Nordiskguld Reviews 

2,684
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Easy and fast transaction. Justin is polite and knowledgeable. I asked him regarding gold 14 that has white and yellow colour. He explained well. Thank you so much for the service. Definitely will rec... See more

Rated 5 out of 5 stars

The best experience i had with the guy who assisted me. Very friendly ,nice cosy place,clean and pleasant. I will come back again. The transaction was good and got the money fast. Best place to... See more

Rated 5 out of 5 stars

Very professional very polite young man called Malik served us, and made us feel welcome sold a few pieces of gold without any hassle. Money was in my bank account within the hour so 5 stars for Mali... See more

Rated 4 out of 5 stars

It was a good experience and a quick process and they were very nice. But I have a small things to say why do you ask for a personal identification to buy, in almost all countries of the world this th... See more

Company details

  1. Gold Dealer
  2. Gold and Silver Trading Company
  3. Investment Service

Written by the company

Nordisk Guld er en dansk virksomhed, som har specialiseret sig i, at levere Danmarks højeste guldpriser og samtidig have fokus på kundeservice. Så man får en god oplevelse når man skal sælge sit guld til markedets højeste guldpriser.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 82% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(2,684)

995 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and friendly

The best experience i had with the guy who assisted me. Very friendly ,nice cosy place,clean and pleasant. I will come back again. The transaction was good and got the money fast.
Best place to sell your gold. Thank you so much

Best regards

17 July 2026
Unprompted review
Rated 5 out of 5 stars

What a pleasant surprise!

What a pleasant surprise!
I sent in a couple of broken chains, and a couple of items that I never used. Once received, it took less than 24 hours, and and offer arrived. I approved, and cash was in the bank within the hour

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Poor time manegment and no comunication

Had an apointment to at thair store my apointment was at 16:30 and i got in at 17:30 the stor closes at 17 and that was only cus a bunch of people who was before me left cus they had been waiting just as long wont be going here again with my gold

11 February 2026
Unprompted review
Rated 4 out of 5 stars

Very professional

Very professional, polite and efficient service. Have used their services in Vejle three times, and can recommend them wholeheartedly.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

They kept my Gold but never paid me, refused to return the Gold to me, had to call the police

It was a very scary experience last week, when I was told that I would receive my payment as per contract and promised, within 3-4 hours for a decently large amount. The next morning, I had still not received a zero Kroner. I emailed them, hopeless to get them on the phone, and asked them if everything went fine with the transaction. I was told yes. I asked for verification documenting that everything went flawlessly, which was ignored. Eventually, I went to their office were some young kids that looked like they were dragged from the register seat at Netto to follow up on the money trail but they, largely incompetent, could not trace trace the money that had disappeared on their side of the transaction. Meanwhile, we found out that the transaction was cancelled on their side, never on my side, according to my Danske Bank. One of those inexperienced kids told me that there is nothing that they could do for me and yelled at me. They strictly refused to return my property (gold) that they had not paid for at any point. Eventually, I went to the police and was ready to involve the media and an ombudsman, when the CEO finally returned my gold. Basically, they held my personally property hostage for a week with no timeline given, when they would intend to return my gold because the money they had owed me had disappeared, mysteriously in a large virtual pool on their side. Unless you don’t want to get paid for the things you are selling to them I can only tell everyone to stay away from this fraudulent business while and recommend to look for professional dealers like Tavex that also offers a competitive price match and immediate cash payout.

26 January 2026
Unprompted review
Nordiskguld logo

Reply from Nordiskguld

Hey Uwe,

Your case was unfortunate - but your description of the situation is also false.

Step by step what happened:

1) You came to our office and wanted to sell your gold. You stressed that it was urgent because you needed the money for a lawyer because you were going to court in the coming week.

2) After the contract was signed, we transferred the money to your account already a couple of hours after you had sold the gold. Unfortunately it didn't arrive in your account.

You then wanted the gold handed back to you, and we calmly explained why that wasn't possible, since the money had left our account. We told you that we needed to contact our bank, who would try and investigate where the money was - on your or our side.

To accuse an employee of shouting of you is very serious - everything in our offices is videotaped and we have reviewed the video and no one shouts at you.

3) You threatened with media and police, to which we said that this was of course your right and we in no way protested.

4) We offered to talk with this lawyer of yours who you said the money was for - we talked with him, and he said he understood and there was no rush. When we talked to you about this you didn't accept this, and wanted it handled immediately. Again we tried calmly to explain what the obstacles were.

4) In the end, we offered you to get your gold back by signing a legal document stating that you would return the money if it was ever received in your account. We sent this legal document to our bank and they also shared it with your bank.

5) After some weeks the money was returned to our account. The bank has told us that the money ended up in a pool account in your bank ... and your bank returned the money to us. Maybe a technical glitch or maybe your account isn't able to receive payments.

Maybe that's also why you ended up going to another place who was willing to pay in cash instead of transfer.

We make hundreds of transfers every day - without any problems. Unfortunately there was an issue with your bank account, and we're sorry this caused stress and delay for you.

Rated 1 out of 5 stars

Poor Customer Service and Order…

Poor Customer Service and Order Handling

I purchased a gold bar and did not receive any order confirmation or communication for over a week. After calling the company three times, I was informed that they did not have my order in stock, despite the item being available for sale on their website.

Two weeks later, I received another email stating again that the item is not in stock and that it will be sent once it becomes available, with no clear timeline provided.

Selling items that are not in stock and failing to communicate transparently is highly unprofessional. Based on my experience, I cannot recommend this web-shop

23 December 2025
Unprompted review
Rated 4 out of 5 stars

Definitely recommend nordiskguld

They are very professional and check your gold properly and make a proper receipt with carats and weight and ofcourse you gonna get alot better price for you valuables and service in nordiskguld as compared to the other gold shops in denmark.I am really satisfied handling with them.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

My experience was excellent

My experience was excellent. I was treated with a lot of professionalism there and I honestly recommend this place for trading gold and silver in Copenhagen. I would definitely go back if I need to trade again.

2 October 2025
Unprompted review

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