Total scam, fake reviews and zero customer service contact or response. Delivered 4 weeks late. Unable to return unopened or obtain a refund. Don’t make the same mistake I did. Avoid at all costs
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Ordered 26 days ago- no response from 8 inquiries as to where my order sits. Requested cancellation- no response from 3 requests. SCAM - 100% SCAM #thieves
0 stars. SleepMD are absolute scum. They falsely advertise public figure endorsements, they claim to offer 30-night risk free trial which is not honored, and they will not accept refunds for unopened... See more
Order cancelled after weeks of waiting for 2 mouthguards. No refund and no contact. AVOID this at all costs.
Company details
Written by the company
Customizable Ant-Snoring Mouthpiece for the treatment of snoring and upper airway obstruction. The only Dorsal Wing device available direct to the consumer. No doctors visit or prescription needed. A free online molding appointment included with purchase. Dr, recommended and clinically tested.
Contact info
United States
- sleepmd.net
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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No refund - order cancelled.
Order cancelled after weeks of waiting for 2 mouthguards. No refund and no contact. AVOID this at all costs.
Total scam- avoid
Total scam, fake reviews and zero customer service contact or response. Delivered 4 weeks late. Unable to return unopened or obtain a refund. Don’t make the same mistake I did. Avoid at all costs
Ordered 26 days ago- no response from 8…
Ordered 26 days ago- no response from 8 inquiries as to where my order sits. Requested cancellation- no response from 3 requests.
SCAM - 100% SCAM #thieves
Don’t waste your money
Don’t waste your money. 3 weeks since ordering and nothing received. Emailed support twice and no response. Apparently it is on its way from somewhere in china. But the tracker hasn’t updated in days. Not holding out hope. If it does turn up, will be getting immediately returned. Wish I had read the reviews first.
Scam
Scam, they say they will refund if you return it for any reason. It is a lie. They offered to refund less than 50% of the paid price.
It's outrageous!
Not only did it not help it hurts my…
Not only did it not help it hurts my mouth. made me drool every time I sleep alot! On top of that it hurts my teeth in any configuration I've tried. Definitely a scam!
total scam
total scam. it was too small to make the right teeth impression and then kept falling out. The 30 day trial is non-existent. I asked for my money back and they would only refund 20%. don't waste your time on this product.
Absolute crock of shit
Absolute crock of shit. The mouth piece is so shallow that it doesn’t grip your teeth, so it just sits on top of them. First night I woke up with it on the floor. Not going to bother with trying to get a refund.
Don’t order from SleepZee
Don’t order from SleepZee. The device did not fit for me. I contacted them to get a refund because their website clearly states they have a 30 day satisfaction guarantee to refund your money if the product doesn’t work for you. After contacting them several times they refused to refund my money and they refused to answer my questions about the guarantee. This is a scam!
This company is dishonest and…
This company is dishonest and irresponsible. They’ll do anything to make a couple £.
They don’t let you know that you can’t use the device if you have suffered from TMD unless you open the pack to read the instructions. Once you have opened the pack, they won’t refund you. And the free trial is bogus. Scammers - do not trust!
May as well burn your cash
Device is poorly made not designed for an adult and a rip off of a reputable Australian product with MD at the end of it's name. Endless backwards and forwards got me a 35% partial refund. It shows the importance of research prior, I am irritated I fell for this. Don't try using it unless you want to damage your teeth and ingest endless BPA's.
The product never arrived
The product never arrived. The company claimed it had been returned to their depot, but was unable to explain why. When I emailed I was asked to provide my address again and they would reship. They didn’t! So when I complained they asked me to provide my house number…it doesn’t have one, just a name. Asking me to confirm my address 3 times is stupid…I know where I live, I have lived here 26 years and no other company has a problem. The product was ordered in June, it’s now August, still no sign. Doubly galling are the ‘How was it’ customer surveys they keep sending.
Zero stars.
Total scam
Total scam. The fit is ridiculous. The 30 day risk free trial is only for unused item and not for on sale items. How is that a trial?
Terrible product
Terrible product, damaged my teeth. When reported I was told operations team is looking into it..Thats several weeks ago..
SCAM
I ordered the Sleepzee device and cancelled within five minutes due to medical reasons. Despite contacting Sleepzee immediately via email and phone, they claimed the device had already been shipped. I provided evidence that my cancellation was within the 60-minute window advertised on their website. However, I was told I would need to return the device at my own expense. I've contacted Sleepzee four times for a refund, but have received no resolution. This company is not as it appears and may be fraudulent. I have reported them to Australian Consumer Affairs. Do not order this device—it's a scam.
The product is for children
The product is for children, I wish I had never bought it but I returned the item and got a full refund. They are not an English company as portrayed, so the postage was £20.00 which I had to pay for the return. Just don’t buy it.
Absolutely disgusting company!!
Absolutely disgusting company!!
Wish I had read the reviews before placing my order which by the way, comes from China.
The product itself is not fit for purpose & is definitely not designed to fit an adult.
They will not issue a refund so there is no 30 day free trial.
DO NOT WASTE YOUR MONEY FALLING FOR THEIR LIES
Scammers
Scammers, should have read the reviews first. Returned within the time frame but they refused to refund even after paying an extra £20 to return the item.
Worst of all the product does not work as it is for children not adults. Bunch of criminals.
Would give zero if I could
Only came back to write a review after a horrible experience in January because someone asked me about the product this weekend.
Item arrived open and dirty, one of the items was missing and box was ripped - took a picture for them.
1) They kept asking to see the full item - impossible since some was missing.
2) Would acknowledge that the state I received it in is unacceptable to put in anyone's mouth.
3) Last contact was them asking for a video instead of picture at which point I just gave up.
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