Marketing Service
- Group Buying Service
- Money Transfer Service
- Payment Service
Written by the company
Spliiit est le service d'abonnement collaboratif qui vous permet de partager le prix d'un abonnement avec votre entourage ou de trouver des co-abonnés via notre Marketplace : le tout en un clin d'oeil et gratuitement ! --- Spliiit is the collaborative subscription service that allows you to share the price of a subscription with your friends and family or to find co-subscribers via our Marketplace: all in the blink of an eye and for free!
Contact info
2 Rue Gustave Eiffel, 10430, Rosières-près-Troyes, France
- contact@spliiit.com
- spliiit.com
4.4
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Unable to log into account
Unable to log into account, poor customer service, bad reviews getting taken down from trustpilot 🚩🚩🚩
On top of this YouTube changed the rules for sharing, other companies will probably follow, putting a nail in the coffin for this service.
Great idea on paper but looks like theyre after our leftover credits now...
17 August 2026
Unprompted review
Reply from Spliiit
Hello,
We are sorry to read your feedback and to see that your experience has not met your expectations.
Regarding your login issue, unfortunately, we are unable to identify you based on the information provided in your review. We are therefore unable to locate your account or determine precisely what is causing the issue and assist you as quickly as possible.
Regarding YouTube and the changes to its sharing rules, it is important to clarify that any blocks or restrictions are implemented directly by YouTube and are not controlled by Spliiit. We are therefore not responsible for these restrictions. When this type of situation occurs, our team investigates the issues encountered and, whenever possible, looks for suitable solutions for the users concerned.
We would also like to reassure you regarding your balance: our goal is certainly not to block or cause users to lose the funds available on their accounts. If you contact us, we will help you recover your balance to your original payment method.
If you are still experiencing difficulties accessing your account or would like us to review your situation, we invite you to contact our Customer Support team and provide the email address associated with your Spliiit account. This will allow us to identify you and investigate your case more precisely.
We remain at your disposal to assist you and answer any questions you may have.
See you soon,
The Spliiit Team
There always seems to be a bug…
There always seems to be a bug preventing me from actually sharing a YouTube Family subscription. Result: wanting to share makes you pay more in the end😅
6 August 2026
Unprompted review
Reply from Spliiit
Hello Alessandro,
We are sorry to read your feedback and about the experience you had.
Unfortunately, the restrictions applied to YouTube Family are not controlled by Spliiit. They are set directly by YouTube/Google and may, in some cases, prevent or limit subscription sharing according to the rules established by their service.
We understand that this can be frustrating and make sharing seem more complicated than expected. However, our team remains available to assist you whenever you encounter an issue and will do its best to help you find the most suitable solution for your situation.
Thank you for your feedback, as it helps us better understand the challenges our users face.
We remain at your disposal from Monday to Friday, 10:00 a.m. to 6:00 p.m.
See you soon,
The Spliiit Team
Extremely Poor Customer Service
Non-existent customer service. Emails are answered with one-word replies that fail to address the issue or provide any meaningful assistance. Based on the quality of the communication, it feels as though they have hired children to handle customer support.
3 August 2026
Unprompted review
Reply from Spliiit
Hello,
We are sorry to read your feedback and about the experience you described.
After reviewing your account, we found that our team responded to each of your requests in order to provide you with the necessary information and assistance.
In addition, a summary message was sent to you yesterday via our Customer Support chat. In this message, we reviewed all the answers provided to your questions and also asked whether you needed any further clarification or had any additional questions. To date, we have unfortunately not received a reply from you.
Our goal is to support each of our users as effectively as possible and to provide the most complete assistance we can. If any points still require clarification, our team remains at your disposal and will be happy to continue the conversation.
See you soon,
The Spliiit Team
Not safe anymore
I have been using spliiit for a long time but for the last 2 months a lot of issues have occured with account log in , subscriptions , payment and support. I just contacted my bank to re-found me after an awful experience. Not gonna use it again except they make it as trustworthy as it was before....last two months no support, no trust , something happened... everything started after I tried to log in and the server was down for some time during previous month ...I don't know what is happening but feels sus.... Also seems like they block accounts without even trying to reach to the clients even if clients had problems and tried to reach them previously...it's all sad
1 August 2026
Unprompted review
Reply from Spliiit
Hello Dimitra,
We are sorry to read your feedback and about the experience you described.
After reviewing your account, we found that our Customer Support team responded to each of your requests via our chat in order to assist you throughout the difficulties you encountered.
As the owner of a shared subscription, we also tried to help you comply with the required sharing method for the subscription you were offering on our platform. This is necessary to ensure that the subscription works properly and to provide a smooth experience for your co-subscribers.
Regarding your most recent subscription, we also noted that you chose to cancel it while explicitly waiving your right to a refund.
We regret that these events have affected your trust in our service. Our goal is always to support our users as effectively as possible and to provide a response to every request.
Should you wish to discuss your case further, our team remains at your disposal.
See you soon,
The Spliiit Team
It is great that you can share subs!.
It is great that you can share subs!.
Really gets the costs down 👇🏼.
There are a few problems such as if you share your YouTube premium family subscription it automatically shares your entire Google subscription so - Google one storage - Gemini Pro - basically ANY Google sub so that is frustrating.
15 July 2026
Unprompted review
Payout missing for 12 days – Wise needs UETR or MT103 code from Spliiit
I have been using Spliiit for 6 months, and my experience has severely degraded. On June 12th, 2026, I requested a payout of my balance to my Wise account. It has been 12 days, and the funds have still not arrived.
Spliiit provided a PDF claiming the transfer was successful, but Wise support rejected it, stating it is insufficient to trace the funds on their network. Wise strictly requires the UETR code or the MT103 document from Spliiit's banking partner to locate the missing money, which is currently stuck in limbo.
Furthermore, communicating with Spliiit support has been painfully slow and chaotic. I keep receiving a mix of replies in Portuguese, French, and English within the same ticket, with no consistency or real solution.
I need the Spliiit team to urgently request the UETR / MT103 document from their bank and send it to me so this can be resolved. Please look into my case immediately.
UPDATE: Spliiit support just closed my ticket, stating they "cannot provide any other elements" and refuse to request the UETR or MT103 code from their banking partner. They expect me to accept that €36.75 is lost in space. Any legal financial platform in the EU is required to provide standard SEPA tracking (UETR) for missing funds. Terrible customer service that washes its hands when a technical error occurs. I am now forced to file an official complaint with the European Consumer Centre (ECC).
UPDATE: Wise financial department formally confirmed that the funds executed on June 15th by Lemonway NEVER reached their network. The money is officially lost in transit. Spliiit support must now legally instruct Lemonway to open an official Bank Trace / Recherche de fonds to locate the missing €36.75. I am waiting for Spliiit to take responsibility instead of telling me 'we did our part'.
UPDATE (25/06/2026): Spliiit support reached out and confirmed they are actively working with their banking partner to retrieve the UETR / MT103 tracking code. They clarified that the ticket is not closed and that they will support me until the balance is recovered. I appreciate the shift in communication and am currently waiting for the document to resolve this with Wise. Will update again once received.
FINAL UPDATE: Spliiit support officially washed their hands of the situation. They claimed that because it's a SEPA transfer, a UETR code 'does not exist'—which is legally and technically false under EU banking rules. My Wise statement proves the money never arrived, and Spliiit refuses to audit their payment processor (Lemonway). I have officially escalated this to the European Consumer Centre (ECC) for financial non-delivery. Avoid keeping balances here; if a technical error happens, they will not help you.
12 June 2026
Unprompted review
Reply from Spliiit
Hello Richard,
We are sorry for the difficulties you have encountered and understand your concerns regarding this transfer.
However, we would like to clarify an important point: our team has never refused to provide the requested information, including the UETR (Unique End-to-End Transaction Reference) or the MT103 document. We have already requested these details from our banking partner and are currently awaiting their response. As soon as we receive any new information, we will share it with you.
Furthermore, contrary to what has been stated, our team has not closed your request. Your case is still being actively monitored, and we continue to communicate with our banking partner to obtain the necessary information.
We would also like to reassure you that a solution will be found and that you will recover your balance. Our goal is to fully understand the situation and support you until it is completely resolved.
We remain fully engaged with your case and will get back to you as soon as we receive feedback from our banking partner.
See you soon,
The Spliiit Team
This company is not to be trusted
This company is not to be trusted. I have been contacting them for months, they keep rejecting my bank documents and I cannot transfer any of the funds to my bank account. I have sent them official bank documents, but they keep rejecting it. I asked for a legal representative, and they did not respond at all and sent an automated message about "high message volumes." I will be filing a lawsuit against this company for refusing to release the funds required into my bank account.
EDIT: I am changing my review from 1 star to 3, as my issue has been resolved and Spliit is generally a great concept IF the support is further improved. During this time with my issue, I spent months trying to reach this company, their customer support was unfortunately not very helpful in my case, and I could not find a phone number to call to reach someone and properly explain my situation. I would be happy to rate more if customer support and identity verification processes are improved.
21 June 2026
Unprompted review
Reply from Spliiit
Hello Zhiar,
We are sorry for the experience you have encountered.
After reviewing your account, we can confirm that your bank document has now been validated by our banking partner. We apologize for the processing and response delays on their side.
Your account is now properly configured, and you can now transfer your balance to your bank account.
To provide you with all the necessary information and answer any questions you may have, our team has reached out to you again to review your situation in detail.
Please do not hesitate to contact us if you have any further questions. We remain at your disposal and will be happy to assist you.
See you soon,
The Spliiit Team
Feels like a scam.
19 June 2026
Unprompted review
Reply from Spliiit
Hello,
We are sorry to read your feedback.
Unfortunately, we are unable to identify you based on this review, which means we cannot determine the exact issue you encountered or provide a tailored response.
We invite you to contact our customer support team and provide the email address associated with your Spliiit account, along with details of the issue you experienced. Our team will then be able to review your case and assist you as quickly as possible.
We remain available Monday to Friday, from 10:00 AM to 6:00 PM.
See you soon,
The Spliiit Team
Very friendly and helpfull
8 June 2026
Unprompted review
I am not able to proceed to join the…
I am not able to proceed to join the YouTube premium subscription because it requires me becoming a member of the owner's Google family. Google only allow membership of one family with a specific email address and I don't wish to leave my current Google family in order to join this one. This is my second attempt to join a YouTube prime and both times it has not worked for one reason or another. I am also finding the spliit website very difficult to use. For example I am not able to contact customer service until I complete this requested feedback for my previous request for help. It's very frustrating. The customer service people are good but this system lets them down.
23 May 2026
Unprompted review
Reply from Spliiit
Hello David,
We are sorry for the experience you described and we understand your frustration regarding the restrictions related to YouTube Premium Family.
Indeed, Google enforces strict rules regarding family groups: one email address can only belong to one family group at a time. This limitation is directly imposed by Google/YouTube, and unfortunately we cannot bypass it.
We also take your feedback regarding the use of our platform and the customer support experience into account. We would be happy to discuss this further with you through our customer support team, available Monday to Friday from 10am to 6pm.
We also thank you for your positive feedback regarding our customer support team.
Please feel free to contact us again if you would like help finding a solution adapted to your situation.
See you soon,
The Spliiit Team
Host account locked and Spliiit is keeping my co-subscribers' money!
I am a subscription host since 2023. Spliiit locked my account with an "email already in use" error and stopped transferring my co-subscribers' payments to my bank. You are withholding nearly 70 EUR of MY money that belongs to me to cover the service costs. Support is non-existent: emails are ignored and the chat bot doesn't connect me to a human. This is illegal retention of funds. Release my money immediately!
12 May 2026
Unprompted review
Reply from Spliiit
Hello,
We are sorry for the situation you are experiencing.
After checking, we can confirm that we replied to you on May 12th and May 13th, especially during our last exchange on May 13th, which remained unanswered on your side. Without any response from you, it is unfortunately difficult for us to assist you step by step in resolving the situation.
We would also like to reassure you that no balance is blocked on our platform. Our team will contact you again in order to review your case with you and help you step by step to find a suitable solution.
See you soon,
The Spliiit Team
the website idea and options are great…
the website idea and options are great but the biggest drawback at present is verifying process to withdraw my funds is too long and hard. I have been trying to contact chat about my identity not being verified but no one has replied.
19 May 2026
Unprompted review
Reply from Spliiit
Hello,
We are sorry for the situation you are experiencing.
After reviewing your case, we were able to confirm that our customer support team did respond to your identity verification request.
We are also sorry for the processing delays and the difficulties related to our banking partner, which may unfortunately slow down certain validations.
To support you as best as possible, our team has contacted you again in order to find a solution adapted to your situation.
Of course, we remain available if you have any additional questions.
See you soon,
The Spliiit Team
GIVE MY MY MONEY
IM (LUIGI SPLIIIT)FROM ANOTHER EMAIL BECAUSE HAVE BLOCKED ME FROM SENDING MESSAGES TO REPLY TO YOU. 1) I WANT MY 110 EUROS WITH PAYMENT BECAUSE I WILL GET A LAWYER IN THE MIDDLE. ALL THE PEOPLE I SHARED WERE COMPLETELY HAPPY WITH MY WORK. ANOTHER THING: I PAID TO PROVIDE SUBSCRIPTIONS. I HAVE NOTHING FREE. AS YOU SAY, THEY ARE 2 DIFFERENT AND SEPARATE ACCOUNTS. THAT MONEY YOU STOLEN IS FOR MY MOTHER WHO HAS TO UNDERGO A VERY SERIOUS SURGERY. 2) YOU DEPRIVATED MY ACCOUNT FOR NO VALID REASON. I WILL BRING EVERYTHING MY LAWYER NEEDS, PLUS THE ARRIGANT WRITINGS FROM YOUR SAM EMPLOYEE. THANK YOU. I AM WAITING FOR MY RIGHTFUL PAYMENTS BECAUSE THE PAYMENTS ARE PROVIDED TO YOUR EMPLOYEES. I DEMAND THE MONEY FROM MY ACCOUNTS MY AND MY SISTERS
18 May 2026
Unprompted review
Reply from Spliiit
Bonjour Luigi,
Comprendiamo il tuo malcontento riguardo a questa situazione.
Dopo aver analizzato il caso, confermiamo che hai violato i nostri Termini e Condizioni d’Uso possedendo e gestendo più account Spliiit. Questa pratica è severamente vietata dalle nostre CGU, che hai riconosciuto di aver letto e accettato al momento della creazione dei tuoi account.
Queste regole sono state introdotte per garantire la sicurezza della piattaforma e un funzionamento equo per tutti gli utenti.
A presto,
Il Team Spliiit
MONEY UNJUSTLY STOLEN
Good morning, I've been using your service for years. Initially, everything was fine, but after a long time, I'm very disappointed with your behavior. I invested money only to see it eaten up by you. You blocked me because you say I have two accounts, and that's true, but one is mine, Luigi, and one that my sister Debora uses. She manages hers and I manage mine. Her account has €120 in it, I have €10 in it, and you blocked all my and my sister's money, which I invested to earn money. You blocked me for no valid reason.
18 May 2026
Unprompted review
Reply from Spliiit
Hello,
We are sorry to read your feedback, but the restriction applied to your accounts is fully justified and has already been explained by our team through the chat support.
Spliiit’s purpose is to allow fair and honest subscription sharing between users. In your case, our checks showed that trial periods were repeatedly being shared in order to generate money, while benefiting from free subscriptions by changing accounts or subscriptions every month. This is not the intended use of the platform and is contrary to our Terms of Use, which you accepted when using Spliiit.
In addition, we also have elements leading us to believe that both accounts were being managed by the same person and used for the same type of activity involving trial-period sharing.
This situation directly impacts co-subscribers, who are paying for a service that is supposed to be shared fairly and transparently between all participants.
For these reasons, the measures applied to the accounts were justified and compliant with our Terms of Use.
Team Spliiit
The service was great!
7 May 2026
Unprompted review
Reply from Spliiit
Hello,
We are somewhat surprised by your review.
Indeed, you do not have an account on our platform and have never contacted us regarding any matter. We are therefore surprised to receive a review from you without you having used our service in any way.
We of course take all feedback seriously, provided it is constructive and based on a genuine experience, which does not appear to be the case here.
The Spliiit Team
Horrible
Horrible, I’ve been a customer over 5 years (since their inception). They block the account for no reason and they lock your money with no possibility to withdraw what comes to you by right. Pretending because someone complained (which is not the case) and even if someone complains about one sharing they somehow freeze all your account and your money which by the way was a service done.
Avoid. I’m unsubscribing even after year of use. Extremly disappointed. I wouldn’t recommend. Just go to their competitor diivii they are at least fair and more transparent.
5 May 2026
Unprompted review
Reply from Spliiit
Hello,
We’re sorry to read your feedback and would like to clarify the situation.
The restriction applied to your account was fully justified and in accordance with our Terms of Use, which you agreed to when using Spliiit. These terms require users to follow both the sharing rules imposed by the platforms and those set by Spliiit.
In this case, the sharing method required by Netflix was not respected. This directly impacts the co-subscriber’s experience and the fairness of the pricing, which is why such rules must be strictly followed.
Additionally, our Terms of Use also require users to cooperate when requested. In your case, a supporting document (invoice) was requested but not provided.
Following the removal of the Netflix sharing, your account has since been unblocked.
Team Spliiit
Verifying process to withdraw my funds…
Verifying process to withdraw my funds is too long and hard. Also the payments take too long to get to my bank account as the payments are made ONLY once a day.
5 May 2026
Unprompted review
Reply from Spliiit
Hello Kris,
I fully understand your feedback and your dissatisfaction, and we sincerely apologize. This is absolutely not the experience we want to offer our users.
Our banking partner is currently experiencing technical issues beyond our control. We are in daily contact with them to find a solution as quickly as possible.
Despite this inconvenience, you continue to accumulate all the money earned through your subscription sharing. You will be able to withdraw this balance as soon as our banking partner has resolved the issue.
Our customer support team has also contacted you to offer an exceptional solution to help unblock the situation.
We invite you to contact us again if you would like to discuss the situation further and find the best possible solution together as quickly as possible.
See you soon,
Team Spliiit
As a service provider, I recommend!!
As a service provider, I have to admit that Spliiit is still the best platform out there. I’ve been advertising my subscriptions there for a year now, and nothing has gone wrong so far. I’m also a subscriber myself… As both a provider and a customer, I give it 5 stars!!! The support has always been amazing! I’ve tried other platforms, but they don’t compare... Spliiit has the best support and even better services. I highly recommend it!
12 August 2025
Unprompted review
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