I got help from Oliver in Sambla, the service and his help was extraordinary! I was in a very complex financial situation and he helped me out very much! Definitely recommend Sambla and always thankfu... See more
Company replied
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I got help from Oliver in Sambla, the service and his help was extraordinary! I was in a very complex financial situation and he helped me out very much! Definitely recommend Sambla and always thankfu... See more
Company replied
Filippa Andersson helped me throughout the loan process, and the experience was exceptionally smooth. Sambla made everything simple and stress‑free — they compared offers from several banks, explained... See more
Company replied
I recently got a loan through Sambla with the help of Noel, and I’m really happy with the whole process. Noel was very helpful and professional — he guided me through every step and made sure I unders... See more
Company replied
Your service is so simple and easy. Loan process is very easy to understand by everyone . Furthermore in a very short time you get loan. One more thing this organisation give your more and more off... See more
Company replied
Vi är Sambla, en låneförmedlare som hjälper dig att jämföra erbjudanden från flera långivare. Sedan starten 2014 har vi arbetat för att göra det enklare att jämföra lånevillkor och hitta ett alternativ som passar din ekonomi och dina behov. Vår jämförelsetjänst är kostnadsfri för dig som kund. Hittills har vi hjälpt över 500 000 kunder att jämföra sina lån. Sambla Group AB är ett kreditmarknadsbolag som står under Finansinspektionens tillsyn. Vi samarbetar med över 40 långivare och erbjuder jämförelse av privatlån, bolån och kreditkort.
Tulegatan 4, 113 58, Stockholm, Sweden
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I got help from Oliver in Sambla, the service and his help was extraordinary! I was in a very complex financial situation and he helped me out very much! Definitely recommend Sambla and always thankful for their service!
Reply from Sambla AB
Reply from Sambla AB
They have pushed a loan insurance to me while the loan was not granted in next steps and charged me for a month before I notice it. They offer most agreements and loan offers only in Swedish in the app which can make non-Swedish speaking customers to blindly accept their pushy offers throughout the loan application process!
Reply from Sambla AB
Sambla made the very smooth process on my private loan. Its a quick application process, clear communication, and good loan options. Happy with the service.
Reply from Sambla AB
I used Sambla once to compare loans and completed my transaction. Since then, every 4–6 months I receive marketing calls asking me to compare my loan with other banks again.
The frustrating part is that even after I clearly say I'm not interested, the agents keep trying to persuade me. On the first call, they're friendly, patient, and very convincing because they want your approval. But once you decline, their attitude often changes—they sound annoyed, as if you're wasting their time.
It gives the impression that the goal is simply to generate as many loan applications as possible, perhaps to meet internal sales targets or demonstrate customer activity to partner banks.
I do think Sambla can be a useful service when you genuinely need to compare loans. However, the repeated and pushy marketing calls are unprofessional and negatively affect the overall customer experience.
Reply from Sambla AB
Filippa Andersson helped me throughout the loan process, and the experience was exceptionally smooth. Sambla made everything simple and stress‑free — they compared offers from several banks, explained each option clearly, and guided me toward the best choice. Communication was fast, the support was friendly, and the entire journey felt effortless from start to finish. Highly recommended.
Reply from Sambla AB
It's was really good for me because of the great follow up she did for me. I applied some months ago, it was rejected. I had forgotten about the loan when Jackie called with a good news. Thank you samla, thank you Jackie
Kate
Reply from Sambla AB
Thank you Sambla. Your Knowledgeable, persistent and professional helped to move my mortgage loan to a better bank, and... simultaneously I received a fair remortgage that I needed so much..
Reply from Sambla AB
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