Makita advertised a redemption in…
Makita advertised a redemption in Bunnings Palmerston North. A 5pc 40v toolkit that would come with two additional batteries on redemption.
I bought a toolkit with the exact same tools and specs - also the only one of these kits in stock in Bunnings - only to find out that the kit that qualified for redemption was a different model number (that wasn't even stocked in the store their reps had put up the promotion in).
In other words, they advertised an offer I was completely unable to redeem, because of a few digits difference in their model number.
I've contacted Makita who say it's "under investigation". Which is absurd, because why should their internal investigation have anything to do with them honouring a redemption they advertised under false pretenses?
No attempt made by Makita to satisfy someone who has over the years spent many thousands on their tools. Don't buy toolkits from these guys