Thanks George for good service. Highly recommend Moza Rent a Car! George is truly an outstanding service provider who immediately recognized all of our needs through our very first communication. Thro... See more
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Monzarentacar.com is a Greek Car Rental Company with over 20 years experience in rental services in Crete, Greece
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They Made Insurance By Force
At the time of vehicle pickup, I was told that my Turkish driving licence was not valid and that an “EU driving licence” was required. They stated that the vehicle would only be handed over to me if I purchased additional insurance from them for €130.
If my driving licence was not valid for this booking, this should have been clearly stated before the reservation was made. Furthermore, an explanation should be provided as to why my reservation with Monza was handled by OK Mobility. I request your assistance in obtaining a refund of the €130 insurance fee that I was forced to pay.
It was approximately 8:30 p.m., and I was on holiday with my family. Since I had no opportunity to find another vehicle, I had no choice but to purchase the insurance they demanded.
Great check in experience with Giannis…
Great check in experience with Giannis Geo,
We got an upgrade to an automatic car. Giannis is very friendly and helpful, clearly explaining all the processes and about the car.
We recommend renting a car from Monza
Cheap scammers
This is not a service, but cheap scammers.
I'll tell you my story in a few words.
I reserved a rental car, specifically a BMW X3.I checked via instant messengers what year the car was and what engine size.After that, when everything was aranged, I paid a deposit of 40 euros, and the car arrived the next day.We agreed that the car would be from 2022, but the old one from 2016 arrived, so I refused it and they refused to return deposit.Answer is: "Kindly note that, according to our rental terms and conditions, refunds are not accepted"..they are simply disgraceful.
Be careful and cautious.
Mario was very helpful and was very…
Mario was very helpful and was very efficient in helping us rent a car while we didn't have a reservation.
Thanks Mario!
mario was great
Thanks Mario for your help
Very helpful
Very helpful, rented a car with ease. Thanks to Giannis Geo.
Marios was very helpful
Marios was very helpful, we recommend Monza rent a car
Fast and friendly service
Very fast, friendly and easy service from Giannis! We were in and out in just a few minutes :)
Very nice service from Giannis!
We arrived late and collected our car quick service
We arrived late and collected our car, Giannis Geo was ready to greet us and had the car ready to go. Great service.
We collected our car from Chania…
We collected our car from Chania airport, Giannis Geo made collection easy and efficient and was helpful showing us around the car.
GET LOST OF THIS COMPANY
GET RID OF THEM!!! from this car rental company. They’ll try everything they can to sell you expensive additional insurance. Apparently, “for legal reasons,” the credit card used for the security deposit must be in the renter’s name. They did not (!) accept payment of the security deposit via a debit card. The credit card of the second driver, who had been registered beforehand, was also not accepted. The PINs for two different credit cards didn’t work for “unexplained reasons,” so the accounts for both credit cards were blocked. As a result, I was forced to purchase expensive supplemental insurance (over 25 euros per day). I wasn’t the only one having problems that day. One out of every three customers who wanted to pick up their car at the same time had similar problems!!!
I had booked this car rental company through CHECK-24: IT IS UNACCEPTABLE TO LIST SUCH AN UNREPUTABLE PROVIDER ON THE CHECK-24 PORTAL!!!!!
The staff was very helpful
The staff was very helpful, especially Giannis Geo. Easy check-in and check-out.
Nice service in Chania Airport from…
Nice service in Chania Airport from Giannis Geo ,highly recommended
The staff was truly nice and polite!
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