Sparkspot Reviews 

121
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being friendly, professional, and providing excellent communication, ensuring a smooth process. People consistently found the locations to be very good, easy to find, and conveniently close to city centers. The overall user experience is often described as easy, secure, and straightforward, with many appreciating the clear information and safety of the parking spots. However, some customers also noted challenges with the booking process. A few people reported difficulties in finding the exact location due to unclear addresses or discrepancies in information, such as inaccurate walking times or differing on-site addresses.

What people talk about most

Location

People report positive experiences with location, often describing it as very good, perfect, and easy to find... See more

Staff

Consumers find staff to be positive, with many reviewers highlighting the friendly and professional demeanor... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with some finding it very easy to reserve and... See more

User experience

Clients share positive opinions on user experience, highlighting the professional staff and good location.... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the price to be brilliant and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The renter was super friendly. He sent me a message right after booking with all the necessary information and also let me know I could always call if I needed anything. Parking was easy to find and e... See more

Company replied

Rated 5 out of 5 stars

Really easy to find as the picture on the website is accurate. Although watch out for the one way system if you are not familiar with the area. Good communication from the owner Daan and the parking w... See more

Company replied

Rated 5 out of 5 stars

Easy to book, good price & in a safe neighbourhood. Let Op: the distance & walking time on Sparkspot was far from the reality. The actual walking time was double what Sparkspot suggested so best... See more

Company replied

Rated 5 out of 5 stars

Spot was exactly as expected, we were given a token on arrival that allowed us off the carpark, spot was secure and as advertised. Quite expensive but all other pre bookable parking in Bruges was alre... See more


Company details

  1. Parking Lot
  2. Free Parking Lot
  3. Parking Garage

Written by the company

SparkSpot maakt parkeren eenvoudig, betaalbaar en stressvrij. Of je nu op zoek bent naar een parkeerplek voor je bezoek aan de stad of je eigen oprit, garage of parkeerplaats wilt verhuren, ons platform brengt bestuurders en hosts op een slimme manier samen. Als driver vind je snel een betrouwbare plek, vaak dichter bij je bestemming en zonder gedoe. Alles verloopt soepel via de app: reserveren, rijden en parkeren. Als host haal je meer uit je ongebruikte parkeerplek. Je bepaalt zelf de beschikbaarheid en tarieven, ontvangt veilige betalingen en rekent op onze ondersteuning wanneer nodig. Het aanmelden is gratis en je betaalt alleen commissie wanneer er effectief een reservatie plaatsvindt. Door je parkeerplek te delen, help je bovendien de parkeerdruk in jouw buurt te verlagen en draag je bij aan een aangenamere, beter bereikbare stad. SparkSpot is de ideale oplossing voor iedereen die makkelijker wil parkeren of extra inkomsten wil halen uit zijn parkeerplek. Vragen of hulp nodig? Neem gerust contact op. We helpen je graag verder.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 64% of negative reviews

Typically takes over 1 month to reply

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4.4

All reviews

(121)

112 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The parkingspot was very small and…

The parkingspot was very small and difficult to leave the car on the drivers side. Their was a ladder laying on the floor........

17 July 2026
Unprompted review
Sparkspot logo

Reply from Sparkspot

Hello Katrien,

Getting out on the driver's side should never be a struggle, and a ladder on the ground certainly does not help. Thanks for pointing that out. We will ask the host to keep the spot clear and to state its size in the listing, so the next driver knows what to expect. Reach us via sparkspot.be if you would like us to look into it further.

Team SparkSpot

Rated 5 out of 5 stars

The spot I booked was really a very…

The spot I booked was really a very nice spot . The owner was so kindful. Thankyou very much Sparkspot excellent service

4 July 2026
Unprompted review
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Reply from Sparkspot

Hi Murugan,
Thank you, that is kind of you to write. A lovely spot and an owner who made you feel welcome: hard to top that. We will gladly pass your thanks along to your host, and we are glad the service left you with such a good impression.
Team SparkSpot

Rated 4 out of 5 stars

Easy to use but dimension management could be improved

Easy to use and quite helpful.
However, the dimensions of the rented slot was extremely tight which wasn't noticeable while booking.

25 June 2026
Unprompted review
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Reply from Sparkspot

Hi Yves,
Good to hear the booking itself was easy and helpful. The tight fit is a fair point: you should be able to tell whether your car fits before you book, and here you couldn't. We are asking this host to add the exact dimensions to the listing, and we are looking at how to show spot size more clearly up front. Thanks for pointing it out.
Team SparkSpot

Rated 2 out of 5 stars

Hmmm the address was unclear i couldn’t…

Hmmm the address was unclear i couldn’t identify the park spot location
I was informed by a local guy that parking there on the street was free anyway on a Sunday so yes easy money here for the parking spot owner !

28 June 2026
Unprompted review
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Reply from Sparkspot

Hello,
If our directions did not get you to the spot, that is on us, and we will review the location details for this listing together with the host. On the question of free parking: local street rules vary by town and by day, and we honestly can't judge them everywhere, so we won't claim it either way. What a reservation adds is a place kept for you before you set off, which matters most when the area is packed. Want us to look into your booking? Reach us via sparkspot.be with the date you booked.
Team SparkSpot

Rated 5 out of 5 stars

Perfect parking for AFAS Dome

The friendly owner was already waiting for us when we arrived. The parking space is located in a secure courtyard and is only a few minutes' walk from the AFAS Dome. Even after the concert, the owner was there to open the gate for us. A very pleasant experience, highly recommended!

28 June 2026
Unprompted review
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Reply from Sparkspot

Hi Esther,
An owner waiting for you on arrival, and coming back out to open the gate once the concert ended: that is hosting at its best. A secure courtyard just a few minutes from the AFAS Dome only made the evening easier. We will make sure the owner hears how much it meant to you. Thank you for the warm recommendation.
Team SparkSpot

Rated 5 out of 5 stars

Friendly host

Friendly host. Good communication but no idea of the host is well versed in English. Spacious, underground parking spot

26 June 2026
Unprompted review
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Reply from Sparkspot

Hi Erik,
Glad the host came across as friendly and the underground spot gave you plenty of room. You raise a fair uncertainty about the host's English. The reassuring part is that a booking mostly runs on the details in the listing, so language rarely gets in the way, and our own support handles English whenever you need it. Thanks for taking the time to share this.
Team SparkSpot

Rated 5 out of 5 stars

The parking was safe and secure

The parking was safe and secure. Very good location. A barrier opened for us when we arrived. And leaving was just as simple. Will use again when I visit next time.

19 June 2026
Unprompted review
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Reply from Sparkspot

Hi Richard,
Good to know the spot felt safe and sat in a handy location, and that the barrier made both arriving and leaving effortless. That easy arrival and departure is what a booking should feel like, and it is great that you plan to return. Thanks for the lovely review.
Team SparkSpot

Rated 5 out of 5 stars

Great experience

All was great! Perfect spot to park, very secure, the information we received was helpful!

13 June 2026
Unprompted review
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Reply from Sparkspot

Hi Caecilia,
Great to hear the spot was secure and just right, and that the details you got up front actually helped. Good information makes all the difference to how a booking feels, and it sounds like yours was easy from start to finish. Thanks for sharing it.
Team SparkSpot

Rated 2 out of 5 stars

Not possible to park on the payed…

Not possible to park on the payed place, because there where al vans in front of the parking. The hist told me after complaining that it will happen much more, but that i have to ride over the bicyclepath to reach te parking. Not a good advice and payed for nothing.

6 June 2026
Unprompted review
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Reply from Sparkspot

Hi Angela,
A space you paid for that you couldn't actually use is not acceptable, so let's start with the main thing: you have been fully refunded. We would never suggest reaching a spot in a way that isn't safe or allowed, so that advice was wrong, and we are taking a proper look at this location since the problem seems to repeat. Any further questions? You can reach us via sparkspot.be.
Team SparkSpot

Rated 5 out of 5 stars

My experience at Sparkspot was very good

My experience at Sparkspot was very successful. A friendly welcome and a very welcoming experience; I will definitely choose it again next time.

4 June 2026
Unprompted review
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Reply from Sparkspot

Hi,

Really glad your experience was such a success and that the welcome made it feel easy from the start. A good first impression is what keeps people coming back, and we are happy to hear you plan to. Thanks for the kind review.

Team SparkSpot

Rated 5 out of 5 stars

👍👍👍🖤💙🖤💙

👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍💙🖤💙👍💙🖤💙🖤

9 May 2026
Unprompted review
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Reply from Sparkspot

Dag Mike,

Duimen omhoog en hartjes voor Club Brugge, daar kunnen we helemaal inkomen. Fijn dat de plek in de smaak viel. Dank je om het te laten weten!

Team SparkSpot

Rated 1 out of 5 stars

Taken

On arrival, the parking place was taken. No reaction ringing the doorbell. We had to park elsewhere, with a lot off effort, and much more walking to the event we visited. Tho was terrible, as one off us has trouble walking..

26 April 2026
Unprompted review
Sparkspot logo

Reply from Sparkspot

Hello,

A booked spot that was taken, no answer at the door, and a long walk that was especially hard for someone who struggles to walk: that should never be the result of a booking. We want to make it right. Send us your booking number by mail and we will refund you in full, and we will find out why you couldn't reach anyone.

Team SparkSpot

Rated 1 out of 5 stars

Parking spot was taken

Parking spot was taken, no reply from renter, created a complaint at sparkspot, also no reply. Super bad service, will never use again

18 April 2026
Unprompted review
Sparkspot logo

Reply from Sparkspot

Hello,

A taken spot and an unreachable host is bad; us not replying to your complaint on top of that is worse, and we own that fully. We would like to make it right rather than leave it here. Send us your booking number by mail and we will refund you in full, and we will find out why your complaint went unanswered.

Team SparkSpot

Rated 5 out of 5 stars

Great service!

22 March 2026
Unprompted review
Sparkspot logo

Reply from Sparkspot

Hi Johan,

Great to hear the service hit the mark for you. We appreciate you leaving a word!

Team SparkSpot

Rated 5 out of 5 stars

Recommended

Easy, fast, overall good experience!

8 March 2026
Unprompted review
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Reply from Sparkspot

Hi Pieter,

Quick and simple, and a good experience all round. We appreciate the recommendation, thank you!

Team SparkSpot

Rated 5 out of 5 stars

Great spot

Nice spot, good communication, very close to the city center. Perfect if you want to visit Brugge for the day.

26 February 2026
Unprompted review
Sparkspot logo

Reply from Sparkspot

Hi Daniel

Great to hear the spot was nice, the communication smooth, and the centre of Bruges just a short walk away. That makes a day in the city so much easier. Much appreciated, thank you!

Team SparkSpot

Rated 5 out of 5 stars

Great spot

Great spot, easy to reach

25 February 2026
Unprompted review
Sparkspot logo

Reply from Sparkspot

Hi Raki,

Good to hear the spot hit the mark and was easy to get to. Thanks for letting us know!

Team SparkSpot

Rated 5 out of 5 stars

Very easy to find and a very good…

Very easy to find and a very good location

1 February 2026
Unprompted review
Sparkspot logo

Reply from Sparkspot

Hi Ryan,

Good to hear the spot was easy to find and nicely located. That is a solid start to any trip. Thanks for sharing!

Team SparkSpot

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