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Medpets Reviews 

870
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Had just what i needed ar a great price also super quick delivery to Denmark. The delivery was actualy cheaper from Holland to Denmark than having it sent from a Danish webshop

Rated 5 out of 5 stars

Slow shipping from Germany. No problem with the item. No problems with the shipping. Recieved package within/before the latest date/shipping period.

Rated 5 out of 5 stars

I recommend it to everyone !!!!!!❤️ Fast delivery, good prices, and lots of free gifts😍

Rated 5 out of 5 stars

Very nice customer service, very quick delivery, and very fresh Royal Canin food (long expiration date) for my cat. 😊

Company details

  1. Pet Store

About Medpets

Written by the company


Medpets.dk er webshoppen til dit dyrs sundhed. Med vores digitale platform tilbyder vi det bedste til dit kæledyr. I vores webshop finder du et stort udvalg af kvalitetsprodukter til kæledyr.

✓ Gratis professionel dyrlægerådgivning
✓ Mere end 20.000 produkter til rådighed
✓ Nem returnering

Medpets appen
Download vores Medpets app nu og få glæde af eksklusive tilbud, som kun er tilgængelige i appen!


Kundeservice
Hos Medpets.dk får du ikke kun glæde af et stort udvalg af kvalitetsprodukter, men også hurtig og kundevenlig service. Har du spørgsmål om et produkt eller om dit kæledyrs sundhed? Så står vores Dyrlægeteam, bestående af dyrlæger og veterinærsygeplejersker, klar til at hjælpe dig. De giver dig gerne professionel og uforpligtende rådgivning, så du altid kan træffe det bedste valg for dit dyr.

★ Kundeservice: kundeservice@medpets.dk
★ Dyrlægeteam: veterinaer@medpets.dk



Nyhedsbrev
Er du på udkig efter gode tilbud, og vil du som kæledyrsejer have tips til at give dit kæledyr den allerbedste pleje? Tilmeld dig vores nyhedsbrev i dag, og modtag alle rabatter og gode råd direkte i din indbakke!



Contact info

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4.4

Excellent

TrustScore 4.5 out of 5

870 reviews

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4.4

All reviews

(870)

277 reviews in the last 12 months

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Rated 1 out of 5 stars

The worst!

The worst!
As update to my message before in regards of my dogs food, your message it's just a lie!
I contact another online company, ordered the food on a Friday morning, food arrived the following Monday; so your bull***t about not being in stock because "unexpected supply chain issues" its a lot of bullocks!!!
You are still being reported.

22 April 2026
Unprompted review
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Reply from Medpets

Dear P.G.L. thank youf or your feedback. Our customer service team has explained the situation. Gladly note that not all vendors receive their supply from the same wholesale or production sites. There can indeed be differences. Kind regards, Team Medpets

Rated 1 out of 5 stars

Waited more than two weeks

Waited more than two weeks, but never got the package. After complaining they just cancelled my order.

3 June 2025
Medpets logo

Reply from Medpets

Dear,

Thank you for your review.

We are sorry to hear that your order did not arrive and that you are disappointed. We kindly ask you to contact our customer service so we can work together to find a suitable solution. We are happy to assist you further and hope to make things right.

Kind regards,
Team Medpets

Rated 1 out of 5 stars

The entire package was soaking wet and…

The entire package was soaking wet and the product in the box had been opened and all the contents spilled out. The box was completely damaged.
They will replace my order, thank you 🙏

27 March 2025
Unprompted review
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Reply from Medpets

Dear,

Thank you for your feedback. We are sorry to hear that the parcel came in damaged. We advise you to contact our customer service to resolve this issue.

Kind regards,
Team Vetsend

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