Manucurist Reviews 

40,121
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

MANUCURIST has been a true surprise! I love the super natural vegan mission of the brand and I was shocked by the shiny finish, the duration of the color and by the care of my nails that finally b... See more

Company replied

Rated 5 out of 5 stars

Honestly, this was probably the best customer service experience I’ve ever had. Alyssa was so kind, patient and genuinely took the time to make sure I understood the whole process properly before anyt... See more

Company replied

Rated 5 out of 5 stars

Great products , i love all the items i have bought so far. Blur is particularly helpful to me as a nurse as it makes my nails looks like lovely without looking like nail varnish. Customer service is... See more

Company replied

Rated 1 out of 5 stars

I have been waiting for weeks, and still haven't received my order. I started looking for the tracking number and discovered that instead of my home address (the same that I always use without any iss... See more

Company replied

Company details

  1. Cosmetic Products Manufacturer
  2. Beauty Supply Store
  3. Health and Beauty Shop

About Manucurist

Written by the company

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notre mission☀️

Vous faire plaisir en proposant des vernis et soins qui vous donnent la pêche et le sourire !

Mais aussi, et surtout, qui soient le plus clean possible pour votre santé. Enough is enough! 💅

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👉 Découvrir nos produits

suivez-nous ✨

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offre de bienvenue 🤗 display img

En ce moment :
profitez d'1 vernis offert sur votre première commande en vous inscrivant
à notre programme de fidélité gratuitement et en 2 clics !

👉 Découvrir Green Addict


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

40K reviews

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4.4

All reviews

(40,121)

13,014 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Smells so, so strong

Do not buy this nail polish... It smells so bad that it triggered Asthma symptoms and caused a migraine. It's meant to be plant based. I went with the company thinking their polish would be modern meaning none harmful.

I was wrong.

I want a full refund on order-260500

I am so disappointed.

7 September 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience so far

Experience so far hasn’t been very positive. Over a week later from placing my order, I’ve received no confirmation that my order has been despatched. I’ve sent through 2 ‘contact us’ requests and no response so far. No other way of contacting customer service which is a bit frustrating….

Email confirmation suggested delivery 2-3 business days so nothing so far.
It’s a shame because the reviews show as good service, not my experience so far, thinking of cancelling my order.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Great products and customer service

Great products and customer service! I bought Green Flash kit and I love it so much! I also bought the keratin nail polish, I had such horrible nails and now they are back to normal and a lot healthier.
During last shipping one of the nail polishes got damaged and the customer service was so nice and kind to me

22 August 2026
Manucurist logo

Reply from Manucurist

It's wonderful to hear how much you're enjoying our Green Flash manicure and that our Kératine Booster has helped your nails feel healthier. We're also so glad our team could make things right after a damaged polish, thank you for your lovely feedback!

Rated 5 out of 5 stars

Best Costumer Service xx

Honestly, this was probably the best customer service experience I’ve ever had. Alyssa was so kind, patient and genuinely took the time to make sure I understood the whole process properly before anything else. She explained everything in detail, including things I might have misunderstood, and made sure to rule out any mistakes being caused by me applying the gel incorrectly. She listened to my concerns, offered her help and was so understanding throughout. What I appreciated most was that I could genuinely feel that she cared about me getting the best possible result, rather than simply trying to respond to my issue. Such a lovely experience! ❤️

4 September 2026
Unprompted review
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Reply from Manucurist

We are so happy to hear that you had such a lovely experience with our team! ❤️✨

Your kind words truly mean a lot to us, and we're thrilled that we could help you get the best possible result. 💅🤩

Rated 5 out of 5 stars

I only buy from this brand after seeing…

I only buy from this brand after seeing how healthy they have become!!!! They are long strong and don’t break anyone. I love the the colors the color selection in both gel and all the other selections!!!! They last so long. My daughter loves the kids nail polish too so thank you for creating some for kids!!

30 July 2026
Unprompted review
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Reply from Manucurist

It's wonderful to hear that your nails are becoming so long and strong! 💅✨ We're also so glad your daughter is enjoying our kids' range for her own fun manicures! ❤️🌟 Your support for our colors and selections truly means a lot to us! 🤩💅

Rated 5 out of 5 stars

MANUCURIST has been a true surprise

MANUCURIST has been a true surprise! I love the super natural vegan mission of the brand and I was shocked by the shiny finish, the duration of the color and by the care of my nails that finally breathe and look renewed, smooth, fair and stronger!

Customer care is quick and clear, they are very helpful (although IA ... ) and que dois-je ajouter? FOR ME FOR ME FORMIDAAAABLE!!

ciao dall'Italia😃

4 September 2026
Unprompted review
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Reply from Manucurist

We are thrilled that you enjoy our mission and the brilliance of our colors so much! It is wonderful to know that your nails are regaining all their strength and natural beauty. ✨💅🤩❤️

Rated 5 out of 5 stars

Great products

In my opinion, the Manicurist products are great and worth their price. Just tried the Jelly ones and absolutely love them.

11 August 2026
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Reply from Manucurist

We're so glad to hear you're enjoying our products! Our Pomme d'Amour Jelly is definitely a favorite for a reason. 💅✨❤️

Rated 3 out of 5 stars

The nail polish peels off or fades away…

The nail polish peels off or fades away very fast - just in 2-3 days

19 August 2026
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Reply from Manucurist

Hello Mariya,

I'm sorry to hear that this issue is being experienced! The durability of a long-lasting plant based products depends significantly on the application technique. I’ve sent you an email to offer further assistance and ensure you have all the necessary support for your nail journey. Please check your inbox at your convenience.
I also suggest that you attend a virtual consultation with one of our manicure experts. These are short and free video meetings, during which an expert will answer all your questions and go through all the steps with you to ensure that you get the best manicure. You can also apply your polish live with the expert to help identify any issues! You can book a consultation right here www.manucurist.com/en/pages/reserver-une-consultation-virtuelle.

Jollanare from the TeaM

Rated 5 out of 5 stars

Warmly recommend!

Love the producs! The polish stays on and is easy to apply. Beautiful colours love the jelly ones! 😊 Prefer these over other brands!

14 August 2026
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Reply from Manucurist

It's wonderful to hear that our colors and our polish are so easy for you to apply! 💅✨

We're so glad you're enjoying our Top Coat Mat, Neon Pink, Duo Mini Limes, Spicy, Beige, Hortencia, and Milky Peach. ❤️🤩

Rated 5 out of 5 stars

Great products

Great products , i love all the items i have bought so far. Blur is particularly helpful to me as a nurse as it makes my nails looks like lovely without looking like nail varnish. Customer service is brilliant and Emma went over and beyond to sort out my small issue with delivery, i will be a repeat customer! Thankyou

21 August 2026
Unprompted review
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Reply from Manucurist

It's wonderful to hear that our Active Blur is so helpful in your role as a nurse! 💅✨ We're so happy you're enjoying our products and had a great experience with our team. ❤️⭐️

Rated 1 out of 5 stars

Pickup 20 km away instead of home delivery

I have been waiting for weeks, and still haven't received my order. I started looking for the tracking number and discovered that instead of my home address (the same that I always use without any issues) I'm supposed to pick it up somewhere in a field 20 kilometers away! Never again!

21 August 2026
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Reply from Manucurist

Hello Elena,

I’m really sorry to hear about this inconvenience!
I can see that your initial request is being taken care of, and my colleague Lucie is in contact with you providing a suitable solution.
I appreciate you for your patience and your trust.

Jollanare from the TeaM

Rated 5 out of 5 stars

Some of my original and replacement…

Some of my original and replacement items came broken due to them being glass and I'm sure rough post office handling, despite it being no fault of theirs they both times got back to me immediately to send not only the replacement items but extra goodies for my troubles. As a business some things go bad that are out of your control, but good customer service is the answer 9 times out of 10 and they really excel at that!

20 August 2026
Unprompted review
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Reply from Manucurist

Thank you so much for your kind words 🥹💚 I’m so happy our team could turn these delivery mishaps into a positive experience for you! ✨

Rated 5 out of 5 stars

Impeccable customer service

I had some issue with the delivery, which I believe was the couriers’ error rather than Manucurist, so otherwise a faultless order! Really helpful and prompt customer service who came across really lovely. I haven’t received the product yet due to the aforementioned shipping error so cannot comment on the quality but if it’s anything like the quality of service then there’ll be no complaints here!

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Amazing! I am using the treatment line and it is amazing, the best products i have tried lately.

16 June 2026
Manucurist logo

Reply from Manucurist

It's great to know that your nails are improving so much with our Kératine Booster and Masque S.O.S.! 💅✨

We're so happy about your support, keep glowing! ❤️🤩

Rated 5 out of 5 stars

My experience with customer service was excellent

My experience with customer service was excellent; they always responded to my messages with kindness and addressed my needs. I am grateful to Ms. Dora excellent service.

2 September 2026
Unprompted review
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Reply from Manucurist

We're so glad our customer service team could support you with kindness and care. We'll be sure to share your lovely words with Dora 🙂

Rated 5 out of 5 stars

These are by far the best nail polishes…

These are by far the best nail polishes I’ve ever used. The colors are elegant and subtle, with excellent staying power. I absolutely love the Active range. Thank you for creating such a high-quality product and for providing fast, reliable international delivery.

17 August 2026
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Reply from Manucurist

It is so wonderful to hear that our Active range has become your favorite! 💅✨

We are also thrilled that your international delivery was fast and reliable. ❤️ Enjoy your elegant manicures! ⭐️

Rated 5 out of 5 stars

Love the product better than any…

Love the product better than any varnish I’ve used. Customer service is absolutely first class. Immediate response to a query and solution given. Never had such good service before

21 August 2026
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Reply from Manucurist

We are so happy to hear that you are enjoying our Active Glow Blueberry and our Huile Verte! 💅✨

It is wonderful to know you had such a great experience with our team. ❤️🤩

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