Nordiska Rum Reviews 

1,723
TrustScore 3 out of 5

3.2

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Company details

  1. Furniture Store

About Nordiska Rum

Written by the company

Möbler och inredning för nordiska rum

Vi har ett öga för möbler och inredning med skandinavisk färg och form. När det råa möter det mjuka. Skandinaviskt retro möter ny design. När ton går i ton och naturen får spela sin roll i hemmet. Möbler och inredning ger ditt hem en personlig touch. I vårt sortiment hittar du möbler och inredning som fyller en funktion i hemmet, som dessutom tillför något estetiskt och rogivande. Här hittar du stort som smått: kontinentalsängar och barnsängar; utemöbler och loungegrupper; matgrupper och köksmöbler; Howardsoffor eller retrofåtöljen; marmorbord eller sängbord samt belysning och mattor.

Möbler och inredning med designertouch

När du letar efter möbler eller inredning med skandinavisk, eller nordisk, design är det lätt att vara kräsen. En möbel eller inredningsdetalj kan avgöra mycket i ditt hem: en lampa skapar atmosfär i rummet och det kräver att det är en lampa som du trivs med - så att den används. Likaså gäller möblemanget i vardagsrummet. Möbler och inredning säger mycket om dig som person. Ytor där du vill spendera mycket tid på bör du också lägga lite extra tanke vid, så att du och dina nära trivs. Funktion, komfort och design spelar stor roll i vilka val du väljer, men så gör även prislappen. Därför säljer vi på Nordiska rum enbart möbler och inredning med god kvalitet och värnar om hållbarheten. Vi har enbart varumärken i vårt sortiment som varken tummar på kvalitet, komfort eller hållbarhet - till ett rimligt pris.

Nordiska möbler och inredningstrender

Oavsett vilka möbler eller vilken inredning som går i trender är den skandinaviska inredningsstilen något sparsam. Trender kommer såklart och går, men ofta på detaljnivå. Det innebär att när du beställer möbler online eller köper dina inredningsdetaljer i vår butik så håller ofta trenden över tid. Du kan alltså spendera mer på piff, dekoration och annat som lyfter dina nordiska rum till nästa nivå. Pynta med kuddfodral eller byt ut plädar efter säsong. Tycker du om att byta ut middagsbord eller soffa ofta? Kanske rycks du med i att måla om väggarna i trendigaste färgkulörerna titt som tätt? Ibland behöver du tänka nytt: nytt matbord, ny matta eller nya stolar till köket. Att följa trender ska vara både enkelt och kul! Oavsett hur sparsam eller trendkänslig du är hittar du därför möbler och inredning till ett rimligt pris hos oss.


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3.2

Average

TrustScore 3 out of 5

2K reviews

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3.2

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(1,723)

407 reviews in the last 12 months

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Rated 2 out of 5 stars

The quality of the table it’s quite a…

The quality of the table it’s quite a bit delicate and it’s not that strong so we are really scared to put things on it to be scratched and ruined so does this this is my concern otherwise it’s nice it looks nice assembling it was easy but the instruction was not very very clearbut now we are so scared to use it a lot because there’s a kids at home and it looks very delicate and soft

24 June 2026
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Reply from Nordiska Rum

Hi Joum, 

Thank you for your feedback. We understand your concerns regarding the tabletop feeling delicate and appreciate you sharing your experience. We're glad to hear that the assembly was relatively easy and that you like the overall appearance of the table. We also understand that having children at home makes durability especially important. We're pleased that the matter has now been resolved, and we hope you can enjoy your table with confidence. Should you have any further questions or concerns in the future, please don't hesitate to contact us. 

Best regards, 
Sanna
Nordiska Rum

Rated 5 out of 5 stars
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Reply from Nordiska Rum

Hi,

Thank you so much for your kind review! We’re really happy to hear that you’re pleased with both the service and the delivery.

You are very welcome back anytime!

Best regards,
Sanna
Nordiska Rum

Rated 1 out of 5 stars

Four Delivery Delays and No Accountability

Ordered and paid for a TV bench on February 6th. Original delivery date: March 8th.

Since then, the date has been pushed four times:
March 8 → April 13 → April 23 → now May 8.

Each time, the update comes right before the promised date — and each time customers are told they “cannot complain” because the dates are “preliminary.”

So what exactly is the expectation here? That you can keep postponing indefinitely while holding onto customers’ money? Are we supposed to wait months… a year… or just accept that the product may never arrive?

This is not a minor delay anymore — this is a complete lack of reliability and accountability.

If you take full payment upfront, you should either deliver within a reasonable timeframe or offer customers the option to cancel when delays become excessive.

At this point, I’m seriously questioning whether we will ever receive what we paid for.

18 April 2026
Unprompted review
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Reply from Nordiska Rum

Tack för din feedback.


Leveranstiderna baseras på den information som finns tillgänglig vid varje uppdateringstillfälle, och dessa kan komma att justeras när nya besked inkommer. Datumen kommuniceras därför som preliminära.
Kontakta gärna kundservice så kan de gå igenom din order och vilka alternativ som finns i ditt ärende.
Vänliga hälsningar,
Lukas

Rated 1 out of 5 stars

Till today I’m waiting for appointment…

Till today I’m waiting for appointment to return the table and i havn’t got confirmation since more than 1 week

28 November 2025
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Reply from Nordiska Rum

Thank you for your feedback, and we're sorry to hear you haven't received a confirmation yet. We can see that the return was registered at the end of last week, so you should be contacted during the upcoming week to schedule a day and time for pickup. We appreciate your patience and are here if you have any further questions or need assistance.

Best regards,
Alexander

Rated 3 out of 5 stars

Issue resolved, but only after review

One of two footrests arrived scratched, I asked twice for a simple refund instead of returning — no reply. Very poor service.

Update: After posting this review, customer service responded, acknowledged the problem, and offered reasonable compensation. The process wasn’t smooth, but I appreciate that the matter is now resolved.

21 August 2025
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Reply from Nordiska Rum

Hi Andreas, thank you for sharing your experience - and we are truly sorry to hear about it.

It is of course not acceptable that you received a damaged product, and even more so that you did not get a reply to your requests. During our high season, we have unfortunately experienced longer response times than usual, but that should not mean you are left without a solution.

We would like to take another look at your case right away - please contact us again with your order number and reference this review, so we can prioritize and resolve it for you.

Kind regards,
Alexander

Rated 5 out of 5 stars

Came in the timeframe they gave me

Came in the timeframe they gave me, answered within 1 days on mail and the quality of the product was way better than expected. Nice secure and well build.

30 April 2025
Unprompted review
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Reply from Nordiska Rum

Hi Kasper,

Thank you so much for your wonderful feedback! We're thrilled to hear that your order arrived within the expected timeframe, that our customer service met your expectations, and that you are impressed with the quality and build of the product. Your satisfaction means a lot to us, and we hope you continue to enjoy your purchase.

Best regards,
Alexander

Rated 5 out of 5 stars

Very pleased!

Expedient delivery of lovely carpet at a very fair price. Attentive, helpful and kind customer service. Thank you!

21 October 2024
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Reply from Nordiska Rum

Hello Christine,

Thank you for the kind feedback.

It is me who has helped you with your order. I am very glad to hear that you are content with your whole experience with us. But most importantly, that you are pleased with your carpet.

Do not hesitate to contact us if you need help by making a new order or if you have any questions for us.

I wish you a lovely day and welcome back! 

Med vänliga hälsningar / Best regards,
Emma

Rated 1 out of 5 stars

Be careful while buying from them

If I have the option of giving less than 1 star, I would go for it. Worst customer experience ever - it has been more than 7 weeks and they can’t give the delivery time. Instead I get the response -

Unfortunately, I do not know where your order is located at the moment. It could be in the masses of orders in our warehouse, it could also be in a truck on its way to a DSV logistics center.

As you've read and accepted in our purchase terms, we cannot state or tell when an order is to be delivered — we can only give preliminary estimates.

And customer service representative is giving me the count of days. Ridiculous!!! I would be reporting them to police since they don’t give the option of even cancelling the order. Seems they are here to scam people.

29 February 2024
Unprompted review
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Reply from Nordiska Rum

Hi Nidhi,

Thank you for sharing your experience, and I sincerely apologize for the frustration and inconvenience you have encountered. We strive to provide excellent customer service, and it is clear we have not met this standard in your case.

I understand how disappointing it must be to face such delays and to receive an unclear response regarding the whereabouts of your order. This is not the level of service we aim to deliver, and your feedback is crucial in helping us improve.

Regarding the cancellation of your order, I want to assure you that it is not our intention to make this process difficult or to seem uncooperative. We take your concerns very seriously and are committed to resolving this matter in a satisfactory manner.

Please contact us directly so we can address your situation more promptly and thoroughly. We want to ensure that your issues are resolved and that you receive the assistance you need.

Again, I apologize for any distress this situation has caused. We value your business and are here to support you.

Best Regards,
Linnéa

Rated 2 out of 5 stars

Terrible customer support, no refund when sending wrong furniture

I bought a sofa and came in the wrong color and with divan on wrong side. Description on the box supported this statement. Sofa I bought was beige with divan on right side, I got a grey one with the divan on left side. Customer support treated me as if I was an idiot or lying, stating several people saw my pictures and the color it’s the same and that I didn’t check correctly the side of the divan. There’s a convention for furniture on how you call the divan side on all furniture manufacturers, and the brand of the sofa got it right, but Nordiska rum uses the opposite as all other brands and show picture of both divan sides under same option, so the web interface is not good. After sending more pictures from
The sofa I got with better lighting where it was clearly grey and asking for a full refund as it’s my right as a buyer to get the refund before 30 days, they stopped answering. I’ll write a complaint to ARN. When taking the sofa out of the box also found out that the metal feet where all losing paint and presented scratches, but cannot claim anything since they are not responding me. Extremely dissapointed and will not recommend this company.

30 October 2023
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Reply from Nordiska Rum

Hi Cecilia,

I'm sorry you feel this way. I've been the one handling your case and I apologize if you feel mistreated, that's not our intention at all. As stated in our conversation, me and several colleagues have taken a look at your case and can confirm that you've received the product that you've ordered. After all, it's our products so we know what product is what, and what isn't.

However, you may feel like the sofa you've received isn't the one you were wanting or that it doesn't look good — but that's a totally different story. This is the first time you mention the legs having defects. If that is the case, we'll certainly replace the legs for you, with new ones. As explained in our long conversation, you have the right to return it as a “öppet köp”, i.e., you pay the shipping costs having the product sent back to us.

We have a high demand on our customer support right now, with a lot of questions about Black Friday. I'll do my best to prioritize and close your case ASAP. For the future, I'll recommend you purchase something you've seen in real life, rather than something you've only seen online. Most of the time, it's hard to get an accurate representation of a product in just pictures, regarding the color and texture of a product.

Don't hesitate to give me a call or email me if anything is unclear!

Best regards,
Alexander

Rated 2 out of 5 stars

If you really have to.

The chairs are not the same colour as online. Delivery when the chairs were bought was 5-7 working days but the actually delivery was 16 working days... Slow time to reply on emails...

26 July 2023
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Reply from Nordiska Rum

Hi Marija,

Thank you for taking the time to leave a review about your experience with us. We are sorry to hear that the color of the chairs does not match the product image on our website. Please contact our customer service, so we can make sure that something is not wrong with the chairs.

I can see that you ordered chairs that we did not have in stock when you placed your order. The delivery time is then closer to 2 weeks, which is exactly what happened in your case. I am sorry if you misunderstood the information about the delivery time on our website.

With kind regards,
Alexander

Rated 3 out of 5 stars

oskar white stolar beautiful with compromised paint job

I ordered the oskar white stolar, they’ve been hand painted on with a few missing spots on them. Theres no sealant applied so it would be great to know which white paint can be used in case the paint chips off.
The design is beautiful but I expected a little more neatness with the oaint job given the high price.

4 July 2023
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Reply from Nordiska Rum

Hi Zahra,

Thank you for leaving a review about your experience with us. I apologize if there are spots on the chairs that have missing paint. Please contact our customer support, which will be able to help you further – by, for example, sending out paint to you.

We're glad that you like the design overall, and hope that you'll give us a chance to correct the less good paint job.

Best regards,
Alexander

Rated 5 out of 5 stars

Very happy and satisfied with my chair

Very happy and satisfied with my chair. Good value for money i highly recommend.

30 April 2023
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Reply from Nordiska Rum

Hi Susan,

Thank you so much for your review! We are thrilled to hear that you are happy and satisfied with your chair. We take pride in offering good value for money and it's great to know that you would highly recommend us.

If you have any further questions or need assistance in the future, feel free to reach out to us. We're here to help!

Best regards,
Alexander

Rated 1 out of 5 stars

we want our money back.

it's been 7 days , we filled out return form since 7 days ago. but no answer !
we want our money back

13 April 2023
Unprompted review
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Reply from Nordiska Rum

Dear Baasandorj,

We apologize for the delay in processing your return request. Our team is working hard to ensure that all return requests are handled in a timely manner. We understand your frustration and assure you that we will process your request as soon as possible. Thank you for your patience and understanding.

Best regards,
Alexander

Rated 5 out of 5 stars

I bought 6 dining chairs and a table…

I bought 6 dining chairs and a table and am more then happy with them! Good price/value. Very fast answer to questions via email and flawless delivery home.
Would definately buy again from them.

Hanna

8 February 2023
Unprompted review
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Reply from Nordiska Rum

Thank you so much for your positive review, Hanna! We're thrilled to hear that you're happy with your purchase and that the process was seamless from start to finish. We appreciate your kind words and hope to have the opportunity to serve you again in the future.

Best regards,
Alexander

Rated 5 out of 5 stars

Fast shipping and delivery.

Fast shipping and delivery.
The photo and the product match perfectly.

27 January 2023
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Reply from Nordiska Rum

Hi Negar,

Thanks for your review! We're glad to hear that you had a positive experience with us, and that you're happy with our fast delivery and that the photo and product match perfectly. We always strive to deliver our products quickly and safely and to ensure that our photos are accurate representations of the products we sell.

Furthermore, we hope you continue to shop with us in the future, and please do not hesitate to contact us if you have any questions or concerns.

Best regards,
Alexander

Rated 1 out of 5 stars

I am still waiting for my order to…

I am still waiting for my order to arrive.

27 September 2022
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Reply from Nordiska Rum

Hello Zohra and thank you for your review!

You've ordered a product which we do not have in stock. We expect to have it in stock earliest during this current week – maybe you missed this information when placing your order?

We'd like to know why you feel like your experience only is worth 1 star – kindly contact us by email support@nordiskarum.se or by phone, so we can resolve this.

Regards Alexander

Rated 5 out of 5 stars

I Do not usually like to order from the…

I Do not usually like to order from the web but ordering products from Nordiska rum is the best client experience!! Easy, Clear, professionality to the top and really good products for a good prices.
Thank you so much to be outstanding!!
Ciao
Giordano

11 February 2021
Unprompted review
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Reply from Nordiska Rum

Hi Giordano, thank you for the review and for your purchase. We'd like to make it as easy and safe to order from the web as visiting a store - it seems like we succeeded here with that. Best regards Nordiska Rum

Rated 5 out of 5 stars

Great service and beautiful furniture!

There were a few hiccups with the delivery. But the service was impeccable! They were lovely and there for me all the way! And now I am the owner of a beautiful piece of furniture!

28 January 2021
Unprompted review
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Reply from Nordiska Rum

Hi Linnéa, thank you for the review and your purchase with us. We're glad to have you as a customer! Regards Nordiska Rum

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