E-transfer took a little long due to bank side and an issue with Interac. But they noticed it themselves and reached out informing me it’s been sent but they see there’s been a delay. Very good custom... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is my first time receiving a payday loan and the experience was AMAZING! MY car payment was due and was stuck I've applied on other websites before and never went through with the loan because th... See more
Company replied
I especially want to iterate the need for more companies like Simple that doesn't gouge the customer with a percentage rate that realistically isn't possible to the normal Canadian that just needs a... See more
Company replied
super helpful friendly understanding staff. get your loan from this company, if you want an excellent experience. Fastest loan company ive ever seen !!! Great JOB !
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Company details
Written by the company
At Simple Financial, your peace of mind is our priority. We understand that life can bring unexpected expenses, and our mission is to provide a safe, reliable, and stress-free borrowing experience when you need it most. As a licensed payday loan provider in Ontario, we operate strictly under provincial laws and regulations, ensuring every loan is offered with full compliance and transparency. Our clients can feel confident knowing they are working with a responsible lender that puts fairness and integrity first. What sets us apart is our commitment to: Customer Service: We treat every client with respect, care, and understanding. Transparency: Clear terms, no hidden fees, and honest communication. Speed: Quick approvals and fast access to the funds you need, when you need them. Whether it’s an urgent bill or an unexpected situation, we’re here to help you bridge the gap with dignity and efficiency. At Simple Financial, we believe in making short-term lending straightforward, safe, and supportive for all our clients.
Contact info
4.8
Excellent
279 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from SimpleFinancial
Hi MAQ,
Thank you so much for continuing to trust us! "Always" is a word we don't take lightly — it means we've delivered consistently, and that's exactly the kind of relationship we work to build with our clients. Really appreciate you sharing this.
Warm regards,
Reply from SimpleFinancial
Hi Nicole,
Thank you for the kind review! Keeping the process simple and stress-free is exactly what we set out to do, so it's great to hear it came through for you. We appreciate you choosing Simple Financial.
Warm regards,
Not a great experience
It was not a great experience - agent was sleepy and yawning all the time during the call. It took him 10 minutes to pull my information
16 July 2026
Reply from SimpleFinancial
Hi Mika,
Thank you for taking the time to share this feedback — and we're sorry your call didn't reflect the standard our clients should expect. Attentiveness and efficiency are things we take seriously, and hearing that an agent came across as tired and slow to access your information is genuinely disappointing to us as well.
We'd like to look into this on our end and address it internally. If you're open to it, please reach out to us at info@simplefinancial.ca so we can identify the call and take appropriate action. Regardless, thank you for letting us know — it helps us do better.
Warm regards,
Reply from SimpleFinancial
Hi Sarah,
Thank you so much for the kind review! Being accessible and welcoming to a wide range of clients is something we genuinely believe in — everyone deserves a fair shot at getting the help they need. We really appreciate you sharing this.
Warm regards,
Loaned me 150 when I needed it ty
8 July 2026
Reply from SimpleFinancial
Hi Geoffrey,
You're very welcome, and thank you for the review! Sometimes a smaller amount at the right moment is exactly what makes the difference, and we're glad we could be there for you when you needed it. Take care.
Warm regards,
Reply from SimpleFinancial
Hi there,
We're sorry to hear you weren't happy with your experience — that's not the standard we hold ourselves to, and we'd genuinely like to understand what went wrong. Could you please reach out to us at info@simplefinancial.ca with some details about your file? We'll look into it right away and do our best to make things right.
Warm regards,
So fast after I sent my id
13 July 2026
Unprompted review
Reply from SimpleFinancial
Hi Donna,Thank you for the review! Once we have what we need to verify your file, we do our best to move quickly — so it's great to hear that came through for you. We appreciate you choosing Simple Financial.Warm regards,
Reply from SimpleFinancial
Hi Crystal,
Thanks so much for the kind words! Quick and efficient is exactly the standard we hold ourselves to, and it's really nice to hear it landed that way for you. We're always here whenever you need us.
Warm regards,
Approval speed
13 July 2026
Unprompted review
Reply from SimpleFinancial
Hi Samuel,
Short and to the point — thank you! Fast approvals are one of our biggest priorities, and we're really glad we delivered on that for you. Appreciate you taking the time to share this.
Warm regards,
Service and response time was great
5 July 2026
Reply from SimpleFinancial
Hi Scott,Thank you for the kind review! Quick response times are something we really focus on — we know financial matters don't wait, so we shouldn't either. Really appreciate you taking a moment to share this.Warm regards,
Reply from SimpleFinancial
Hi Roger,
Thanks so much for the great review! Making the application and funding process straightforward is a top priority for us, so it's wonderful to hear it worked smoothly on your end. We're grateful for your trust.
Warm regards,
Amazing company when in need for the…
Amazing company when in need for the little bit of cash you need, helps alot. Keep up the good work guys!!!!
10 July 2026
Unprompted review
Reply from SimpleFinancial
Hi John,
Thank you for the encouragement — this genuinely made our day. Being there for our clients when they need a bit of help is exactly why we do this, and reviews like yours are what keep us motivated. We appreciate you!
Warm regards,
verry easy to fill out aplicasion and …
verry easy to fill out aplicasion and fast responce to get loan
8 July 2026
Reply from SimpleFinancial
Hi Terry,
Thanks a lot for the review! A simple application and a fast response — that's the experience we work hard to deliver, so it's great to hear it came through for you. We're always here if you need us again.
Warm regards
Easy process to apply and quick…
Easy process to apply and quick approval and disbursement of funds.
8 July 2026
Reply from SimpleFinancial
Hi Jonell,
Thank you for taking the time to share this! Easy, quick, and reliable is exactly the trio we aim for, and it's really nice to know we delivered on all three. We appreciate your trust in Simple Financial.
Warm regards,
Reply from SimpleFinancial
Hi Janine,
Thank you so much for the recommendation — that's honestly one of the best compliments we can get. Fast and efficient is exactly what we aim for, so it's wonderful to hear we hit the mark for you. We appreciate you and are always here whenever you need us.
Warm regards,
Fantastic and legit!
6 July 2026
Reply from SimpleFinancial
Hi there,Thank you so much for the kind words! In an industry where trust matters, hearing "legit" from a client is genuinely one of the best compliments we can receive. We really appreciate you taking the time to share this.Warm regards,
Ripping off people is sh!t.
6 July 2026
Reply from SimpleFinancial
Hi Matthew,
Thank you for taking the time to leave feedback — we take every review seriously, even (and especially) the tough ones. We're sorry your experience left you feeling this way. To give some context, our payment processor was down during that period, which caused delays and disruptions completely outside our normal service — and outside of anyone's control on our end.
That said, we understand it was frustrating on your side, and we'd genuinely like the chance to make it right. Please reach out to us at info@simplefinancial.ca so we can look into your file directly and address any specific concerns. We operate as a fully licensed Ontario payday lender (License #4741528) and are committed to being transparent and fair with every client.
We hope to hear from you.
Warm regards,
Excellent costumer service
E-transfer took a little long due to bank side and an issue with Interac. But they noticed it themselves and reached out informing me it’s been sent but they see there’s been a delay. Very good customer service. And very quick and expedient process. Will definitely use them again. Quick response time. Easy application. And great service
6 July 2026
Reply from SimpleFinancial
Hi Christopher,
Thank you so much for this thoughtful review — it really means a lot. Interac delays are one of those things we can't always control, but staying on top of them and keeping our clients informed absolutely IS on us, so we're glad our team caught it and reached out proactively. That's the standard we hold ourselves to. Looking forward to helping you again whenever you need us.
Warm regards,
Fast AND QUICK
5 July 2026
Reply from SimpleFinancial
Hi Howie,
Ha, we love the emphasis — thank you! Speed is definitely one of our top priorities, and we're glad it came through loud and clear for you. Appreciate you taking a moment to share this.
Warm regards,
Thank you you have given me a second…
Thank you you have given me a second chance and I am forever grateful Kevin
5 July 2026
Reply from SimpleFinancial
Hi Kevin,
Your words genuinely touched the team. Everyone deserves a fair shot, and we're honoured to have been the ones to give it to you. Wishing you nothing but good things ahead — and please know we're always here if you need us.
Warm regards,
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