LINTICO Reviews 

4,144
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,889 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention that the online shopping platform is extremely well-organized, making it very simple to browse products and place orders successfully. Consumers also strongly praise the fantastic quality of the apparel, praising the comfortable natural fabrics, lovely colors, and beautiful flattering styles. However, some customers also noted that clothing sizing can occasionally be inconsistent, leading to items running unexpectedly large or small. A few reviewers additionally experienced frustrations with the return process, pointing out that communicating with customer service regarding exchanges could sometimes feel rather slow, unclear, and confusing.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing the linen garments as beautifully... See more

Quality

Customers consistently express satisfaction and appreciation regarding product quality, highlighting superb... See more

Order

Clients share ambiguous opinions on order, balancing praise for the straightforward checkout process with... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that website navigation... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting outstanding support, fast response... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It’s very hard to find quality products especially fabric made from just cotton, wool, or linen that isn’t a blend or that has synthetic materials. My favorite is linen even though the wrinkles aren’t... See more

Rated 5 out of 5 stars

Beautiful item. Shipped fairly promptly. Colors nd fit as described. I felt the prices were great for the quality of the item. I actually just ordered 3 more items. No experience yet with returns o... See more

Rated 5 out of 5 stars

Very swift response to emails (within just a few hours) and the return/exchange process is very efficient. I had to exchange the dress because it was too large, but the actual quality of the fabric a... See more

Rated 5 out of 5 stars

Your web site is well organized and easy to use. I like the various payment options. Also, I appreciate seeing your clothing line on curvy older women. I think your models are lovely and I used to lo... See more


Company details

  1. Women's Clothing Store

Written by the company

LINTICO is a brand that specializes in 100% European linen women's clothing. The brand is dedicated to empowering women with confidence and comfort, regardless of size or body shape. LINTICO has been committed to creat high-quality essentials that are meticulously crafted with sustainability in mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(4,144)

1,919 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Returns

Had to return a top and it never arrived.
Customer service were so helpful and have given me a credit note.
I have ordered another item and just waiting for delivery.
Excellent service.

28 August 2026
Unprompted review
Rated 4 out of 5 stars

High quality linen and wool

Overall, very positive experience. I have purchased several Lintico items and have been very pleased. The site is well organized and with a large selection. I had difficulties making the final payment for the order with Shop.

6 September 2026
Unprompted review
Rated 5 out of 5 stars

I have placed a few orders with this…

I have placed a few orders with this company , had a slight problem which was sorted very quickly and very professional , the company have a fantastic range and of good quality , delivery time frame is acceptable normally within 7 -10days highly recommend this company and will continue to purchase from them .
Website is very easy to use

5 September 2026
Unprompted review
Rated 5 out of 5 stars

I am excited that larger sizes have…

I am excited that larger sizes have been added! I love the vast selection of quality linen clothing that LINTICO offers.
The website is easy to navigate through and the ordering process was quick and easy.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional quality and unique DNA!

Lintico is my favorite recent discovery. The linen quality is superb, and I love brands with a distinct identity. Their customer service is flawless—the team is incredibly kind, professional, and arranged a product replacement faster than I could have imagined. I really hope they add size XS soon and optimize delivery to my country.
Thank you, Lintico!

4 September 2026
Unprompted review
Rated 3 out of 5 stars

Ordering ok, but choice of delivery challenging

Ordering was straightforward, and the information about sizing helpful. I found it difficult to navigate the page around delivery though. By using Apple Pay I wasn't given the choice to decide on delivery methods and have no idea on how long standard delivery will take, or indeed where in the world my order is coming from. To track my parcel I need to share a load of info with a third party App which I don't want to do.

3 September 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you for taking the time to share your feedback, and we appreciate your positive comments about our ordering process and sizing information.

We understand that having clear delivery information and an easy tracking experience is an important part of online shopping. Our shipping options, estimated delivery times, shipping locations, and order tracking are available throughout our website and checkout process, and we appreciate your feedback as it helps us continue improving how these details are presented.

We also understand that customers prefer a simple and convenient way to manage their orders. We will continue reviewing our checkout and tracking experience to make the process as smooth and user-friendly as possible.

Thank you again for sharing your experience. We truly value your feedback and will continue working to provide a better shopping experience for our customers.

Rated 5 out of 5 stars

The quick response by email regarding…

The quick response by email regarding the exchange. Was very please what you offered for the exchange. I had been wanting to order from you but, was very skeptical until my daughter told me that she had order with no issues. Plan to order other items.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality control, shoddy customer service. Buyer beware.

Quality and customer service deteriorate with every order.
Everything is made in China, and sizes reflect that; nothing quite fits.
My latest experience has been terrible -- a dress that is a full 2 inches smaller in the bust than the posted dimensions, so I cannot wear it. Instead of a return or refund, I was asked to take photos with a tape measure to indicate the dimension, then asked two more times for different types of photo displays. A full two inches off each time, but Lintico claims this is 'within normal range'.
So I will have to pay shipping costs to return this item, and shipping costs for a replacement. Almost $50.
I am very disappointed at the rapid decline of this company.
Great marketing, poor quality control, shoddy customer service. Buyer beware; better to shop elsewhere.

1 May 2026
Unprompted review
LINTICO logo

Reply from LINTICO

We’re sorry to hear that your experience did not meet your expectations, and we truly appreciate you taking the time to share your concerns.

We completely understand your feelings and how important it is for customers to receive products that match their expectations. Customer satisfaction has always been our top priority.

Throughout our communication with you, our team has been actively working to better understand your experience and explore the most effective way to assist you. The additional information and photos discussed during our conversations were intended to help us gain a more complete understanding of the situation and provide more appropriate support.

As apparel products are individually produced, slight variations may occasionally occur between items. However, we have strict quality control procedures in place, and every product is carefully inspected to ensure it meets our standards.

We truly appreciate your patience throughout this process. Our team will continue communicating with you through the existing channel and will do our best to assist you toward a satisfactory resolution.

Thank you again for your feedback. We value every customer’s experience and will continue improving our products and services.

Rated 4 out of 5 stars

Great website - could improve the search experience

Great website, but for people like me who like to link through to an item to explore further, there was a bit of frustration that when you click back to resume search, you are taken back to the top of the page ... which means you have scroll down to find where you were. When getting to the end of the range, it meant rather a lot of scrolling!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Customer Service

Customer Service! Hands down, the best rapid response and resolution. Have ordered several items before but never needed customer service assistance and completely satisfied and impressed.

31 August 2026
Unprompted review
Rated 1 out of 5 stars

A complete scam

A complete scam.

I read all the positive reviews and thought this was a legitimate site. I placed my order and the first thing that I noticed was that it was shipping from China. The site gives the impression that the clothes are originating from Europe and that they are of high quality. When I received the package it was generic. The dress was not at all like described and it didn't fit. When I went to the site to figure out how to return the item, I was led on a wild goose chase. The site said to email customer service for return information. A Gmail account emailed me back. I was given an address in the United States that does not correspond to Lintico and told that I would need to pay shipping and then I wouldn't even get a full refund. I feel like I wasted a lot of money for nothing. Buyer beware!

20 July 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you for taking the time to share your feedback.

We are sorry to hear that your experience did not meet your expectations. LINTICO is a professionally operated online brand, and we aim to provide customers with clear information throughout the shopping process. We select natural linen sourced from Europe, focusing on quality, comfort, breathability, and a lightweight feel. At the same time, we understand that fabric texture, weight, and fit can feel different depending on personal preference.

To help customers make an informed decision, our product pages include detailed measurements for each size, together with model information and fit references. Our garments are made and shipped from Asia through a dedicated fulfillment network, and the relevant information about our products, production, shipping arrangements, and return process is available on our website. We also use packaging materials selected with environmental considerations in mind and have warehouses in different regions to help facilitate returns where applicable.

Return requests are handled through one-to-one communication, allowing our support team to review each customer’s circumstances and provide the most suitable guidance. Any applicable return conditions and related information are also explained on our website. As we have not been able to identify the specific order connected with this review, we are unable to comment publicly on the details of the address, shipping cost, or refund. However, we would be glad to review the matter carefully if you contact us at customerservice@lintico.com.

We value every customer’s feedback and will continue working to make our product information and service communication as clear and helpful as possible.

Rated 2 out of 5 stars

I have ordered from Lintico several…

I have ordered from Lintico several times. However, my recent order was not good. The sizes were not consistent with previous orders. For example, a large shirt fit great before, but now the large is too small.
I ordered a large dress and it is way too big.
So I am trying to return orders:
LC8244827
LC8244820
LC8244819

Please help me
Joan S.

30 August 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you for sharing your feedback, and for choosing LINTICO on several occasions.

We understand that you have questions about the sizing of your recent items. Our products are continuously reviewed and updated based on customer feedback, and detailed measurements for each size are provided on the relevant product page for reference. If you are unsure which size to choose, our customer service team would be happy to recommend the most suitable size based on your personal measurements.

We always aim to respond actively to our customers. However, in some cases, emails may be blocked or filtered by email service providers and may not reach the intended recipient successfully. We are currently continuing to communicate with you and work toward a practical solution suited to your situation. Please feel free to keep in touch with us through the existing support channel.

We value your continued trust and hope to resolve this matter smoothly.

Rated 5 out of 5 stars

Very swift response to emails (within…

Very swift response to emails (within just a few hours) and the return/exchange process is very efficient. I had to exchange the dress because it was too large, but the actual quality of the fabric and stitching was very good.

29 August 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Clothing

I love the beautiful clothes sold by Lintico. They are good quality, comfortable clothing that fit well. Not the sort of clothes you can find in the shops. I can thoroughly recommend them.

3 August 2026
Unprompted review
Rated 5 out of 5 stars

I love Lintico

I love Lintico! I have made a few purchases from them. I love the style and the fabrics of the items I have gotten. Sizing can be inconsistent at times but for the most part it's spot on. The customer service I have received to resolve a few issues had been excellent. In short, Lintico is a great company, great products, and great customer service.

27 August 2026
Unprompted review

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