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Moneta Markets Reviews 

588
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 131 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional customer service, noting that support agents are extremely polite, knowledgeable, and always ready to assist users with any questions. Traders frequently point out that the trading platform is very stable, while financial transactions such as deposits and payouts are handled quickly and efficiently. However, some people mentioned experiencing frustrating delays with withdrawals and receiving little to no helpful response from support when trying to resolve urgent financial problems. A few reviewers also noted difficulties regarding unexpected maintenance periods and complex complications during the account verification processes.

What people talk about most

Customer service

Consumers find customer service to be positive, highlighting a responsive, patient, and professional team... See more

Service

Clients share ambiguous opinions on service, reflecting a mix of strong satisfaction and severe frustration.... See more

Response time

Users describe ambiguous interactions with response time, reflecting a high level of disagreement. On one... See more

Staff

Customers consistently note positive experiences with staff, highlighting fast responses, business-friendly... See more

Payment

Reviewers express ambiguous feedback about payment experiences, highlighting a split in opinion regarding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciated the face-to-face visit that I had with Ben Kahu, who is now my advisor. Ben communicated with integrity and kindness so that I could understand the intricacies of the change that I was m... See more

Company replied

Rated 5 out of 5 stars

Smooth and Fast Deposit Process I’m satisfied with my experience so far. The deposit process was smooth, quick, and straightforward. Everything went through without any issues, and the process... See more

Company replied

Rated 5 out of 5 stars

I’ve been with Moneta market for a good few years now and I have to say they are an absolutely an amazing broker with very good, fast and reliable service. Whenever I have an issue, which is very rare... See more

Rated 5 out of 5 stars

I've been trading with Moneta Markets for a long time, and my experience has been excellent. Withdrawals have always been fast and smooth. I've already withdrawn more than I deposited, which shows how... See more

Company replied


Company details

  1. Financial Institution
  2. Currency Exchange Service
  3. Gold and Silver Trading Company
  4. Investment Service
  5. Non-Bank Financial Service
  6. Stock Broker

About Moneta Markets

Written by the company

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Are you a Moneta Markets client? Please share your experience!

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Moneta Markets' powerful MT4, MT5, PRO Trader and Mobile App platforms offer 24/5 market access to over 1000 of the world's most liquid instruments including Forex, Indices, Commodities, Share CFDs, Bonds, ETFs, and more.

Regulated in multiple jurisdictions, traders of all types can enjoy safety and transparency, fast and easy account opening, multilingual customer support, a wide range of deposit options, and much more. And, all client funds are held in segregated accounts with an AA-rated Bank, so you can trade with additional peace of mind.

All Moneta Markets clients can trade global markets on a Direct STP or PRIME ECN account with spreads from 0.0 pips! And, all clients gain access to a wide range of educational resources, including our 100+ video trading course - Market Masters, daily forex signals and trading ideas, daily market analysis, a deposit bonus, Free VPS and much more!

If you have any questions or require assistance, please contact our support team via email or live chat at Monetamarkets.com, and we'll be happy to assist.

So trade up to Moneta Markets, and enjoy trading with a leading, regulated FX and CFD broker today. Open a an account today.

Open An Account Now →

Moneta Markets - Profit. Trade. Repeat.

Written by the company

Start Trading Global Markets with a Leading, Regulated Forex Broker!
Gain transparent access to 1000+ Forex pairs, Indices, Commodities, Share CFDs and more with STP and ECN accounts on the popular MT4, MT5, ProTrader, and AppTrader platforms.

Trade global markets at the lowest costs!

Access PRIME ECN spreads from 0.0 pips!

Access PRIME ECN spreads from 0.0 pips!
Profit. Trade. Repeat, with Moneta Markets and access 1000+ FX pairs, Indices, Commodities, Share CFDs, and more on four powerful platforms. And, when you fund a live account with $500 or more you can access a 50% Cashback Bonus!

Contact info

Tell us about your experience

If you're a Moneta Markets client, we'd love to hear your feedback.

4.1

Great

TrustScore 4 out of 5

588 reviews

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4.1

All reviews

(588)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Please dont use this broker

Please dont use this broker. They are thugs and broad day light thugs. They moved my SL by an extra 150 pips for positions held before news and after asking them the same they were very rude and arrogant. Use moneta at your own risk

4 September 2026
Unprompted review
Rated 5 out of 5 stars

Very good and professional customer service

Very good and professional customer service.

I had a specific question regarding a regulatory/compliance matter that could not be answered with a standard response. The support team handled my request carefully, forwarded it to the appropriate department and provided me with a clear and specific written answer shortly afterwards.

I especially appreciated that they addressed my individual situation rather than simply sending generic information.

Friendly, competent, transparent and efficient support – exactly what good customer service should be.

5 September 2026
Rated 5 out of 5 stars

The set up was made easy…

The set up was made easy by the support team being on hand to help guide you through anything you were not sure about.

1 August 2026
Moneta Markets logo

Reply from Moneta Markets

Dear Gerry McGhee,

We're so glad our support team could make your setup process smooth and easy. We always aim to provide clear guidance, and we appreciate you sharing your positive experience!

If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@monetamarkets.com.

Kind regards,
Moneta Markets

Rated 5 out of 5 stars

The best broker i have been seen ever

The best broker i have been seen ever . Every broker gives fast deposit but not sure about withdrawal but this broker gives instant deposit as well as it gives super fast withdrawal within a minute sometimes it takes 1 hours also but it will never deny your withdrawal. I can say that *Best broker* so anyone can blindly trust on this platform and start trading.

3 September 2026
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Reply from Moneta Markets

Dear Aman king,

We are so happy to hear about your positive experience with our platform! It truly makes our day to know that our efforts to provide fast deposits and withdrawals are appreciated. We are committed to maintaining this level of service for all our users. Thank you for your trust and wonderful feedback.

If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@monetamarkets.com.

Kind regards,
Moneta Markets

Rated 5 out of 5 stars

Best experience

This is my second experience making a deposit and it was quite easy, fast and for me one of the best

3 September 2026
Moneta Markets logo

Reply from Moneta Markets

Dear Ahmad Taufik,

We're so happy to hear that your deposit experience was easy and fast! We truly appreciate you sharing your positive feedback with us. Thank you for your kind words.

If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@monetamarkets.com.

Kind regards,
Moneta Markets

Rated 5 out of 5 stars

It was fast🔥

1 September 2026
Moneta Markets logo

Reply from Moneta Markets

Dear criss aro,

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@monetamarkets.com.

We look forward to continuing to serve you and providing more positive experiences in future.

Kind regards,
Moneta Markets

Rated 5 out of 5 stars

Great and fast support

Great and fast support, deposit and withdrawal super easy and fast as well.

1 September 2026
Moneta Markets logo

Reply from Moneta Markets

Dear Kunde,

We're so glad to hear you found our support great and fast, and that our deposit and withdrawal process was easy for you!

If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@monetamarkets.com.

Kind regards,
Moneta Markets

Rated 5 out of 5 stars

So quickly came to my account

So quickly came to my account

31 August 2026
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Reply from Moneta Markets

Dear ayhan sabanci,

We're so happy to hear that your experience with us was positive and efficient. We truly appreciate your kind words!

If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@monetamarkets.com.

Kind regards,
Moneta Markets

Rated 5 out of 5 stars

Fast excecution and respectable support…

Fast excecution and respectable support proper spread value and no slippage bulshit like some other brokers,best broker I have worked with

30 August 2026
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Reply from Moneta Markets

Dear Varo Abbas,

We're so glad to hear about your positive experience with our fast execution, reliable support, and excellent spread values. It's truly rewarding to know we're providing the best trading environment for you. Thank you for your kind words!

If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@monetamarkets.com.

Kind regards,
Moneta Markets

Rated 5 out of 5 stars

Perfekt service thanks

Perfekt service thanks

28 August 2026
Moneta Markets logo

Reply from Moneta Markets

Dear Milan Rovnak,

Thank you for leaving us your feedback and we are delighted to hear that you have had a positive experience with us. If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@monetamarkets.com.

We look forward to continuing to serve you and providing more positive experiences in future.

Kind regards,
Moneta Markets

Rated 5 out of 5 stars

Excellent service and trading leverage

Excellent service and trading leverage, small spread

28 August 2026
Moneta Markets logo

Reply from Moneta Markets

Dear Marko Savora,

We're happy to hear that our service, trading leverage, and small spreads met your expectations. We appreciate your positive feedback!

If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@monetamarkets.com.

Kind regards,
Moneta Markets

Rated 5 out of 5 stars

Very convenient broker

Very convenient broker
Fast withdrawal
Good moneta market app easy to use
Trusted broker

1 July 2026
Moneta Markets logo

Reply from Moneta Markets

Dear Johnny Abdel nour,

We're so glad to hear you find our services convenient, our withdrawals fast, and our app easy to use. Thank you for your trust!

If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@monetamarkets.com.

Kind regards,
Moneta Markets

Rated 5 out of 5 stars

Reliable Broker with Great Support

I’ve used Moneta Markets for more than two years and have had a reliable experience. Smooth deposits and withdrawals, strong security, and responsive customer support.

1 September 2025
Moneta Markets logo

Reply from Moneta Markets

Dear Mindahun Teshome,

We are so pleased to hear about your reliable experience with us over the past two years. It's wonderful to know that our smooth deposits, withdrawals, strong security, and responsive customer support have met your expectations. Thank you for your positive feedback!

If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@monetamarkets.com.

Kind regards,
Moneta Markets

Rated 5 out of 5 stars

So fast and i offer anyone

So fast and i offer anyone . You can trust

27 August 2026
Moneta Markets logo

Reply from Moneta Markets

Dear abdulvahapesen,

We're so glad you had such a positive experience! We truly appreciate your kind words and trust.

If you need any further assistance, we welcome you to contact us via phone, live chat or email at support@monetamarkets.com.

Kind regards,
Moneta Markets

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