I like the product , but subscription service keeps reordering even after repeatedly trying to cancel it. And trying to contact the team is rather difficult as well to cancel it.
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See what reviewers are saying
To start the service is fantastic, both times ive ordered their caffeine pouches theyre here within 2 days, I was at first skeptical of them but decided to order them anyway, got 75mg pouches felt... See more
Terrible customer service. Made an order several weeks ago with nothing to show for it. Received a confirmation email for my order, and then several emails later after requesting the tracking info... See more
Very cute note in package and loved the free sticker :) Mango flavour is very fun I like My friends are always stealing them from me. They love the idea of a caffeine pouch. So convenient for busy... See more
2.7
Poor
27 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 2 weeks
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Fantastic Customer Service
Fantastic Customer Service, They answered any any all questions and communicated in a professional and timely manner.
24 June 2025
Great product with prompt delivery
Great product with prompt delivery, and great to support local punters.
26 June 2025
Easy of the process and direct follow…
Easy of the process and direct follow up and communication from the team
26 May 2025
Great product!
Great product! For the days when I have back to back meetings it’s handy to be able to grab a pouch which helps maintain my focus. Highly recommend!
21 May 2025
Unprompted review
Very good service
13 March 2025
Reply from Snusaustralia
Thank you very much Shareel! We try our best to provide the best customer service
Reply from Snusaustralia
Hey Ben! Thanks for the review really appreciate it. Glad its working well for you.
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