skindoc. Reviews 

651
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the medical staff for being extremely friendly, knowledgeable, and genuinely attentive, ensuring that every patient feels completely at ease and supported throughout their entire healthcare journey. Many individuals note that the expert guidance provided makes managing chronic skin conditions much less stressful. Some people also felt that the digital platform made it wonderfully simple to bypass frustrating waiting lists and quickly access the specific treatments they required. Reviewers are additionally very happy with the flexible virtual consultations, reasonable pricing, and the consistently responsive support team that answers all queries promptly.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the fast and efficient experience that easily... See more

Staff

Reviewers mention positive feedback about staff, consistently describing doctors and support teams as... See more

Customer service

Customers report positive experiences with customer service, noting that support staff are very kind and... See more

User experience

Consumers find user experience to be very positive, highlighting a smooth, simple, and stress-free process... See more

Product

Users describe positive interactions with product, expressing immense relief and satisfaction regarding their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had been struggling with acne for just over seven years, starting off mild to then becoming severe. Skindoc started with a video consultation and a chat to work out what will be best for you in... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend Skin Doc highly enough. From start to finish, the whole experience has been excellent. All of the staff are incredibly friendly, helpful, and knowledgeable, and they’re always... See more

Company replied

Rated 5 out of 5 stars

Submitted a case on a Friday night and by Wednesday I had my prescription delivered. I am so grateful for this service, and how much they care about helping people with skin issues that don’t get tak... See more

Company replied

Rated 5 out of 5 stars

Honestly so happy with my experience with SkinDoc! Everything was super easy and fast, I got started on my medication really quickly instead of waiting ages for NHS referrals. Dr Natalya was amazing... See more


Company details

  1. Dermatologist
  2. Doctor
  3. Medical Center
  4. Medical Clinic
  5. Online Pharmacy
  6. Skin Care Clinic

Written by the company

We are the leading UK Digi-physical Dermatology service meaning we offer both digital (online) and in-person appointments. // If you prefer online, we provide affordable and convenient skin care without you even needing to leave the sofa. Our Consultant Dermatologists are all UK-based and ready to help get your skin sorted. // If you want to come see us, we have our flagship clinic in Fulham, London. We can manage nearly all types of of skin, hair, or nail issues. We perform skin surgery, cryotherapy and hundreds of types of investigations too.

Advanced skin treatment

Written by the company

Delivered to you, anywhere in the UK, by expert Consultant Dermatologists.
skindoc is a leading provider of advanced acne treatment online. However, we treat thousands of other skin issues including those involving hair, nails and even your lips and mouth. Come check us out as www.skindoc.uk

Contact info

Promotion box for skindoc.

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4.9

Excellent

TrustScore 5 out of 5

651 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(651)

130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very Good experience, wrapping up treatment

Nearing the end of my treatment now, will be completing 7 months. Everything went smoothly, was always able to get an appointment in time, there's a lot of flexibility in the openings, if I have questions I can always ask in appointment or send an email. Overall very happy with the process as my skin has finally cleared up after going on isotretinoin.
Many thanks to the dermatologists who have seen me throughout the months - Dr Krishna, Dr King, Dr Sambi, Dr Hong

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience with Skin doc, they take the time to review your case and the whole process feels very personalised.

3 September 2026
Rated 5 out of 5 stars

Dr Krishna was very knowledgeable and…

Dr Krishna was very knowledgeable and professional
We were very grateful for the accessible and prompt excellent service

29 August 2026
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Reply from skindoc.

Dear Dr. Lascar,

We are delighted to hear that you found the service prompt, accessible, and of an excellent standard.

It is wonderful to know that you felt confident in the knowledge and professionalism of our care. Your kind words are greatly appreciated and will be shared with Dr Krishna and the team.

Best wishes,
skindoc

Rated 5 out of 5 stars

I have had a positive appointment

I have had a positive appointment with every dermatologist I have seen. The process is very quick to start Accutane. The customer service is excellent.

29 August 2026
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Reply from skindoc.

We’re so pleased to hear that you’ve had a positive experience with each of our dermatologists and that you found the process quick and easy.

Your kind words about our customer service mean a lot to the whole team. We really appreciate your feedback and continued trust.

Best wishes,
skindoc

Rated 5 out of 5 stars

I had a really good experience with…

I had a really good experience with Skindoc from start to finish. The whole process was well organised, convenient, and easy to follow. The communication was always clear, and I felt supported throughout my treatment.

I’d also like to especially mention Dr Sreedhar Krishna, who was very professional, attentive, and reassuring throughout the whole process. He took the time to explain things clearly and always made me feel that I was in good hands. I’m very happy with the results of my treatment and really appreciate the care and guidance I received.

Overall, I’m very happy with my experience with SkinDoc and would definitely recommend it to others.

1 August 2026
Unprompted review
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Reply from skindoc.

Thank you for your lovely feedback. We’re so pleased to hear that your experience with skindoc was smooth and well organised, and that you felt supported and informed throughout your treatment.

It’s fantastic to hear that Dr Sreedhar Krishna made such a positive impression. His professionalism, care and commitment to ensuring patients understand their treatment are incredibly important to us, so we’ll be delighted to share your kind comments with him.

We’re very happy to know you’re pleased with your results, and we truly appreciate your recommendation.

Best wishes,
skindoc

Rated 5 out of 5 stars

I had a really positive experience

I had a really positive experience. All the doctors I had appointments with were very professional, kind and helpful. They always took the time to answer my questions clearly and explain everything in a way that was easy to understand.
The staff who helped me arrange my blood tests were also incredibly helpful and made the whole process very easy. So everything has been handled quickly, professionally and to a very high standard.

24 August 2026
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Reply from skindoc.

Thank you for your lovely review. We’re thrilled to know you received kind, professional and helpful care from our doctors, and that you felt your questions were always answered clearly and thoroughly.

We’re equally pleased that our team could make arranging your blood tests simple and stress-free. Your feedback is a great reflection of what we aim to provide every day.

Best wishes,
skindoc

Rated 5 out of 5 stars

My experience.

I cannot recommend Dr. Krishna highly enough. Having struggled with persistent acne for many years, I had reached a point where I felt frustrated and disappointed after trying various treatments without achieving the results I had hoped for.

From my very first consultation with Dr. Krishna, I felt that I was in extremely capable and caring hands. He took the time to understand my concerns, carefully assess my skin and explain my treatment options in a clear and reassuring manner. His professionalism, knowledge and thorough, personalised approach have been exceptional throughout my treatment.

I am extremely grateful for everything Dr. Krishna has done for me and would wholeheartedly recommend him to anyone who is struggling with acne or looking for an outstanding dermatologist. He has made a tremendous difference to both my skin and my confidence, and I could not be happier with my experience.

Thank you, Dr. Krishna, for giving me my confidence back!

27 August 2026
Unprompted review
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Reply from skindoc.

Thank you for taking the time to share such a thoughtful review. We’re delighted to hear about your positive experience with Dr. Krishna and the care you received throughout your treatment.

It’s wonderful to know that you felt listened to, supported and reassured throughout your consultations, and that his personalised approach made such a meaningful difference to your experience. Most importantly, we’re so pleased to hear that you’re happy with the results and that you’ve regained your confidence.

Thank you again for your trust and recommendation.

Best wishes,
skindoc

Rated 5 out of 5 stars
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Reply from skindoc.

We’re so pleased to hear that you found our service efficient and the diagnosis thorough. We truly appreciate your feedback.

Best wishes,
skindoc

Rated 5 out of 5 stars

Great experience and service !

I’ve had a great experience with the service. It’s very simple and easy to use, and I originally used it to access Accutane because NHS waiting times were too long. The whole process was very smooth and straightforward. Dr Sreedhar Krishna is very knowledgeable and friendly, answered all my questions, and reassured me about any concerns I had. I would definitely recommend skindoc!! Another great benefit is they offer appointments throughout the day up until very late in the evening !

9 August 2026
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Reply from skindoc.

Thank you for your wonderful review! We’re delighted to hear that you found the whole process smooth, simple and straightforward. It’s especially lovely to hear that Dr Sreedhar Krishna was able to answer your questions and put your mind at ease. We’re also glad our extended appointment hours made accessing care more convenient for you. Thank you for recommending skindoc!

Best wishes,
skindoc

Rated 5 out of 5 stars

Very happy with my experience

Really happy with my experience with skindoc. They were professional, knowledgeable, and took the time to properly listen to my concerns and explain everything clearly. I felt well looked after throughout the process and would definitely recommend them.

16 August 2026
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Reply from skindoc.

Thank you for your lovely review! Providing knowledgeable, professional and personalised care is very important to us. We truly appreciate your recommendation and your kind words!

Best wishes,
skindoc

Rated 5 out of 5 stars

Great provider

Quick to schedule appointments, excellent service. Issues addressed with professionalism and care.

10/10 - don't look further.

11 August 2026
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Reply from skindoc.

We’re incredibly grateful for your wonderful feedback! It’s great to hear that we could provide prompt appointments and address your concerns with the care and professionalism you deserve. Thank you for recommending us so highly!

Best wishes,
skindoc

Rated 5 out of 5 stars

I highly recommend using Skindoc as my…

I highly recommend using Skindoc as my journey has been fantastic.

From Dr Sree who I have been seeing to the support team they have all been outstanding.

I was skeptical about going through this journey but after years of acne that nothing and I mean nothing helped treat I bit the bullet.

Oh god I am so glad I did and for me personally I would do it all again in a heartbeat.

Thank you all

26 May 2026
Unprompted review
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Reply from skindoc.

We’re so pleased to hear that, after years of struggling with acne, you decided to take that step and have had such a fantastic experience. It’s lovely to know that Dr Sree and our support team have supported you throughout your journey.

Best wishes,
skindoc

Rated 5 out of 5 stars

Excellent Service!

We were seen by a very friendly and kind Dermatologist! Dr Krishna put myself and my wife at ease regarding our daughters difficult skin condition. Highly recommended!

13 August 2026
Unprompted review
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Reply from skindoc.

Thank you for your kind words and recommendation! We’re delighted to hear that Dr Krishna was able to put you and your wife at ease and provide reassurance regarding your daughter’s skin condition. We truly appreciate your thoughtful feedback!

Best wishes,
skindoc

Rated 5 out of 5 stars

Would recommend to anyone struggling with hormonal acne

It's an expensive service but I have found the whole process worth the money. Seamless, easy to navigate and more importantly helped me get my acne under control when nothing else worked and I felt hopeless.

9 August 2026
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Reply from skindoc.

Thank you so much for taking the time to share your experience. We’re so pleased to hear that you found the process easy and seamless, but even more importantly, that it helped you feel hopeful again and get your acne under control.

Best wishes,
skindoc

Rated 5 out of 5 stars

10/10 as always...

I've had an excellent experience with Skindoc - I even get compliments on my skin now! Lovely doctor and staff, organised process, excellent service all round. Thank you!

6 August 2026
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Reply from skindoc.

Thank you for such a wonderful review! We’re so happy to hear that you’ve been delighted with your experience and are seeing results that have people complimenting your skin. It means so much to our whole team to hear that you felt well cared for from start to finish!

Best wishes,
skindoc

Rated 5 out of 5 stars

Dr Krishna is the best dermatologist ever!

Dr Krishna is genuinely one of the most kind, attentive and inspirational doctors I’ve ever met. He looked after me throughout my Roaccutane treatment and made the whole experience feel so easy and reassuring. He always listened carefully, explained everything properly and genuinely cared about how I was doing. An absolute 10/10 doctor and human being. Couldn’t recommend him enough! 🫶✨

6 August 2026
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Reply from skindoc.

Thank you so much for this wonderful review! We absolutely love hearing that Dr Krishna made your treatment journey feel easy, reassuring and well supported. Your kind words about his care and compassion are truly appreciated. We’re thrilled you had such a positive experience and are so grateful for your 10/10 recommendation!

Best wishes,
skindoc

Rated 5 out of 5 stars

Cured my acne, easy fast process.

I just wanted a solution for my acne, skin doc were fast, helpful and understanding. everyone I spoke to was knowledgeable and got me through the process with ease. My skin is cured. Dr Sree was an expert and I felt in competent hands. I would highly reccomend to anyone struggling with acne or other skin problems to use skin doc.

5 August 2026
Unprompted review
skindoc. logo

Reply from skindoc.

We’re delighted to hear that you had such a positive experience with skindoc and that our team made the process straightforward and reassuring for you. It’s wonderful to know that you felt confident in Dr Sree’s expertise and care, and that you’ve achieved the results you were hoping for.

Best wishes,
skindoc

Rated 5 out of 5 stars

Best decision I’ve ever made

Best decision I’ve ever made ! I have had mild acne that’s absolutely destroyed my confidence over the past 6 years of my life. Which as you can imagine is a long time to be anxious about going out into the public or having photos ruined just because I had acne. I decided as a last ditch effort to contact skin doc. My main concern was that my acne wasn’t “bad enough” for accutane. After emailing the team who were very responsive, they put me onto Dr Krishna who was amazing and helped me massively. He listened to my story and decided without a doubt accutane was what I needed. And I have had the easiest and best experience taking the drug. My skin has cleared up to now being entirely clear, my skin is no longer oily, my blackheads in my nose are entirely gone. It was 100% the best and right decision and if you are somebody who is unsure about taking this step please do it !!!

2 August 2026
Unprompted review
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Reply from skindoc.

Thank you for trusting us with such an important part of your journey. Reading that your skin is now completely clear and that you've regained your confidence is incredibly rewarding for our whole team.

We're so pleased that Dr. Krishna was able to provide the care, reassurance, and treatment you needed, and that your experience with Isotretinoin was such a positive one. Thank you for your recommendation.

Best wishes,
skindoc

Rated 5 out of 5 stars

Great service for accutane treatment

Dr Krishna was the bomb.com. He was super helpful and knowledgeable and even let me do consultations when I was in the middle of various parties. He explained everything clearly and made me feel comfortable throughout my appointment. I highly recommend him to anyone looking for excellent dermatological care.

1 August 2026
Unprompted review
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Reply from skindoc.

Thank you for the fantastic review! We love hearing that Dr. Krishna was "the bomb.com!" We're so pleased that his expertise, clear explanations, and flexible approach made your experience such a positive one.

Thank you for trusting us with your skin care and for recommending Dr. Krishna to others.

Best wishes,
skindoc

Rated 5 out of 5 stars

Amazing and professional not much else…

Amazing and professional not much else to say. Very kind and quick to get to me with everything. Very satisfied and obviously it comes with a price but that's to be expected going private.

22 July 2026
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Reply from skindoc.

Thank you for your lovely review! We're so pleased you had such a positive experience with our team. Providing professional, compassionate care in a timely manner is what we strive for every day, and we're grateful for your feedback. Thank you for choosing skindoc!

Best wishes,
skindoc

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