The booking process is straight forward. However, adding another passenger on the inbound leg of the journey was a little complicated. Most importantly, I have noticed a massive price hike over the pa... See more
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See what reviewers are saying
I always love the boat so relaxing with a charming Italian crew. If I had to suggest an improvement it would be about disembarking which could do with more supervision. Many passengers don’t seem to u... See more
Booking our ferry from Kefalonia to Zakynthos was a very smooth experience. The process on the website was clear and easy to follow, even for us as Dutch travelers. Everything was arranged in no time,... See more
Having spent a frustrating two hours trying to book a Balaeria ferry on their useless web site, then driving to the ferry port to try to book direct. Not possible use the internet! I used Netferries e... See more
Company details
Written by the company
NetFerry è un’agenzia di viaggi online (OTA) e un centro prenotazioni specializzato nella comparazione e vendita di biglietti per traghetti. Operativa dal 2005 e con sede a Brindisi, la società svolge il ruolo di intermediario indipendente tra passeggeri, agenzie di viaggio, aziende e un ampio network di compagnie di navigazione nazionali e internazionali, fornendo un servizio strutturato per la mobilità via mare. Attraverso il portale netferry.com, gli utenti possono ricercare, confrontare e prenotare collegamenti marittimi in numerosi contesti geografici. Il sistema integra circa 3.000 rotte, oltre 400 porti e più di 100 compagnie di navigazione in 42 Paesi, con una copertura che comprende, tra gli altri, Italia, Grecia, Croazia, Albania, Spagna, Francia, Malta, Tunisia, Marocco, Algeria, Regno Unito e Irlanda, oltre a destinazioni insulari quali Sardegna, Sicilia, Baleari e altri arcipelaghi. NetFerry non è una compagnia di navigazione e non gestisce direttamente le navi: la sua attività consiste nel mettere a disposizione una piattaforma tecnologica che consente di confrontare orari, tariffe, operatori e soluzioni di sistemazione a bordo, facilitando la scelta della soluzione più idonea alle esigenze di viaggio del cliente. L’azienda pone particolare attenzione alla trasparenza delle informazioni, alla sicurezza dei pagamenti online e alla qualità dell’assistenza clienti, erogata prima e dopo la prenotazione. La missione di NetFerry è contribuire allo sviluppo di una biglietteria marittima online accessibile, affidabile e orientata a un pubblico internazionale, con l’obiettivo di consolidarsi come punto di riferimento globale per la prenotazione di traghetti su internet.
Il tuo viaggio via mare, senza pensieri
Written by the company
- Ci prendiamo cura di ogni passeggero come se fosse un nostro ospite
- In NetFerry ci impegniamo a trattare ogni cliente come noi vorremmo essere trattati: con rispetto, cura e gentilezza. Ascoltiamo le esigenze di chi viaggia, offriamo informazioni chiare e trasparenti e facciamo del nostro meglio per trovare la soluzione più adatta a ogni situazione. Dal primo contatto all’imbarco, il nostro obiettivo è far sentire ogni persona seguita, accolta e mai lasciata sola.
- Da anni aiutiamo i viaggiatori a scegliere il traghetto giusto
- NetFerry nasce per rendere la prenotazione dei traghetti più semplice, chiara e sicura. Mettiamo a disposizione l’esperienza maturata in anni di lavoro nel settore marittimo, unita a una tecnologia affidabile e a un servizio clienti attento. Ci impegniamo a offrire informazioni trasparenti, soluzioni di viaggio aggiornate e supporto concreto quando serve, così che ogni passeggero possa contare su un punto di riferimento unico prima e dopo la prenotazione.
- Siamo al tuo fianco, online e con persone vere pronte ad aiutarti
- Con NetFerry puoi prenotare traghetti in decine di Paesi, ma il nostro modo di lavorare resta sempre lo stesso: metterti al centro. Dietro al sito ci sono persone che ascoltano, rispondono e cercano soluzioni, con cortesia e attenzione. Ci impegniamo a seguirti passo dopo passo, a spiegare con chiarezza condizioni e opzioni disponibili e a trattare ogni richiesta con la stessa serietà con cui vorremmo fosse gestito il nostro viaggio.
La tua prenotazione in buone mani
Trasparenza, pagamenti sicuri e assistenza reale prima e dopo la partenza.
Con NetFerry ti garantiamo che ogni prenotazione viene gestita con la massima attenzione e professionalità. Mostriamo in modo chiaro tariffe, costi e condizioni di viaggio, senza costi nascosti, utilizzando esclusivamente compagnie di navigazione ufficiali e partner selezionati. I pagamenti vengono processati tramite canali sicuri e ci impegniamo a tutelare i tuoi dati personali nel rispetto della normativa vigente.
Se qualcosa cambia – orari modificati, necessità di variazioni o dubbi sull’imbarco – il nostro Servizio Clienti è a disposizione per aiutarti a trovare la soluzione più adeguata nel rispetto delle regole delle compagnie. La nostra garanzia è semplice: trattare il tuo viaggio come se fosse il nostro, con correttezza, chiarezza e impegno concreto a starti accanto dall’acquisto del biglietto fino al momento in cui sali a bordo.
Contact info
Corso Garibaldi 112, 72100, Brindisi, Italy
- 00390831564257
- info@netferry.com
- netferry.com
Scopri le migliori offerte traghetti
4.5
Excellent
12K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 1 week
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Another booking site was awful...
5 April 2026
No option to change the actual booking…
No option to change the actual booking on case of miatake and you just need to change time
26 March 2026
Reply from NetFerry.com
Dear Customer,
we replied to you promptly and modified your ticket as per requested.
Please, take in consideration the possibility of updating your review.
Kind Regards,
the NetFerry Team
You should have the information…
You should have the information regarding which country has to have visa even with the green card
21 March 2026
Reply from NetFerry.com
Dear Customer,
Thank you for sharing your feedback. We appreciate your comments and will take them into consideration as we continue working to improve our service and the information we provide.
However, we would like to clarify that it is the passenger’s responsibility to check in advance which travel documents are required, including any visa requirements, in order to take the desired route.
Best Regards,
the NetFerry Team
Prompt and helpful response
21 March 2026
It was easy to find the options and…
It was easy to find the options and easy to purchase .
15 March 2026
No complains
15 March 2026
It was perfect
12 March 2026
it was very easy to book my ticket
9 March 2026
Very simple process
7 March 2026
Booking ferry from Caen (F)…
I tried to book a ferry from Caen (F) to Portsmouth (UK). I tried 5 different booking sites, which all had some problems, such as saying "there are no sailings available on your dates".
NetFerry.com was the only booking site that worked flawlessly (for me).
3 March 2026
i reserved a night ferry from…
i reserved a night ferry from ouistreham to portsmouth and back.
Both ferrys got canceld and had to reschedudule for cheaper crossing from differant port . This caused a lot of inconvenience and no refound for the differance in price.
Not even an apologie
19 February 2026
Unprompted review
Reply from NetFerry.com
Dear Customer,
We’re sorry to hear about the inconvenience caused by the cancellations and the need to reschedule your trip. Unfortunately, refund policies (including any price difference between crossings) do not depend on us, but are governed by the ferry company’s Terms & Conditions.
When the ferry company communicates a route and/or schedule change, customers are informed that there are two options:
Accept the proposed change (route and/or time), which means waiving the right to a refund, or, if you wish to receive a refund, you must reject the change and cancel the booking.
Kind Regards,
the NetFerry Team
The website was very easy to use
1 March 2026
FErry Booking Lavrio to Sifnos
So easy to book and add refund option if you change your plans.
25 February 2026
AVOID THEM LIKE PLAGUE
I have purchased my return tickets and also bought the cover for REFUND GUARANTEED> Unfortunately due to medical reasons I cannot travel. I have asked fo the refund and cancelation. they are refusing to refund despite the fact that I gave them a copy of my appointment letter. They want me to go back to my GP and ask for a letter of the diagnosis. This is unacceptable. Why did they charge me for Refund Guarnateed if they are refusing to refund. DO NOT USE THEM. their practices are appalling and do not keep their promises. Book directly with the ferry company.
24 February 2026
Reply from NetFerry.com
Dear Customer,
We’re sorry to hear that you’re unable to travel for medical reasons. However, as clearly stated in the Terms & Conditions of the Travel Guard, providing proof of a medical appointment alone is not sufficient to obtain a refund. To process the request, we must receive medical documentation that certifies the diagnosis and confirms that the medical condition is such that it prevents you from travelling and using the tickets.
This is why our team asked for a certificate/letter from your doctor including the diagnosis (or equivalent medical proof), so we can assess the claim according to the policy conditions.
Kind Regards,
the NetFerry Team
Excellent service very straightforward…
Excellent service very straightforward will definitely use again
21 February 2026
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