My order took much longer than expected to arrive, but the final product turned out amazing and I’m very excited about it. While the wait was frustrating, the company ultimately delivered. Clearer upf... See more
Company replied
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Minocustom is dedicated to using premium fabrics and cutting-edge printing technology to ensure your piece is more than just a T-shirt; it's a treasured, wearable work of art. It's about taste, resonance, and cultural symbols that can bring a smile without words. With Minocustom, express your unique aesthetic and connect with those who share your passion for classics in your daily life. Respect the classics and wear what you love.
United States
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The advertised shirt was not on your website. Moreover, I chose the right size and correct color but somehow ended up with a different color shirt than I wanted.
Great designs & easy enough to purchase .
The design could be personalised in many ways (top style, colour, size) and it arrived as expected and earlier than the anticipated delivery date. Happy customer!
I ordered three sweaters, and I honestly could not be more disappointed. The images printed on all three sweaters are extremely pale, grey and washed out, and look absolutely nothing like the vibrant and clear images shown on the website. The quality is nowhere near what I was led to expect when placing the order.
I contacted customer service expecting a reasonable solution. Instead, I was offered 20% off my NEXT order. Why would I place another order after receiving products of such poor quality? This was obviously completely useless to me.
After several messages back and forth, I was eventually offered a 10% refund for three sweaters that I will never use. I declined.
The only other option offered was to return the sweaters at my own expense. I was also told that I would have to cover any potential customs/tax costs, and that if the package did not reach an address in China, I would apparently receive nothing back.
This is an absurd way to treat a customer. The product quality is extremely poor, the images on the website are highly misleading, and the customer service has been just as disappointing.
I simply wanted a full refund for products that do not remotely match what was advertised. Instead, I have spent far too much time arguing with customer service over a problem that should never have existed in the first place.
Extremely disappointed. I would absolutely NOT recommend this company.
Reply from Minocustom
Sent me terrible quality print on a t-shirt, blurry AI upscaled image with illegible text. When I complained they tried to dissuade me from returning it by telling me it was going to be expensive and take along time. Then then offered me 20% off a NEW order.
Imagine selling someone a pile of dookie and then telling them they have 20% off for MORE dookie.
update: minocustom's response to my review is more lies, they have not actually offered me a refund. they offered me 30% on a new order... and later a 15% refund.
I paid for 100% of a an unwareable shirt.
Reply from Minocustom
THe shopping experience was great, i found you on an AD on instagram with some star wars graphic tees with an excelent design, hope the quality of the shirt and the printing are the same.
Reply from Minocustom
Quick ordering service, couldn't ask for better. 😃
Reply from Minocustom
Got this website recommended on Instagram and was hesitant, but so glad I ordered. Got the Spider-Man and Kill Bill tops and they’re such good quality - lovely distressed design t-shirt (quite thick/great quality and so comfy) and really crystal clear motif. Will definitely be ordering more
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Simple to find what I wanted , great choice of products , thanks .
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quality of the t-shirts was great and arrived pretty quick. thanks
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I really like the shirt I bought!
Great range of styles and graphics
Thank you for your great products!!!
Reply from Minocustom
Great design and very comfortable shirt.
Very satisfied!
Reply from Minocustom
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