We are very happy with our Mirozza kitchen faucet. It's attractive, well designed, and made from quality materials. We had a hansgrohe faucet before this one that cost twice as much but looks and feel... See more
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Review summary
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Reached out to purchase from Canada and customer service was able to assist during every step. They reached out each step of the process and also to check-in to ensure everything was satisfactory. Th... See more
Company replied
We're very impressed with the product, but also the customer service! We got a picture of our faucet as it was packaged and a follow up asking if we were pleased a little while after the item arrived.... See more
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Thank you Marek for great service and exceptional quality faucet. Our new faucet is beautiful and we are very pleased to be getting so many compliments. Our plumber mentioned that it was one of the ea... See more
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Company details
Written by the company
Mirozza, a family-owned manufacturer based in Chicago, redefines excellence in faucet design and craftsmanship. We're committed to delivering premium quality, durability, and style, ensuring every faucet is meticulously crafted from lead-free brass with no plastic structural components. Our modern designs boast spot-free finishes, metal sprayers and easy installation, all backed by a lifetime limited warranty. With cUPC, NSF, LEAD FREE, and IAPMO certifications, we uphold the highest standards of health and safety, complemented by VIP-level customer service. Experience the Mirozza difference – it's worth the switch.
Contact info
3215 N. Page Ave., 60634, Chicago, United States
- 224-432-0128
- marek@mirozza.com
- mirozza.com
4.6
Excellent
33 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very disappointing experience
Very disappointing experience. Poor service, below-average quality, and definitely not worth the price.
4 November 2026
Unprompted review
Reply from Mirozza
Look, I keep getting your messages offering to delete bad reviews for $90 a pop. I’m not paying you a dime. This is the second one-star review from your fake account from PAKISTAN, and it’s clearly a scam. I don’t get why Trustpilot won’t do anything about it, even after I’ve reported it several times. I guess they only care if I shell out $3,800 a year for a Plus membership, which I’m not doing either. If a real customer left a bad review, I’d own it, but I can’t stand these fake ones. Nice try, Ahsan Baloch—calling me from Pakistan to offer this "service" right after I blocked you. It’s no coincidence. Keep the fake reviews coming if you want, but I’m never paying you or any other scammer for their removal. To my customers: I’d own up to any real feedback, but it’s ridiculous that Trustpilot ignores this unless I pay their extortionate fees. A $3,800 annual plan? Just so they can give me priority and better support? They would probably " look into this matter" if I was a paid member. If I don't pay up, to either party, I'm basically on my own. It's a shame!
Marek
Mirozza Owner
Quality Product
Faucet is as described. Arrived on time and in perfect shape. Had planned to install myself. But after attempting to disconnect the old water lines and seeing that our valves needed replacing and the whole job was more strenuous than this 72 year old can handle, arranged for a plumber to do the change out, which took him over an hour. After a month, the Faucet is working fine, looks great and solid.
Not an issue, but I would have changed the design so that the bar that the sprayer attaches to not only swivels as it does but also could be adjusted up and down to allow for hands off cleaning of larger items in the sink. When the sprayer is detached, you can of course move it wherever you want, but you have to have a hand on it.
But all in all, a great product!
3 November 2026
Reply from Mirozza
Hi Gary,
Thank you so much for taking the time to leave such a wonderful 5star review. It means the world to hear that your faucet arrived in perfect shape and is working wonderfully after a month of use.
Smart move calling in a plumber when those older valves got stubborn, certainly saves a lot of headaches! Ireally appreciate your honest feedback and your suggestion regarding the spray bar design. Being able to adjust the height of the docking arm for hands free washing of bulky items is a great idea. I am always looking for ways to make my hardware better, and insights from experienced users like you directly drive my product development and future innovations. I might just have to look into engineering something along those lines!
If you ever need anything else down the road, please don't hesitate to reach out directly. Thanks again for choosing Mirozza!
Regards,
Marek
Mirozza
Quality faucet
Quality faucet. From ordering to receiving product, great customer experience. If you are looking for a new faucet, would definitely recommend.
20 October 2026
Reply from Mirozza
Thank you for taking the time to share your review, Gina! Knowing you're happy with both the faucet quality and the ordering experience truly makes my day. Enjoy your new setup, and thank you for supporting Mirozza!
Warmly,
Marek
Mirozza
I appreciated the owner sending me…
I appreciated the owner sending me specific emails about the delivery. The faucet is really smart looking. And I bought it because it promises "no plastic parts!"
20 October 2026
Reply from Mirozza
Thank you so much for taking the time to leave this review! Delivering real quality is what I take pride in— I've eliminated plastic body and structural internal parts, reducing plastic to only the absolute bare minimum needed for water sealing and aeration. I'm thrilled to hear that commitment to quality shines through and that your new faucet is looking sharp in your home!
Warmly,
Marek
Founder & Owner, Mirozza
Love the look and design
Love the look and design, and it works great with great pressure
20 October 2026
Reply from Mirozza
Thank you for the review, Robert! Getting that perfect balance between sleek design and strong water pressure is always my main goal, so I'm glad to hear it's working so well in your kitchen.
Best,
Marek
Founder & Owner, Mirozza
Quality with 5 star service
I purchased the "Logan" model faucet and have been pleasantly surprised ever since. The checkout process was smooth and easy. After that I anticipated a generic email with a tracking number. What I got instead was a personalized email with a photo of them quality inspecting the actual faucet I would be receiving. Who knew that level of customer service existed still? Not me! I stumbled across this brand on reddit, I know, yikes! But I was desperate for something besides Delta or Kohler that was actually a quality product. I was tired of buying faucets and being disappointed. I am happy to report that I am exceedingly impressed with the quality of this product. It operates smoothly and easily, yet feels solid. Nothing feels cheap or plastic. It was simple and easy to install as well. My husband had it installed and running within 30 minutes. Considering the quality of the product I do not regret a single penny spent on this and I will be (and already have been) recommending Mirozza to anyone needing similar products. If you're even remotely on the fence about their products, let this be the review to bring you to checkout. You will not be disappointed.
20 October 2026
Reply from Mirozza
Reading this absolutely made my day—thank you! I know finding a new brand on Reddit can feel like a gamble, but I’m so glad I could exceed your expectations.
I take a lot of pride in personally inspecting every faucet and sending those photos out, so knowing that extra touch meant something to you makes all the effort worth it. I'm thrilled the "Logan" was a hit, installed easily for your husband, and feels built to last. Thank you for your support and for spreading the word about Mirozza!
Best,
Marek
Founder & Owner, Mirozza
Great product
Great product. Really solid. Looks great. Operation feels great. Excellent spray pattern. Promt delivery.
20 October 2026
Reply from Mirozza
Thank you so much for the 5-star review! Knowing you're happy with the solid feel and performance of the faucet means everything to me. I'm glad I could get it shipped out to you promptly. Enjoy your new setup, and thanks for supporting Mirozza!
Warmly,
Marek
Mirozza
Reply from Mirozza
Thank you so much for taking the time to leave such a kind review! I'm thrilled to hear the shipping was fast and that you're loving the quality of your new faucet. If you ever need anything else, I'm always here to help!
Best,
Marek
Mirozza
Just installed the Halstead kitchen…
Just installed the Halstead kitchen faucet. It is beautiful and works perfectly. Comparable to faucets costing 3 or 4 times as much incredible value. The owner is always available to answer questions.
12 September 2026
Unprompted review
Reply from Mirozza
JB, thank you so much for taking the time to leave this wonderful 5-star review! It truly means a lot to me personally.
I’m thrilled to hear that you’re loving your Halsted kitchen faucet, and I hope you’re enjoying the Humboldt drinking water faucet and matching soap dispenser as well. I think the three together make a beautiful and functional combination.
Your comment about the quality being comparable to faucets costing 3 or 4 times as much is especially meaningful to me. That is exactly what I set out to accomplish with Mirozza, premium quality, beautiful design, and exceptional value without the inflated price.
And thank you for mentioning that I’m always available to answer questions. As the owner, I believe strongly that our customers should be able to reach a real person who stands behind the products. I personally care about every faucet that leaves our doors.
Thank you again for choosing Mirozza and for supporting our small family-owned business. I truly appreciate your trust, and I hope you enjoy your Mirozza products for many years to come!
Marek
Owner, Mirozza
Fantastic products
Edit: I want to mention that I only heard about this company in a home -improvement type forum, so their exposure in my experience is still pretty limited. I believe this company would explode in popularity if their name received more promotion online. You’d be hard pressed to find equivalent quality products at the same price point, that offer the same amount of customer support all along the way.
Original review: Fantastic products, from the fit, finish, and functionality. The Halsted faucet and soap dispenser actually feel like quality. I had a couple questions during my install, and reached out to their CS through email, and had a response within a couple hours. They even followed up with me again a few days later to make sure everything went smoothly.
It’s increasingly rare to find a company that actually stands behind their product. I really hope they are able to expand their product lines to include bathroom hardware, and be able to offer the same quality without the incredible markups that you encounter with the big name brands’ “quality” lines.
I would gladly buy from this company again!
20 August 2026
Reply from Mirozza
Paul, thank you so much for taking the time to leave such a thoughtful and detailed review. I truly appreciate you sharing your experience with the Halsted faucet and soap dispenser, but even more so, I’m grateful that you took the time to mention the support you received during your installation.
As the owner of Mirozza, comments like yours mean a tremendous amount to me. I’m building Mirozza very differently from the big brands — through quality products, personal customer service, and most importantly, recommendations and word of mouth from customers like you.
Your comment about discovering Mirozza through a home-improvement forum really made me smile. It’s exactly why your recommendation matters so much. If you ever share your faucet, kitchen, or renovation online, I would be incredibly grateful if you mentioned Mirozza by name. Every mention, recommendation, and conversation helps more people discover what I’m trying to build.
And yes — the bathroom hardware is coming! 😊 I’m working toward expanding the Mirozza line while staying true to the same philosophy: exceptional quality without the luxury-brand markup, backed by real customer support.
Thank you again, Paul, for your trust, your support, and for giving Mirozza a chance. Knowing you would gladly buy from me again is one of the best compliments I could receive.
Marek
Owner, Mirozza
Reply from Mirozza
Kristi, thank you so much for taking a moment to leave this review. I’m truly grateful that you chose Mirozza, and it means a lot to me personally to hear that you’re happy with the product and that it arrived quickly.
As a small business, every customer truly matters to me. I take a lot of pride in the quality of every Mirozza faucet that leaves my hands, so knowing you had a great experience makes all the hard work worthwhile.
Thank you again, Kristi, for your trust and support. I hope you enjoy your Mirozza for many years to come!
Marek, Owner of Mirozza
Great customer service & products
We're very impressed with the product, but also the customer service! We got a picture of our faucet as it was packaged and a follow up asking if we were pleased a little while after the item arrived. The whole process felt very personalized, and we couldn't be happier.
21 August 2026
Reply from Mirozza
Stuart, thank you so much for taking the time to share such a thoughtful and honest review! I truly appreciate the time you spent writing about your experience with Mirozza.
I’m especially happy to hear that both the quality of the faucet and the personal customer service exceeded your expectations. I believe buying a high-quality faucet should feel different from the typical online shopping experience, which is why I personally make sure each faucet is inspected, photographed before shipping, and followed up on after delivery.
Knowing that you felt the entire process was personalized and that you couldn’t be happier with your Mirozza faucet means a great deal to me. Thank you again for your trust and support of my small business. I hope you enjoy your faucet for many years to come!
Marek, Owner of Mirozza
Reached out to purchase from Canada and…
Reached out to purchase from Canada and customer service was able to assist during every step.
They reached out each step of the process and also to check-in to ensure everything was satisfactory. They also assisted when I ran into a slight issue during install even providing links to hardware I would need to fix the issue. Overall amazing customer experience!
8 June 2026
Reply from Mirozza
Luis, thank you so much for taking the time to share your honest review and for giving Mirozza a 5-star rating! It truly means a lot to me.
I’m especially glad I was able to assist you throughout the entire process, from your purchase in Canada to installation. I believe great customer service doesn’t end when the faucet ships, it’s important to be there every step of the way and make sure everything is working exactly as it should.
Thank you again for your trust and support. I’m very happy to hear that you had an amazing experience with Mirozza, and I hope you enjoy your faucet for many years to come!
Marek,
Owner of Mirozza
Family business
Family business, personal touch. Great communication. Awesome quality product. Fast shipping. Highly recommend.
2 August 2026
Reply from Mirozza
Thank you so much for taking the time to share such a wonderful review! It truly means a lot to me. As a family owned business, I believe great products should come with great personal service, and I’m so glad that came through in your experience.
I’m especially happy to hear you’re pleased with the quality, communication, and fast shipping. Your recommendation and support of Mirozza mean a great deal to me.
Thank you again for choosing Mirozza.
Regards,
Marek, Owner
Talking with the owner of the company
Talking with the owner of the company , i was looking for high quality fixture because of failed fixtures from 2 leading manufacturers.
I am thrilled so far and just appreciate a company who answers the phone and talks to you!!!!
29 July 2026
Reply from Mirozza
Dear Gloria,
Thank you so much for taking the time to leave such a wonderful 5 star review. It was a pleasure speaking with you and learning about your experience with other fixtures. I am honored that you chose to give Mirozza a chance and I'm thrilled tohear that you're so happy with your new faucet.
As a small family owned business, I believe every customer deserves to speak with a real person who genuinely cares. Being available to answer questions and help before and after the purchase is just as important to me as building a high quality faucets.
Thank you again for your trust and your support. It means more than you know and I hope your new Mirozza faucet serves you beautifully for many years to come.
Regards,
Marek
Owner, Mirozza
Great quality and less expensive than similar styles
When the original faucet I wanted got back ordered I ordered a Mirozza because it was well reviewed online and in stock. It arrived fast and at first I wasn’t sure if it was as nice, but I didn’t want to delay my kitchen. To my pleasant surprise, the quality really shines when it’s installed. It looks and feels great, saved me over 500 bucks and lost time, and the owner was lovely and highly communicative even when I was thinking about returning it before the install. I’m so glad I kept it!
It’s rare these days to find a company that you can tell really cares about its products and this one is it.
10 July 2026
Reply from Mirozza
Dear S.K,
Thank you so much for taking the time to share such a thoughtful review. It truly means a lot to me.
I completely understand your initial hesitation, especially when you had your heart set on a different faucet. That makes it even more rewarding to hear that once your Mirozza faucet was installed, it exceeded your expectations in both quality and appearance.
I'm especially grateful that you mentioned our communication throughout the process. I believe every customer deserves honest, personal service, and I'm always happy to answer questions and help however I can. Knowing that you decided to keep the faucet and are now so happy with your choice is the best compliment I could receive.
Thank you again for placing your trust in Mirozza and for recognizing the care that goes into every product. I hope you enjoy your new faucet for many years to come!
Regards,
Marek
Owner, Mirozza
Reply from Mirozza
Thank you so much, Mark, for taking the time to leave such a wonderful 5-star review. I'm truly grateful for your support and for your kind words about the quality, design, and customer service.
It means a great deal to know you're happy with your new Mirozza faucet. I work hard to ensure every customer has an exceptional experience from the moment they place an order until their faucet arrives. Thank you again for choosing Mirozza, it was a pleasure serving you.
Marek, Owner
Great faucet with strong flow
Great faucet with strong flow. Awesome company they actually sent a picture of the faucet before it shipped and it arrived in good condition.
10 July 2026
Reply from Mirozza
Thank you so much, Marianne, for your wonderful review! I'm so glad you're enjoying your new Mirozza faucet and its strong water flow. I'm also happy you appreciated receiving a photo of your faucet before it shipped. I personally inspect every faucet here in Chicago before it leaves for its new home, and sending that photo is my way of giving customers extra confidence that they're receiving exactly what they ordered. Thank you for your trust and for supporting my small family owned business. I truly appreciate it!
Marek, Owner
Very well made product..insanely fast…
Very well made product..insanely fast ship time and direct owner communication and care. 10000% recommend.
10 July 2026
Reply from Mirozza
Thank you so much, Courtney, for taking the time to leave such an amazing review! It truly means a lot to me. I'm thrilled to hear you're happy with the quality of your Mirozza faucet and that it arrived so quickly. As the owner, I believe every customer deserves personal attention and care from start to finish, so your kind words are incredibly rewarding. Thank you for your trust, your recommendation, and for supporting my small familyowned business. I hope you enjoy your new faucet for many years to come!
Marek, Owner
Built to last!
After going through 2 or three different Moen and Kohler products in our kitchen — each one not lasting even 8 years, I was so excited to see someone recommend these all metal kitchen faucets. We ordered two for our kitchen and installed them a week ago and I am just THRILLED with them. The hardest part of the install was getting the old faucets off because parts were rusted and broken. The Mirozza faucets feel substantial and really nice. They’re very sleek and clean looking, the finish is very nice and they don’t hold spots from our hard water. They’re were easy to install. The flow pressure is really nice. They just seem wonderful and like they are going to last. We’re so happy with this purchase.
8 June 2026
Reply from Mirozza
Wow, thank you so much for taking the time to write such an incredible review. Reading feedback like yours is exactly why I started Mirozza.
It means a lot to hear that after going through several Moen and Kohler faucets, you decided to give my brand a chance. I designed these faucets with one goal in mind: to build a kitchen faucet using as much metal as technically possible, so homeowners don't have to keep replacing them every few years. Hearing that you immediately noticed the solid feel, beautiful finish, and strong water flow is incredibly rewarding.
I'm also glad the installation was straightforward—other than convincing those old rusty faucets to let go! 😊
Thank you again for putting your trust in Mirozza and for supporting my family-owned business. I truly appreciate your kind words, and I hope your new faucets serve you and your family reliably for many years to come.
Warm regards,
Marek
Owner, Mirozza®
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