Mineperfumelab logo
Visit website

Mineperfumelab Reviews 

2,230
•
TrustScore 4.5 out of 5

4.4

Perfume Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 631 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful fragrances, noting that the diverse scents are deeply rich, long-lasting, and truly unique compared to other established brands on the market. People also love the gorgeous, elegant packaging details and the exceptionally fast, reliable delivery service provided consistently by the team. However, some people mentioned issues with delivery packaging, noting that certain sample vials occasionally arrived loose, spilled, or broken inside the larger box. A few consumers also felt that a couple of fragrances lacked the longevity, strength, or complexity they personally preferred in their daily wear.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the fragrances as elegant and long-lasting.... See more

Quality

People report positive experiences with quality, highlighting the elegant notes and longevity of the... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the exceptionally fast... See more

Order

Customers consistently note ambiguous experiences with order processes, reflecting a clear split in... See more

Service

Users describe positive interactions with service, highlighting fast ordering, quick order processing, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

wonderful fragrances all around! I especially like the shamrock. amber cafe, milk rhum, oud, and vessevo I've tried so far. Love them all. I applied the Oud 6 hours ago and can still smell it. I actu... See more

Company replied

Rated 5 out of 5 stars

I've purchased perfumes from Mine Perfume Labs a few times now. I'm never disappointed in terms of response times and the packaging is always exceptional. As with any "blind" purchase ie; going on lin... See more

Company replied

Rated 5 out of 5 stars

Tested an oriental and woody discovery set and enjoyed each and every one of the samples. Long lasting perfume, all day, rarely happens for me with so called established brands. Ordered Vesevo and I w... See more

Company replied

Rated 5 out of 5 stars

The large bottle perfume arrived quickly and its awesome! I'm ordering a couple other large bottles from my first sample set and also look forward to discovering more scents from their wide array of s... See more

Company replied

Company details

  1. Perfume Store

Written by the company

Mine Perfume Lab nasce in Italia come un progetto autentico e sensoriale: fragranze intense, al 25%, pensate per evocare ricordi e identità. Ogni profumo è un racconto, rifinito a mano tra cera lacca e dettagli artigianali, per trasformare emozioni in esperienza.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(2,230)

2,163 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I was looking for Diorissimo with no…

I was looking for Diorissimo with no lick. Mine Lab makes Muguet
(similar.) I was molto satisfied by its strength,lasting very long.
Excellent product,bravissimo!
Buy their truly great formulas.
Grazie,cari!!💖

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful products

Wonderful products - love my multiple scents - and the packing is beyond amazing - I love getting presents - love.

26 March 2026
Mineperfumelab logo

Reply from Mineperfumelab

Grazie per il tuo feedback 💛

Rated 1 out of 5 stars

Never received my order.

Never received my order.

28 August 2026
Mineperfumelab logo

Reply from Mineperfumelab

Thank you for your feedback 💛
We're very sorry that you haven't received your order yet.
Please email us at customer@mineperfumelab.com with your order number so we can immediately check the shipping status and help you resolve the issue

Rated 5 out of 5 stars

Chefs kiss

As a perfume addict, great combination of notes! Will buy more!

28 July 2026
Mineperfumelab logo

Reply from Mineperfumelab

Grazie per il tuo feedback

Rated 1 out of 5 stars

My sample set of 12 vials arrived…

My sample set of 12 vials arrived broken and empty. Each vial.
It must have broken in processing or shipping.
I’m begging for a replacement. But don’t want to ship broken empty vials to Italy.

I have photos to show the broken glass vials.

26 August 2026
Mineperfumelab logo

Reply from Mineperfumelab

Thank you for your message 💛
We’d like to confirm that you can contact us directly at customer@mineperfumelab.com by attaching photos of the damaged product so we can check it right away and help you as quickly as possible

Rated 5 out of 5 stars

It’s more beautiful than I expected

It’s more beautiful than I expected. I expected nice and sweet and clean as I love bamboo. I received elegance, strength, warmth and love, all in a bottle. Thank you ( next order very soon)

26 August 2026
Mineperfumelab logo

Reply from Mineperfumelab

Grazie per il tuo feedback 💛

Rated 1 out of 5 stars

I haven't received the package so I …

I haven't received the package so I cannot give a rating. Where is the package
Thank you

13 August 2026
Mineperfumelab logo

Reply from Mineperfumelab

Thank you for your feedback 💛
We're very sorry that you haven't received your package yet. This isn't the level of service we aim to provide.
Please email us at customer@mineperfumelab.com with your order number so we can immediately check the status of your shipment and help you resolve the issue.

Rated 5 out of 5 stars

I love the scent of Vessevo

I love the scent of Vessevo! I continually am stopped and asked what I am wearing. The shower gel and the lotion are a perfect addition and the scent lingers for hours.

26 August 2026
Mineperfumelab logo

Reply from Mineperfumelab

Grazie per il tuo feedback 💛

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look