Red Run Reviews 

690
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the activewear, noting that the premium materials feel amazing and remain durable even after multiple trips through the washing machine. Shoppers also love the remarkably fast delivery times, vibrant colors, and perfectly tailored comfortable fits that make purchasing sportswear online an absolute pleasure from start to finish. However, some customers also noted unexpected challenges regarding the sizing and exchange experience when items did not fit correctly. A few reviewers specifically experienced sizing inconsistencies where items felt significantly smaller than anticipated, leading them to require prompt replacements or returns.

What people talk about most

Product

Customers consistently note positive experiences with product quality, design, and fit. Reviewers frequently... See more

Quality

People report positive experiences with quality, expressing high satisfaction and absolute appreciation for... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting the speed and reliability... See more

Order

Customers had positive experiences with order, consistently praising the straightforward process and quick... See more

Service

Consumers express complete satisfaction with the service, highlighting professional assistance and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered quite a few items online after recently buying a couple of bits from Red Run when I visited their store in Liverpool a few weeks ago. The clothing is really comfortable and a good fit. Th... See more

Company replied

Rated 5 out of 5 stars

My order was received within 2 days of putting it in. This was standard delivery also , buzzing with this. Should always buy direct from supplier much better service. Clothes are fabulous. Fabric of t... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazed at how good their customer service is, i put in wrong delivery details and managed to speak to someone straight away, no stress, just sorted it. I ordered on 17th December and it arr... See more

Company replied

Rated 5 out of 5 stars

Been buying these clothes for a few years now and I absolutely love it all and the new one is unreal! My daughter is 10 only tiny and has been asking me for ages if i get her red run al she matches... See more

Company replied


Company details

  1. Streetwear Store
  2. Activewear Store
  3. Clothing Store

Written by the company

Red Run is a premium independent brand redefining active streetwear with a fusion of luxury sports fashion and cutting-edge street style. You can also find us at FLANNELS, JD Sports & OD's Designer Clothing.

RED RUN & MENTAL HEALTH UK

Written by the company

FOUNDERS' CLUB
In a philanthropic mission, Red Run has partnered with national charity, Mental Health UK to release two distinctive t-shirts, as part of the FOUNDERS' CLUB collection. For each t-shirt sold, £20 will be donated to the charity, to support the important work they do.

Free shipping on all orders over £150

PLUS Free UK returns.

PLUS Free UK returns.
Free and fast shipping on all orders over £150 with free UK returns.

Contact info

Promotion box for Red Run

Free UK returns

Shop with confidence

4.8

Excellent

TrustScore 5 out of 5

690 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(690)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional service

As usual the quality of the products is great, the full process is easy, from ordering/payments and delivery.
Very good customer satisfaction!

10 August 2026
Red Run logo

Reply from Red Run

Hi Paul,

Thank you so much for your wonderful review.

We’re delighted to hear that you’re happy with the quality of our products and that you found the whole process from ordering and payment through to delivery smooth and easy.

Your satisfaction means a great deal to us, and we truly appreciate your continued support.

We look forward to serving you again 😊

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Very good fast delivery lovely quality…

Very good fast delivery lovely quality clothes will buy again

5 August 2026
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Reply from Red Run

Hi Julie,

Thank you so much for your lovely review.

We’re delighted to hear you were pleased with the quality of the clothes and our fast delivery.

We really appreciate your support and look forward to welcoming you back again😊

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Quality clothing and service

Quality clothing and service

10 August 2026
Red Run logo

Reply from Red Run

Hi Adam,

Thank you for taking the time to leave us your lovely review.

We’re delighted to hear you’re happy with the quality of our clothing and the service you received.

We really appreciate your support and look forward to serving you again 😊

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Amazing quality

The feedback on returns was amazing and also the gear is lovely.

3 August 2026
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Reply from Red Run

Hi Oliver,

Thank you so much for your fantastic review.

We’re thrilled to hear that you loved the quality of our items and had such a positive experience with our returns process.

Your feedback means a lot to us, and we really appreciate your support😊

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Absolutely delighted with my items and…

Absolutely delighted with my items and the free tote bag was a lovely addition. Thank you ☺️ Items are all a very high quality, posted very quickly too. Spot on.

3 August 2026
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Reply from Red Run

Hi Katie,

Thank you so much for your wonderful review.

We’re absolutely delighted to hear that you’re so pleased with your items and that you enjoyed the free tote bag too😊

It’s fantastic to know you loved the quality and were happy with how quickly your order arrived.

Thank you for your support, we really appreciate it💕

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

The best unique ladies work out clothing

I originally came across the Red Run brand through Flannels. I liked the items they were selling which lead me to check out the Red Run website directly.

I'm so glad I did. The unique styles and the matching of outfits really appeal to me. They are well presented & described on the website.

The slogan is so true : "When Fashion Works Out". Ive notice people looking at my outfits, even one lady complimenting me.

I now own 2 pair of leggings, shorts, 2 over sized tee shirts, 2 cropped tees, two jackets, sweater, wind breaker (probably more, lol) and I can confidently say the materials in all my items are of exceptional quality. They wash well, do not loose colour or shape. Due to my preferences, I have various sizes and the size of the products are spot on to what I want. And this aided by the great descriptions.

I got a discount code with my second purchase, which was a nice surprise. My last order, received this week, had a special gift of a pair of shorts which was an amazing surprise. Thank you Red Run!

The website is easy to use, the ordering process is very transparent & simple. The order communication process is excellent from order to delivery to receipt. Appropriate paperwork with the order, and a returns form if required. My first order came in a lovely sturdy black box with Red Run tissue paper. I get volume appropriate emails from the Red Run website which keeps me informed of products and sales.
I'm a returning customer, and will definitely buy from Red Run again.

Yes, some people will comment that the products are more competitively priced, but it is reflected in the quality & uniqueness of the items. For me, they are worth what you pay!

Look forward to new season items. I'm on a hunt for a fluorescent yellow top to complement the tie on my leggings (hint hint). :-)

3 August 2026
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Reply from Red Run

Hi Shirley,

Thank you so much for taking the time to leave such a wonderfully detailed review 😊

It genuinely means so much to us to hear how you first discovered Red Run through Flannels and then found your way to our website.

Even better to know that you’ve become such a loyal returning customer and have built quite the Red Run collection along the way😍

We’re thrilled that you love the unique styling, quality and fit of our pieces, and that they continue to wash well and keep their colour and shape.

We put a lot of thought into every detail, from the product design and descriptions right through to the packaging and delivery experience, so it’s fantastic to hear that it’s all making a difference.

And we absolutely LOVE hearing that people are noticing your outfits, that’s exactly what we hope for when we say
When Fashion Works Out✨

As for your fluorescent yellow top suggestion… 👀💛
We’ll definitely take that hint & Consider it officially noted.

Thank you again for your incredible support and for choosing Red Run.

We can’t wait to see what you think of the new season pieces and hopefully add something fluorescent yellow to your collection one day.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Amazing quality fast delivery will…

Amazing quality fast delivery will definitely be buying more!!

4 August 2026
Red Run logo

Reply from Red Run

Hi Natasha,

Thank you for your wonderful feedback.

We’re delighted to hear that you were impressed with the quality of your purchase and our speedy delivery service.

Your satisfaction means a great deal to us, and we truly appreciate your continued support.

We look forward to welcoming you back and exceeding your expectations again in the future.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Red run hun

Fast transaction. Communication is 11/10 dispatched and delivered in record time. Products speak for themselves 💯

31 July 2026
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Reply from Red Run

Hi Carys,

Thank you so much for your exceptional feedback.

We are grateful to hear that you were impressed with our communication, speedy service and delivery.

It’s wonderful to know that the quality of our products speaks for itself.

Your kind words and support are truly appreciated, and we look forward to serving you again very soon ✨

Best wishes,
The Red Run Team

Rated 5 out of 5 stars
Red Run logo

Reply from Red Run

Hi Siddy,

Thank you so much for your lovely feedback.

We’re delighted to hear that you’re pleased with the quality and feel of our materials and sets.

We truly appreciate your support and look forward to welcoming you back for your next purchase ✨

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

The new active set

The new active set is lovely, really good quality and true to size.

14 July 2026
Unprompted review
Red Run logo

Reply from Red Run

Hi Anthony,

Thank you so much for your wonderful feedback ✨

We’re delighted to hear that you love our new active set and are pleased with the quality and true-to-size fit.

We truly appreciate your support and look forward to bringing you more beautiful pieces in the future.

Best wishes,
The Red Run Team

Rated 3 out of 5 stars

I like the red run clothing it’s great…

I like the red run clothing it’s great quality, a bit pricey for what it is but I suppose it’s the branding we pay for. The returns policy is just ridiculous for this day and age, you need a printer to return, it’s only 14 days return window after that it’s store credit only and navigating the return portal is just a difficult process in general. Sizes run out fast so exchange isn’t likely it’s just not a great system I try to buy through different company’s like jd instead as you get more simple return options ect

15 July 2026
Red Run logo

Reply from Red Run

Hi Jamie,

Thank you for taking the time to share your feedback with us.

We're really pleased to hear that you love the quality of our clothing and appreciate your honest comments.

We're sorry to hear that our returns process hasn't met your expectations.

We understand how important it is for returns to be simple and convenient, and we appreciate your feedback regarding the need for a printer, the 14-day return window, and the overall experience with our returns portal.

We also understand how frustrating it can be when popular sizes sell out quickly, making exchanges difficult.

Customer feedback like yours is incredibly valuable, and we'll be sure to share your comments with the relevant teams as we continually review and improve our services.

Thank you again for your support, and we hope to provide you with a smoother experience in the future.

Kind regards,
The Red Run Team

Rated 5 out of 5 stars

У мене був чудовий досвід покупок з red run

I had a great experience shopping with Red Run! I ordered sweatpants, a hoodie, and a cap, and everything exceeded my expectations. The quality is excellent, the materials feel premium, and the items fit perfectly. The delivery was fast, and everything arrived in perfect condition. I’m very happy with my purchase and will definitely order from them again. Highly recommended!

25 July 2026
Unprompted review
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Reply from Red Run

Hi Iryna,

Thank you so much for your wonderful review.

We're delighted to hear that you had such a great experience shopping with us.

It's fantastic to know that you're happy with the quality, fit, and premium feel of your sweatpants, hoodie, and cap.

We're also pleased that your order arrived quickly and in perfect condition.

Your recommendation means a great deal to us, and we truly appreciate your support.

We can't wait to welcome you back for your next order.

Kind regards,
The Red Run Team

Rated 3 out of 5 stars

Quality or Service of both please?

Quick delivery overall quality of product average.

10 July 2026
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Reply from Red Run

Hi Paul,

Thank you for taking the time to leave your feedback.

We're pleased to hear that you were happy with our quick delivery. We're sorry to learn that you feel the product quality is average.

Customer feedback is incredibly valuable to us & we will be sure to feed this back to our team.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Fantastic prices & quick delivery on my…

Fantastic prices & quick delivery on my order. The fit & quality are superb. Really worth the money. I will definitely be purchasing more

9 July 2026
Red Run logo

Reply from Red Run

Hi Debbie,

Thank you so much for your fantastic review😊

We're delighted to hear that you were pleased with our prices, quick delivery, and, most importantly, the fit and quality of your order.

Knowing you feel our products are great value for money means a lot to us.

We truly appreciate your support and can't wait to welcome you back for your next purchase.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Loving the new season cant wait for…

Loving the new season cant wait for more releases

14 July 2026
Red Run logo

Reply from Red Run

Hi Danielle,

Thank you so much for taking the time out to leave us your wonderful feedback.

We're so pleased you're loving the new season 💫

We have lots more exciting releases on the way, and we can't wait to share them with you.

Keep an eye out, there's plenty more to come 😊

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Bought for my daughter the material is…

Bought for my daughter the material is amazing great sizing and absolutely gorgeous on

10 July 2026
Red Run logo

Reply from Red Run

Hi,

Thank you so much for your lovely review 💫

We're delighted to hear your daughter loves it.

It's wonderful to know you were happy with the quality of the material, the sizing, and how gorgeous it looks😍

We really appreciate you taking the time to share your feedback, and we hope to see you back again soon🖤

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Excellent customer service fast…

Excellent customer service fast delivery quality product 👌

10 July 2026
Red Run logo

Reply from Red Run

Hi Christopher,

Thank you so much for your wonderful feedback😊

We're delighted to hear you were happy with our customer service, fast delivery, and the quality of your product.

Your kind words mean a lot to us, and we truly appreciate your support.

We look forward to serving you again soon.

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

The latest menswear is the best yet

The latest menswear is the best yet! My only moan is that there aren’t enough colours 😂

13 July 2026
Unprompted review
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Reply from Red Run

Hi Gary,

Thank you so much for your lovely review😊

We're so pleased you're loving our latest menswear collection.

We hear you on the colours, We'll definitely pass your feedback on to the team.

Thanks for your support, and we hope you find another favourite soon👌

Best wishes,
The Red Run Team

Rated 5 out of 5 stars

Love the stuff and the new material is…

Love the stuff and the new material is insane

11 July 2026
Unprompted review
Red Run logo

Reply from Red Run

Hi Laura,

Thank you so much for your amazing feedback.

We're so happy to hear you're loving the new material, it means a lot to us.

We really appreciate your support and can't wait to bring you even more products you'll love.

Thanks again for taking the time to leave us a review😊

Best wishes,
The Red Run Team

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