Maison de la Literie  Reviews 

84
TrustScore 3 out of 5

3.2

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Company details

  1. Bedding Store
  2. Bed Shop
  3. Furniture Store
  4. Home Goods Store
  5. Mattress Store

Written by the company

Maison de la Literie - Créateur d'harmonie Fabricants français et distributeurs de literie de qualité depuis 1980, notre ambition est de devenir la marque de référence et de confiance en literie. Notre large gamme de produits et de services sont soigneusement pensés pour répondre aux besoins spécifiques de chacun de nos clients. Nos marques exclusives Onéa et Ducal sont fabriquées en France dans nos usines à St Forgeot et Confolens. Nous nous engageons à offrir une expérience d'achat unique, caractérisée par des conseils personnalisé et un service client attentif. Avec un réseau de 144 points de vente à travers la France, Maison de la Literie se distingue par sa proximité et son accueil chaleureux, faisant de nous un partenaire fidèle qui accompagne les nuits de ses clients, mais aussi leur mode de vie!


Contact info

3.2

Average

TrustScore 3 out of 5

84 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 1 month

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3.2

All reviews

(84)

54 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. We ordered a bed 7 months ago from the store in Anthy Leman, paying a 50% deposit. We have not received the bed- the now company say they are unable to supply, though have given no explanation- and they have failed to repay the deposit. They show absolutely no interest in resolving issues with us.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience all around

Great experience all around!
Christel was very kind and helpful throughout the process. I love my new mattress and would definitely recommend Maison de la Literie for anyone looking to purchase a mattress!

5 January 2026
Unprompted review
Maison de la Literie  logo

Reply from Maison de la Literie

Dear customer,

Thank you for taking the time to share your experience.
We’re delighted to hear that you felt well supported throughout your purchase and that your new mattress fully meets your expectations.
Your satisfaction is our priority, and we’re glad the experience was smooth and reassuring from start to finish.
Thank you as well for your recommendation, which truly means a lot to our teams.

We will be happy to welcome you again in the future.
King regards

Rated 5 out of 5 stars

Maison De La Literie (Chaponost) - Hautement Recommandé.

I wish to highly recommend Maison De La Literie (Chaponost). I found the manageress (Patricia) extremely helpful, friendly and very professional on helping me choose a suitable bed and mattress for my purposes. The delivery was extremely fast, and I was updated throughout the process. The team (Arnoud & Jah) whom delivered the bed were excellent too. I will certainly be purchasing again, and I found the product of high quality and service throughout the experience flawless. Thank you! Marc

17 February 2022
Unprompted review
Show reviews in all languages. (84 reviews)

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