Sherpa Outdoors Reviews 

1,031
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the specialized outdoor clothing and equipment are of outstanding quality, durable, and offered at very competitive market prices. Many people also deeply love the remarkably fast delivery service across the entire nation, alongside a completely seamless and intuitive online ordering experience. Some reviewers were very happy with the careful, highly sustainable, and eco-friendly packaging used to ship their valuable purchases safely. Many everyday consumers additionally appreciate the prompt, helpful communication and dedicated support provided by staff when managing individual product availability or specific order details.

What people talk about most

Product

Consumers find product to be positive, highlighting high quality, great warmth, and items that match their... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping times and... See more

Price

Customers had positive experiences with price, consistently highlighting competitive rates and great bargains... See more

Order

Customers consistently note positive experiences with order processes that are described as simple,... See more

Service

Users describe positive interactions with service, highlighting a simple ordering process and fast dispatch.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found your company via google search for Teva sandles. Very competitive prices. Extremely quick delivery, ordered on a Sunday night and received Tuesday morning which is exceptional as I live 3hrs aw... See more

Rated 5 out of 5 stars

Bought the fleece jacket, polypro& some beenies. As a 6 foot skinny guy, the purchases was impressively perfect. Always thought from experienced, the purchases will be oversized in terms of my built b... See more

Rated 5 out of 5 stars

I bought some outdoor walking shoes as it was the best price and choice of sizes / colours. Sherpa supplied a Great product! They seem to have a great variety of products available. Ease of onli... See more

Rated 5 out of 5 stars

The speed of the process from whenever I place an order to the actual delivery is always outstanding! Even with this order, there was a problem with stock availability and their staff rang personally... See more


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Camping Store
  3. Clothing Store
  4. Outdoor Sports Store
  5. Running Store
  6. Winter sport Store

About Sherpa Outdoors

Written by the company

Australia’s Outdoor Gear Specialists

The team at Sherpa love the outdoors and are passionate about encouraging and supporting our customers to get out and enjoy what mother nature has to offer. With a growing range of outdoor clothing and gear for hiking, camping, running and climbing, Sherpa is your one stop shop for adventure.

So outdoor enthusiasts, unite! You’ll love our awesome range of gear for men, women and children, with fast shipping, and an 80-day free return policy to make sure we’ve seen to your needs.








Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(1,031)

165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience! The ordering process was simple and effortless, and my item was dispatched quickly. I couldn't be happier with the service and would definitely buy from here again.

17 August 2026
Rated 5 out of 5 stars

Always Great Service

The speed of the process from whenever I place an order to the actual delivery is always outstanding! Even with this order, there was a problem with stock availability and their staff rang personally and we sorted it out quickly! Great store to deal with. Thanks

31 July 2026
Rated 5 out of 5 stars

I stuffed the order up from start to…

I stuffed the order up from start to finish! I didnt expect to get such personal, friendly and swift customer service. Aaaaaaand I got the item I was after. Thank you John! First time Sherpa customer, will be back again for sure.

29 July 2026

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