Shop Apotheke Reviews 

93
TrustScore 1.5 out of 5

1.3

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Company details

  1. Pharmacy
  2. Drug Store
  3. Online Pharmacy

Information provided by various external sources

Ihre Online Apotheke mit den fairen Preisen ✓ Versandkostenfrei ab 19€ ✓ Bis zu 50% sparen ✓ Jetzt in Ihrer Versandapotheke shoppen ▻ shop-apotheke.com


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1.3

Bad

TrustScore 1.5 out of 5

93 reviews

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No recent history of asking for reviews

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1.3

All reviews

(93)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

Very disappointing experience with this…

Very disappointing experience with this pharmacy service. My order was delayed without any proper explanation, and getting support was almost impossible. Every time I contacted customer service, I received different answers and no one seemed willing to actually solve the issue. What frustrated me most was the billing process — instead of helpful reminders or proper communication, the situation escalated unnecessarily fast and felt extremely unfriendly toward customers. For a company handling health-related products, I expected professionalism and reliability, but sadly this was the complete opposite. I will definitely avoid using this service again.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

Really horribly ksenophobic customer…

Really horribly ksenophobic customer support unfriendly, German only ripping off policy.
The sent me wrong invoice that didn’t not expected the refund they offered on the phone.
After which they sent the letter from incasso.
Had to invest time to call them, the lady on the phone was absolutely rude telling me wrong email address I have to send the payment confirmation.
Really Nazibehaving company.
It should be reported to European institution that protects customers with this behaviour.

25 October 2025
Unprompted review
Show reviews in all languages. (93 reviews)

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