Snapbuy Reviews 

9,412
•
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 323 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently share that the online website is very easy to navigate, making the product purchasing process smooth and straightforward. Many people are attracted to shop here because of popular product ratings and clear item descriptions. Some reviewers were not happy with significant delivery delays and long waiting periods before orders arrive at their homes. Consumers also reported experiencing a frustrating lack of communication and zero replies when asking for order updates. Additionally, individuals mentioned facing difficulties when trying to get their money back after cancelling purchases.

What people talk about most

Product

Users describe ambiguous interactions with product, expressing great satisfaction with attractive prices,... See more

Order

Customers consistently note ambiguous experiences with order processes, as some reviewers describe the... See more

Response time

Clients share negative opinions on response time, frequently reporting that they have sent multiple emails... See more

Delivery service

Customers had ambiguous experiences with delivery service, as some reviewers praised the free shipping offers... See more

Refund

Reviewers highlight negative aspects of refund processes, expressing frustration over unfulfilled money... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was easy to purchase my new hoover on Snapbuy and it came highly recommended. I am looking forward to it arriving. Shipping was free and they gave me a good discount on a spare battery too! I am... See more

Rated 5 out of 5 stars

After searching on for the best cordless wet vac and decided to purchase the one being sold by Snapbuy. It got great reviews and was reasonably priced. The whole ordering process was very easy with no... See more

Rated 5 out of 5 stars

Bestellung vacuum cleaner with hepa filter. The first e-mail I got from you was about a delay in delivery. So immediately I was alarmed that this might be a scam. It was NOT at all. a few days later... See more

Rated 5 out of 5 stars

I was impressed with the review about the MIWA Comfort Clean Cordless Vacuum Cleaner in Consumer Reports “Best Cordless Vacuum Cleaners for 2026.” I went the Snapbuy website to learn more about this p... See more


Company details

  1. Online Marketplace
  2. also in
  3. Appliance Store
  4. Electronics Company
  5. Electronics Store
  6. TV store

Written by the company

Snapbuy wurde von einem Team mit langjähriger Erfahrung im Onlinehandel gegründet, um Einfachheit und Sicherheit wieder ins Einkaufserlebnis zurückzubringen. Wir haben uns zum Ziel gesetzt, die effektivsten, originellsten und hilfreichsten Produkte für unsere Kunden zu finden und ihnen ein angenehmes Einkaufserlebnis zu bieten. Als Marktplatz verbinden wir Menschen, die sich sonst nie begegnet wären, und bieten ihnen die Vermittlung, die sie benötigen, um die richtigen Produkte zu finden. Wir übernehmen akribische Recherchen und strengste Qualitätskontrollen, um sicherzustellen, dass unsere Kunden nur die besten Produkte erhalten. Unsere Suche umfasst auch die Identifizierung unbekannter Talente, um unseren Kunden Produkte zu bieten, die sie sonst nirgendwo finden werden. Wir sind uns bewusst, dass Online-Shopping nicht immer einfach und sicher ist. Deshalb steht unser kompetentes und hilfsbereites Serviceteam unseren Kunden jederzeit zur Seite. Wir sorgen für Käuferschutz und Transparenz, indem wir im ständigen Kontakt mit den Anbietern stehen und alle Probleme für unsere Kunden regeln. Bei Snapbuy glauben wir, dass Onlineshopping das Leben einfacher machen sollte. Unser Unternehmen ist ein Schritt in die richtige Richtung, um sicherzustellen, dass unsere Kunden nur die besten Produkte erhalten und ein angenehmes Einkaufserlebnis genießen können. Besuchen Sie uns und erleben Sie den Unterschied, den Snapbuy machen kann.


Contact info

3.4

Average

TrustScore 3.5 out of 5

9K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.4

All reviews

(9,412)

644 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered the P20 cordless vacuum on…

I ordered the P20 cordless vacuum on 19/07/26 and payment was taken in full same day,on 21/07/26 received email to say problems with shipping and to be patient with offer of 20%discount on next order.I have since tried to contact Snapbuy many times to cancel order and get full refund,but have been completely stonewalled!This is fraudulent company,BEWARE!!!!

19 July 2026
Unprompted review
Rated 1 out of 5 stars

I bought an electric razor from…

I bought an electric razor from Snapbuy. It lasted three weeks before the top connector broke off! TERRIBLE product. I’ve been waiting 90 days for Nicole to send me a replacement! NO ACTION ! Don’t buy Snapbuy !

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy anything from Snapbuy UK!

Do not buy anything from Snapbuy UK!!
We ordered a highly rated P20 cordless vacuum cleaner from Snapbuy UK on the 22 June 2026 which was never received. The cost totalled £232.74. We chased several times then the company customer service reference Alicia responded on the 19 July 2026 offering a 20% discount for the inconvenience. We declined and asked for a full refund. No refund have been received.
They are a fraudulent company.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Cleanova w8

Ordering this product and the 2 years extra warranty is a great price. I’m not sure if it became activated using the QR code on the quick set up guide. Hopefully will find out next week. The info says to do it within 7 days of receipt. Research claimed this is one of the best robot cleaners.

5 September 2026
Unprompted review
Rated 1 out of 5 stars

Attempted to cancel

Attempted to cancel order after nearly 3 weeks of waiting for it to be shipped. I reached out to their Customer Service email and requested my order to be canceled effective immediately. Instead I received a response that stated they would attempt to contact the supplier to cancel my order and it should take 1 to 3 days. Well, Im day 2, I receive a email notification rhat a shipping has been created. When I reached back out their customer service, they stated the order has already shipped and that I can I longer cancel my order.l and that I should reject the shipment at the time of delivery. Unfortunately, who can sit around all day at their front door waiting for the delivery individual, considering none knock.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Very informative

Very informative, ease of use, really looking forward to using the system. Ours is so antiquated. like the 2 year warranty and customer service availability. Glad I came across the information.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

The website was easy to use

The website was easy to use. The hard part was choosing which bundle I wanted. Since this is a new brand for me I went basic. If this turns out as great as advertised, I'll be back.

23 August 2026
Unprompted review
Rated 1 out of 5 stars

Goods ordered failed to arrive

Goods ordered failed to arrive, communication with and from the company was hopeless. At one point I was receiving emails in German but purporting to be from USA. Eventually I received a refund through paypal 6 weeks after placing an order. Do NOT use this company.

27 June 2026
Unprompted review
Rated 5 out of 5 stars

Fast & Easy Ordering!

This was the easiest & fastest online purchase I’ve ever made. I was totally impressed with everything - website, search, checkout & purchase.

Fantastic! Will definitely order more from this website

18 August 2026
Unprompted review

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