Silver Travel Advisor Reviews 

286
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, attentiveness, and helpfulness, making the entire process stress-free. Many people highlight how advisors go above and beyond, providing personalized service and expert advice to ensure a smooth and enjoyable holiday. The booking process is frequently described as easy and efficient, with excellent communication throughout. People appreciate that their holidays are perfectly planned and well-organised, leading to fantastic and memorable experiences. Reviewers often mention the peace of mind provided by the company's support, knowing that all details, even complex ones, are expertly managed. This comprehensive service ensures customers can relax and enjoy their trips, often resulting in repeat bookings.

What people talk about most

Holidays

People report positive experiences with holidays, often highlighting the seamless organization and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, efficiency, and... See more

Service

Customers had positive experiences with service, with many reviewers highlighting the excellent and efficient... See more

Booking process

Reviewers highlight positive aspects of the booking process, consistently finding it easy and efficient.... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We asked Marie from Silver Travel to help us book a family holiday. We wanted a luxury stay plus some culture to explore. Marie really delivered and took all the stress of planning and booking a holid... See more

Company replied

Rated 5 out of 5 stars

We booked a week long trip to Disney through Jayne. She couldn’t have been more helpful and made sure all the extra details like booking princess breakfasts and checking if we got early entry and even... See more

Company replied

Rated 5 out of 5 stars

Booked a trip to India through Julie Crumpton at Silver travel. Was a bit complex as, at our request, other members of our group who had already booked had to change their travel dates etc. This was a... See more

Company replied

Rated 5 out of 5 stars

Met Kerry and her colleague at the travel show and instantly struck by their friendly professionalism. They produced itineraries and costings for us for two trips which exactly met our specifications... See more

Company replied


Company details

  1. Travel Agency
  2. Publisher
  3. Review Site
  4. Travel Aggregator

Written by the company

Here at Silver Travel Advisor, we’re a community of like-minded travel professionals, and with unrivalled experience as the voice of mature travellers we’re perfectly placed to bring together the complete travel package. From ideas and inspiration to advice and reviews, through to making your holiday booking we’re here to support you at every step.


Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

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4.9

All reviews

(286)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

This is the fifth trip I have gone to…

This is the fifth trip I have gone to Silver Travel to organise and Dianne has, as always, done a great job for us. Nothing is ever a problem and she answers my many queries with good grace and speed! She always follows up on trips too and values the feedback we give. I have complete faith that Silver Travel will always get us a good deal with very reputable companies and would recommend them to anyone needing help to book trips.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Another huge thank you to Linsay

Another huge thank you to Linsay at Silver Travel for arranging an amazing trip to Wimbledon 🤩 Linsay has arranged many holidays for me and I would thoroughly recommend her, she takes all the stress out and makes all holidays memorable and amazing 🤩

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Well done again Jayne !Thailand

Well done again Jayne !

Thailand 2026: An Unforgettable Island & Culture Adventure
Our 2026 holiday to Thailand—spanning Krabi, Khao Lak, and Phuket—was an absolute must-do experience. From deeply moving animal encounters to world-class entertainment and rich cultural sights, the trip was nearly flawless. The only blemish on the entire journey was a poorly organised transit experience at the airport in india.
Feeding and washing elephants in their natural environment was a profound highlight. Being up close with these gentle giants in a respectful, ethical setting is a memory that will stay with us forever.
Siam Niramit Phuket
This was far more than just a night out; it was a masterpiece. The evening paired a fantastic dining experience with a truly great, world-class show. The performance masterfully blended historical storytelling with breathtaking acrobatic displays.
Phuket Old Town & Night Markets
Phuket Old Town charmed us with its vibrant, historic streets and unique character. Exploring the bustling night markets was a sensory delight, packed with energy, local crafts, and lively street scenes.
Sights & Culture
The Big Buddha: A majestic, serene statue offering panoramic island views.
Bee Sanctuary: An educational and fascinating look into local honey production.
The Food: Simply incredible. We enjoyed great food everywhere we went, from street stalls to sit-down restaurants.
Navigating between Krabi, Khao Lak, and Phuket was completely stress-free. Every single private transfer featured:
Spotless, modern vehicles
Powerful, great air conditioning
Free, ice-cold water provided for all four of our trips including a great guide from Krabi to Khao Lak .
While Thailand itself was paradise, our transit through the airport in India was highly frustrating. The airport was poorly organised, resulting in long delays, confusing lines, and a chaotic experience that stood in stark contrast to the rest of our seamless holiday.
We really enjoyed this trip, the warmth of the people, the stunning landscapes, and the flawless local execution make a Krabi, Khao Lak, and Phuket multi-city tour highly recommended for 2026.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

We found Faye at Silver Travel so helpful! She was keen to find exactly what we were looking for, & get all our boxes ticked!
We will definitely be using Silver Travel again!

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Silver Travel trip to China

Jayne, my advisor, was very responsive to my questions and went out of her way to help me.
The whole trip to China was a big success and Silver Travel were excellent throughout the booking process and helping decide the most suitable itinerary.

10 May 2026
Unprompted review
Silver Travel Advisor logo

Reply from Silver Travel Advisor

Hi Simon. I am pleased to hear you had a wonderful trip to China and Jayne looked after you well. Thank you for taking the time to write a review for us it is appreciated.

Rated 5 out of 5 stars

Holiday of a lifetime

We cannot recommend Jane highly enough as an independent travel advisor. She organised our entire South African holiday from start to finish, including all international and domestic flights, accommodation, transfers, and every detail in between.

Our trip included an unforgettable stay at Bukela Game Lodge on the Amakhala game reserve which was an absolutely wonderful experience .Awesome accommodation ,incredible game drives , amazing food and friendly attentive staff . We then travelled to the Southern Sun Waterfront Hotel in Cape Town, which again was perfectly suited to what we wanted from our holiday, friendly attentive staff and consistently nice food and good service .

What really stood out was how completely stress-free the whole experience was. Every transfer arrived on time, all flights and bookings ran smoothly, and we didn’t encounter a single problem throughout the trip. It allowed us to fully relax and enjoy every moment knowing everything had been carefully planned and taken care of.

Jane’s organisation, communication, and attention to detail were outstanding, and it was clear she genuinely cared about making sure we had the best possible experience. We would absolutely recommend her to anyone looking to book a holiday, especially a more complex trip with multiple destinations and transfers. Thank you again for helping create such amazing memories. Jason & Tracy

10 May 2026
Unprompted review
Silver Travel Advisor logo

Reply from Silver Travel Advisor

Hi Jason ad Tracy. Thank you for your lovely feedback regarding Jayne and how she really made you feel, how much she cared about your holiday. It sounds like you had an amazing time.

Rated 5 out of 5 stars

Dianne our go to holiday advisor

Silver Travel advisor Dianne is our go to person when booking long or short haul holidays. Her dedication to providing you with the perfect holiday,keeping you upto date with everything along the way and always on hand to answer any queries you may have. We have had fabulous ,well organised holidays booked by her,and would definitely recommend Dianne to anyone.
John and Lynn

16 May 2026
Unprompted review
Silver Travel Advisor logo

Reply from Silver Travel Advisor

Hi John and Lynn. Thank you so much for your lovely feedback about Dianne. I am so pleased you had a fabulous holiday.

Rated 5 out of 5 stars

We've been through a difficult time and…

We've been through a difficult time and Jayne did absolutely everything which took any stress away. Everything that she booked on our behalf was perfect. We can't thank her enough!!

3 May 2026
Unprompted review
Silver Travel Advisor logo

Reply from Silver Travel Advisor

Thank you for your feedback Lou. I am sorry to hear you have been through a stressful time and really please Jayne was able to help.

Rated 5 out of 5 stars

Quick, easy and friendly!

Faye has now arranged 2 holidays for us! She is very friendly and easy to discuss our requirements with. Having never used an agent before we are pleasantly impressed with how much easier it is!

11 May 2026
Unprompted review
Silver Travel Advisor logo

Reply from Silver Travel Advisor

Thanks Gillian. Using an agent really does take the stress out of booking a trip doesn't it.

Rated 5 out of 5 stars

Fantastic Service

Overall: fantastic - many thanks to Sophie Cayley for organising our holiday.
I gave Sophie a highly specific, extremely last-minute brief on an accessible holiday for a mixed age group. I gave the same brief to multiple agents, but it was only Sophie who was able to meet all the criteria, and she was exceptional. Within a day or so she produced multiple great options, and was able to confirm the exact specifications of the accessible rooms. Ultimately, we had the most wonderful time at a stunning location that matched our diverse needs perfectly. The whole process was really straight forward, and I would wholeheartedly recommend using Silver Travel again. In the future, I will definitely be getting in touch.
Many thanks.

8 May 2026
Unprompted review
Silver Travel Advisor logo

Reply from Silver Travel Advisor

Thank you so much for your feed back CJ. We recognise how important it is to get everything just right, especially when you have specific needs , and I am really pleased Sophie was able to create the perfect holiday for you .

Rated 5 out of 5 stars

Great service in difficult times!

Jayne at Silver Travel provided an excellent service and we had the trip of a lifetime.
Initially, she was able to book our New Zealand tour and flights for a lower cost compared to what we had been quoted by a high street agent.
However, after the war in the Gulf began, it was her efforts to find us alternative flights at short notice which really stood out.
As a result, we were able to visit our son in Perth and enjoy the beautiful country of New Zealand as planned, at minimal extra cost.
We look forward to using Jayne and Silver Travel for future adventures!

30 April 2026
Unprompted review
Silver Travel Advisor logo

Reply from Silver Travel Advisor

Hi Anthony. I am so pleased Jayne was able to save your trip to see your son in Perth, despite the gulf war. This is when booking with an agent, you can trust really does make a difference and Jayne will continue to look after you for many more adventures as you say.

Rated 5 out of 5 stars

First trip to Malta - loved it!

From start to finish everything was taken care of. Booking was easy, the flight, hotels and transfers were efficient and ran exactly as planned. We just arrived at the airport, dropped our bags and went through. Hotel was good, breakfasts excellent.

27 April 2026
Unprompted review
Silver Travel Advisor logo

Reply from Silver Travel Advisor

Thank you for your feedback Linda. We are so pleased you enjoyed your trip to Malta

Rated 5 out of 5 stars

Brilliant Support and Great Value

Silver Travel have been brilliant in helping us select holidays and then navigate the booking process so that it is simple - and very best value. Faye, in particular, has been outstanding.

8 April 2026
Unprompted review
Silver Travel Advisor logo

Reply from Silver Travel Advisor

Thanks Laurence, we appreciate your feedback and always happy to help!

Rated 5 out of 5 stars

Silver Travel provide good service

Silver Travel provide a very simple interface with travel companies. Whether it be putting together a bespoke package or getting something "off the shelf" it's a very reassuring process.

8 April 2026
Unprompted review
Silver Travel Advisor logo

Reply from Silver Travel Advisor

Thanks Mark!

Rated 5 out of 5 stars

So well organised

So well organised, all went to plan, 8 flights, 6 cities, 11 hotels, numerous excursions ... welcome notes at each location and birthday celebrations thrown in. We had the best 5 weeks in NSW, Tasmania, Victoria and Queensland ... such a lovely, friendly and safe place, we will be back to see more of Australia and we will definitely book through Julie at Silver Travel

21 February 2026
Unprompted review
Silver Travel Advisor logo

Reply from Silver Travel Advisor

Oh wow, what a trip!! Delighted to hear you had an amazing time and all went to plan! Thanks for such lovely feedback

Rated 5 out of 5 stars

Linsay

Linsay, made it so easy, I told her what I was looking for, and she found a perfect holiday for me and my daughter. Would highly recommend!

3 April 2026
Unprompted review
Silver Travel Advisor logo

Reply from Silver Travel Advisor

Thanks Karen, that's great to hear!

Rated 5 out of 5 stars

Our piece of Winter sun 🌞

We have just returned from a lovely trip to Egypt, booked just a few weeks ago.
Sophie Cayley found us a great holiday working to my many specifications and relieved us of any potential stress from the booking through to our return. I will not hesitate to use Silver Travel Advisors for my future travel plans.
Sophie is a true professional, friendly and highly efficient - Thank you!

12 March 2026
Unprompted review
Silver Travel Advisor logo

Reply from Silver Travel Advisor

Thanks Clare - that's fantastic to read, Sophie is amazing and I'll be sure to share this feedback with her!

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