I am extremely happy with the service I received! The consultant was incredibly dedicated and always went out of their way to help me resolve my issue. Highly recommended
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Updated: They have been very helpful from the Dutch support, sending a replacement poster, days after this Trustpilot review. I'm grateful. I'll update to 5 stars upon completion. Thank you mypost... See more
Company replied
Great customer service, my package was sent to wrong address of my own fault. When it was returned to them, damaged,they replaced my order and sent it straight to the correct address after emailing me... See more
The website is very easy to navigate and they don't seem to spam me with useless emails 24/7 which is nice. The poster that I had ordered arrived within a week (which is even more impressive seen th... See more
4.6
Excellent
1K reviews
Asks customers to review
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I am extremely happy with the service I…
I am extremely happy with the service I received! The consultant was incredibly dedicated and always went out of their way to help me resolve my issue. Highly recommended
7 August 2026
Unprompted review
Great customer service
Great customer service, my package was sent to wrong address of my own fault. When it was returned to them, damaged,they replaced my order and sent it straight to the correct address after emailing me. Would buy again. Product was great well packaged and good quality.
1 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
My order arrived later than promised
My order arrived later than promised. Too late. Myposter dispatched it one day after it was supossed to be delivered.
We've received it 4 days later than it was announced when I payed for them.
26 May 2026
Unprompted review
Reply from myposter
Dear Carolina,
Thank you for your review.
We are very sorry to hear that your order arrived later than expected. We understand how disappointing this is.
Unfortunately, based on your review and first name alone, we are not able to locate your order in our system.
Could you please contact us at service@myposter.nl and include your order number? We will then be happy to check what happened and look into a suitable solution for you.
Our sincere apologies for the inconvenience.
Kind regards,
Team MYPOSTER
Everything was pretty good and done…
Everything was pretty good and done quickly, also the post packaage arrived in a short time, only the courier they use didn’t announce his arrival time, but luckily I was home
11 October 2025
- Package not received
- Package not received
- Unable to reach customer service: phone number invalid, mail address invalid and no chat available
3 July 2025
Unprompted review
Reply from myposter
Your MYPOSTER team here.
Our sincere apologies that your order has not arrived. We understand that this is very frustrating. Our goal is always to keep our promises, and we’re sorry that this was not the case for you.
We will reach out to you personally to find a suitable solution or compensation together.
Kind regards,
Your MYPOSTER team
Timely delivery, high resolution and quality
Timely delivery, high quality although I only opted for the very basic offer. I am very happy with the poster!!
6 April 2025
Not a atisfactory photo format.
I have been ordering from you all the time , I always get wrong original photo format from you.It will be my last time .I ordered a very huge format 120cm but under was cut out I don't know if if that was intentional ,if not then your software has a problem. A software must be able to precisely resize any original photo based on the any format.
10 February 2025
Reply from myposter
Dear Egbert,
Thank you for your review.
You ordered a poster in the size 80 x 120 cm. Your photo has a different ratio than the 2:3 ratio as 80x120 cm is. With a width of 80 cm, your photo is 145.6 cm high. This means that a crop of your photo must be determined. The crop is clearly shown in the configurator during the ordering process.
If you want all of the photo printed, you must order a poster in the 80 x 145.6 cm size. We do not distort the photos, as a person or building would become out of proportion.
We therefore don't understand that you are leaving a review of 1 star for this reason, because the ordering process clearly shows what to expect from your order.
I will contact you by email for a possible suitable solution.
Best regards,
The MYPOSTER-Team
Perfect Quality
Perfect Quality, wonderful color and frame! Thank you so much. I am so happy!
20 November 2024
Amazing quality!
The quality of the prints was absolutely amazing!
Will order from here in the future for sure.
Super easy/quick to make the order too
17 September 2024
I paid over €100 for a large poster and…
I paid over €100 for a large poster and thus expected a high quality image. The image is ok, but not as sharp as my own home printer, which frankly for the price was disappointing. The print was unable to produce sharp text, the rest of the image was good enough. The red colour however was also slightly bleeding on the image.
8 June 2024
Absolutely don’t recommend this company
This is already second time when I have problems with this company. This time they cut my photos and took half of centimetre just because. I received photos that didn’t suit to my frames and I could not use for the present that I was preparing. For my refund request I got answer that “all prints are trimmed minimally on the edge, so that no cut marks appear”, so if I order printed photos 9x13 and receive 9x12,5 – it’s absolutely fine for them.
The best part was that now if I need to get refund (for mistake that they did), I need to send my private printed photos back to them. What exactly they will do with someone printed private photos god knows… I can understand if it was a product that they could resell, but 10
little photos? For real?
I’m not even speaking that Myposter take 5€! for delivery, when you order printed photos for 3€. So in total I asked to send me back my 8€ for ruined photos, wasted time and ultimately ruined plans for a gift.
Bravo Myposter and Estefania (girl that ask we to send back my photos for refund) who absolutely doesn’t care about clients at all.
30 May 2024
Unprompted review
Good quality and printed well
Good quality and printed well! Was nervous with digital uploads but it went good! No issues. Happy with my order
31 March 2024
All round good service
Easy to use website, efficient service, quick delivery, good quality prints, care taken with packing. Highly recommended.
9 January 2024
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