Skimo Co Reviews 

1,443
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company, consistently showing the exceptional level of support provided. Customers frequently praise the knowledgeable and friendly staff for offering truly helpful advice and personalized guidance on various outdoor equipment selections. Consumers regularly note that the ordered products arrive promptly and consistently meet extremely high quality expectations for their upcoming mountain adventures. People deeply appreciate the efficient customer service and fast turnaround times whenever they require gear repairs or quick size exchanges. Some reviewers were not happy with communication problems regarding unexpected shipping delays or receiving packages that contained missing small parts.

What people talk about most

Staff

Customers consistently report positive experiences with staff, praising their exceptional knowledge and... See more

Product

Reviewers mention positive feedback about product quality, noting items are easy to adjust, look fantastic,... See more

Customer service

Clients share positive opinions on customer service, highlighting the helpful and knowledgeable staff.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with the fast... See more

Service

People report overwhelmingly positive experiences with service, highlighting knowledgeable and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Associate was extremely helpful, knowledgeable and efficient. He was able to push my order through to be shipped the same day slightly after the 3 pm cut off so I was able to use my gear (skins) that... See more

Rated 5 out of 5 stars

Skimo team are the best. I ve had several experiences with them thus far and it’s all 5 stars. No matter my lower level Of Knowledge and mellower state( Oregon) to be doing backcountry skiing,... See more

Rated 5 out of 5 stars

I had very good advising by phone for picking out my new skimo race set up. Products arrived promptly and were amazing. Great costumer service, knowledgable staff, fast turn-around time.

Rated 5 out of 5 stars

I was purchasing my first touring set up after having tried 3-4 times using rental equipment, so I called and spoke live to someone, it was a great experience and he walked me through all the options... See more


Company details

  1. Winter sport Store
  2. Sporting Goods Store

Information provided by various external sources

Thanks for checking out Skimo Co, North America's first and only ski mountaineering specialty store. Please let us know if you have any questions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(1,443)

64 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Really happy with these water skis!They…

Really happy with these water skis!They glide smoothly on the water and made it much easier for me to transition to a single ski.They're comfortable. easy to adjust,and look fantastic.The quality is excellent for the price,and I couldn't be more pleased with my purchase.Highly recommend!

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service above and beyond

Lenny went above and beyond to help me exchange a pair of shoes, arranging incredibly fast shipping to get me back on the mountain without missing any important training. Outstanding customer service—I truly appreciate the extra effort.

23 June 2026
Rated 5 out of 5 stars

Excellent sale for great skis

Found a great deal on Black Diamond Helio Carbon 95C skis from a few years ago. Called to ask about price matching and the guy agreed after reviewing the posting. Was grateful and very happy with my purchase. Will shop again. Shipping came quickly, skis came with a skimo ski strap, and were in new condition.

24 December 2025
Rated 5 out of 5 stars

This is the way

They were able to help me out with questions and get my order out lickety split. I'll use them in the future for sure.

21 March 2026

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